pre 1 godinu
I am glad that you got your money at the end, and I surely understand your point here.
So, it really helped to submit a complaint with our team. What do you think? 🙂
Crownplay Casino Probleme (strana 2)
pre 10 meseci
Čuvajte se ovog kazina!
Već nekoliko dana čekam na povlačenje, ali ništa se ne dešava. Podrška je beskorisna i ceo proces se odugovlači bez očiglednog razloga. Oseća se kao da ste zaustavljeni. Apsolutno ne mogu da preporučim ovu veb stranicu - umesto toga pronađite renomiraniji kazino!
Automatski prevedeno:
pre 10 meseci
Hi there,
I wish I could help you, so let me try to ask you a few things:
When you say the support is not helpful, what did the support tell you? Since it is Monday, perhaps the payouts are not carried out through the weekends; could that be the case? I imagine waiting is killing you, so you feel like this is the end of the world, but basically, sometimes it is just slower. This forum is full of these situations.
Additionally, has your account and payment option been fully verified, please?
The more you share, the better the picture of the situation.
pre 10 meseci
Podrška mi uvek govori isto: povlačenje traje 3-5 dana. Ali iskreno, ne razumem zašto to kažu – samo treba da kažu da je potrebno nekoliko meseci i to je to. Tada bih bar znao gde sam i ne bih uopšte igrao tamo. Igrao sam tamo jer sam mislio da ću na vreme dobiti svoj novac. Ali sada se povlačenje još uvek obrađuje i jednostavno ne mogu da razumem zašto bi trebalo toliko dugo. Svaki normalan kazino traje najviše tri dana, ali ovde se odugovlači zauvek.
Automatski prevedeno:
pre 10 meseci
Tražio sam povlačenje 02.03, ali za sada nema
Automatski prevedeno:
pre 10 meseci
Have they already started with the verification process, though?
The thing is that the live chat most of the time doesn't even know what exactly is going on with the withdrawals because it is up to other departments, actually.
pre 10 meseci
Ne, nikako. Verifikacija kao opcija nije dostupna
Automatski prevedeno:
pre 10 meseci
To je mnogo vremena, to uopšte nije moguće, ja nikada ne igram u ovom kazinu
Automatski prevedeno:
pre 10 meseci
Ljudi da li je ovo stvarno prevara??????
Prvo nisam mogao da podignem više od 500 €, a ostatak novca (1200 €) sam izgubio, ali to nije važno. Čekam povlačenje 8 dana i korisnička podrška mi piše da proverava odeljenje finansija ali molim vas, gde ste i ko radi za vas, to je šema. Nikada više neću igrati u ovom katastrofalnom kazinu
Automatski prevedeno:
pre 10 meseci
Ja sam kriv što nisam na vreme pogledao recenzije ovog kazina.
Automatski prevedeno:
pre 10 meseci
Nisam sam, mnogi ljudi imaju pritužbe
Automatski prevedeno:
pre 10 meseci
It is surely understandable that you feel frustrated with this whole situation. Have you thought about filing a complaint here, though?
Hopefully our team will be able to intervene.
pre 8 meseci
Dobro veče! Gde možemo da podnesemo žalbu i da li znate koliko to košta?
Hvala
Automatski prevedeno:
pre 8 meseci
Do you experience some kind of withdrawal issue, perhaps?
Please tell us more, and our team will gladly assist you.
Also, when it comes to complaints, it is completely free of charge here, and we'll help you with submitting, for sure.
pre 6 meseci
Dobar dan svima,
Čitao/la sam da su neki ljudi imali problema sa isplatama, koje su trajale nekoliko dana ili čak nedelja. Moje iskustvo je da kada uplatite i izgubite novac, nekoliko isplata koje napravite bivaju odobrene u roku od najviše 2-3 dana, ali kada zaradite novac, to traje veoma dugo.
Razgovarao sam 300 puta putem ćaskanja ili imejla, i imam tri čekajuća povlačenja od 500 evra koja nisu odobrena već 11 dana. Ne daju mi rok za plaćanje, niti mi dozvoljavaju da povećam iznos povlačenja.
SRAMOTNO JE!
Automatski prevedeno:
pre 6 meseci
Hello, it's always unpleasant when a player finds himself in such a situation.
If you've been waiting for the withdrawals for two weeks and you don't have any answer why it's like that, it's probably even worse.
The only thing that would make me feel better in this situation is that you have won here in the past, so the casino will eventually pay you, it just takes longer than usual.
The fact that you have filed a complaint is definitely a good thing, and if it doesn't work out that you get the money, then we will try to help you.
I firmly believe that you won't have to wait much longer and everything will be sorted out.
If it does, please let me know.
I'll keep my fingers crossed.🤞
pre 5 meseci
Čekam već 14 dana, nisu odobrili nikakvo povlačenje i samo mi kažu da je pitanje vremena.
Šta sada da radim? Ovo je očajničko.
Automatski prevedeno:
pre 5 meseci
It's probably not possible to do anything yet, I think, at this point.
As I announced, you have an open complaint, so keep an eye on the timer and when it expires, Dominika will ask you if you got the money. If you still don't, then the case will move on and our team will ask some questions and then contact the casino.
I know it's not the most pleasant thing to do, but you'll have to deal with it somehow.
pre 5 meseci
Kažu da je moj novac bezbedan, da postoji veliki broj podizanja novca i bla bla bla, da ponekad moraju da rade interne provere, sve da bi dobili na vremenu i ne bi mi isplatili.
Prošlo je 18 dana sa čekajućim isplatama, mislite li da ću biti plaćen?
Automatski prevedeno:
pre 5 meseci
This sounds like a cash flow issue, the worst I have ever seen was about 12 business days, who knows, everything can happen. It looks like they want to pay you, they are not saying duplicate accounts, fraud and such. I would remain relaxed.
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