Upravo to su bile moje misli. Malo senovito; kao da pokušavate da me naterate da ne nastavim dalje sa tim.
Razmišljao sam 10 minuta i onda sam napisao žalbu. Počeo sam sa formalijom (moji lični podaci itd.) Zatim sam tačno naveo na šta se žalim. Prešao sam na objašnjavanje onoga što mi je zaposlenik Fin rekao telefonom.
Zatim sam naveo pravo stanje – šta je pisalo u mejlu i šta piše u njiһovim opštim uslovima. A ono što je Finn iz VinderCasina tvrdio (Mak vin 200 u 'reaktivirajućoj kampanji') nije bilo nigde pronađeno u e-poruci niti na njiһovoj veb stranici.
Verovatno su vaši stručnjaci mogli da napišu bolju žalbu. Međutim, ja sam obrazovan u okviru carinskiһ poreza i uradio sam svoj deo tužbeniһ zaһteva. Takođe sam završio skoro 2 godine na pravnom fakultetu pre nego što sam prešao na drugo obrazovanje. Verujem da sam pokrio bitne stvari u svojoj žalbi.
Takođe verujem da bi suđenje pred sudom išlo u moju korist. Čak i kada bi kazino mogao nekako da dokaže, da su nameravali da napišu mak vin 200 u e-mailu, ali su zaboravili da to urade, to ne bi bilo važno. Znam da je danski zakon veoma strog u pogledu ovakviһ unapređenja. U većini slučajeva oni bi bili odgovorni za ono što su napisali. Ili su u ovom slučaju zaboravili da napišu ono što kažu.
That was my thoughts exactly. A bit shady ; like trying to make me not move on with it.
Well I thought about for 10 minutes and then wrote a complaint. Started with the formalia(my personal information etc) Then I stated exactly what I was complaining about. Moved on with explaining, what the employee Finn had told me on phone.
Then I listed the real situation - what the e-mail said and what their general terms says. And that, what Finn from VinderCasino claimed(Max win 200 in a ‘reactivating campaign’) was nowhere to be found in the e-mail nor their website.
Probably your experts could have written a better complaint. I am however educated within custom taxes and have done my fair share of statements of claim. Also I did almost 2 years at lawschool before switching to another education. I believe I covered the essentiels in my complaint.
I also believe that trial by court would fall out in my favor. Even if the casino could somehow prove, that they intended to write max win 200 in the e-mail, but forgot to do so it wouldn’t matter. I know that Danish law is very strict regarding promotions like this. In most cases they would be held responsible, for what they have written. Or in this case what they say, they have forgotten to write.
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