Da, moj nalog je bio potpuno verifikovan i ne, nisam podigao novac sa njih. Potrošio sam 2000 funti kod njih. Pokušao sam da podignem novac u subotu i kažu da je potrebno 36 sati da se pregleda uplata. Prošlo je 36 sati, pa sam otišao na ćaskanje uživo i ljubazno pitao gde je moj novac nakon što je prošlo 36 sati. Oni su pokušali da kažu da im pretim 🤦♂️ Prošlo je nekoliko sati i pokušao sam da se ponovo prijavim na svoj nalog, ali je moj nalog bio blokiran, nisu mi dozvolili da se prijavim. Zatim sam pregledao imejlove i ovo je imejl koji sam dobio.
Dragi Sem,
Nadam se da će te ova poruka zateći dobro.
Nakon detaljnog pregleda vašeg naloga, sa žaljenjem vas obaveštavamo da vam više nismo u mogućnosti da vam nudimo naše usluge zbog kršenja naših Uslova i odredbi.
Razumemo da ovo može biti razočaravajuće i iskreno se izvinjavamo zbog eventualnih neprijatnosti. Imajte u vidu da je prihvatanje naših Uslova i odredbi obavezan deo procesa registracije i da se od svih korisnika očekuje da budu upoznati sa njima.
Kao deo ovog procesa, izvršili smo potpuni povraćaj vaših depozita u ukupnom iznosu od 2009 evra. Ova sredstva su vraćena na prvobitni način plaćanja i možete očekivati da će se pojaviti u roku od 14 radnih dana.
Pored toga, vaš nalog je trajno zatvoren. Sve povezane kontakt informacije i načini plaćanja su stavljeni na crnu listu kako bi se sprečile buduće aktivnosti i osigurala usklađenost sa našim politikama.
Hvala vam na razumevanju. Želimo vam sve najbolje u daljem radu.
Srdačan pozdrav,
Bler
Yes my account was fully verified, and no I didn’t withdraw any money from them I spent £2000 with them, I tried to withdraw on the Saturday and they say it takes 36 hours to review the payment, the 36 hours had passed and I went onto live chat and politely asked where’s my money as the 36 hours had passed, and they tried to say I was threatening them 🤦♂️ couple hours passed and I tried to log back into my account and my account was blocked, wouldn’t let me log in, then I went into me emails and this is the email I received
Dear Sam,
I hope this message finds you well.
Following a thorough review of your account, we regret to inform you that we are no longer able to offer our services to you due to a breach of our Terms and Conditions.
We understand that this may be disappointing, and we sincerely apologize for any inconvenience caused. Please note that acceptance of our Terms and Conditions is a mandatory part of the registration process, and all users are expected to be familiar with them.
As part of this process, we have issued a full refund of your deposits totaling €2009. These funds have been returned to the original payment method, and you can expect them to appear within 14 working days.
Additionally, your account has been permanently closed. Any associated contact information and payment methods have been blacklisted to prevent future activity and ensure compliance with our policies.
Thank you for your understanding. We wish you all the best moving forward.
Kind regards,
Blair
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