1win Casino - opšta diskusija (strana 49)

Okay

Scam casino. They requested verification and haven't responded for over two weeks.

Hi, this is something that shouldn't happen. Did you send all the documents the casino asked for? Were any of them approved, or has nothing happened since you submitted them?

We give casinos exactly two weeks to resolve such situations.

So you already have a complaint open and our team will try to help you. 

I guess the casino will comment on this.

Hello from the Czech Republic and I wanted to ask what your experience is with this casino, specifically the selection.

Dobrý den z České republiky a chtěl jsem se zeptat jaké máte zkušenosti ohledně tohohle kasína přesně u výběru

Hello to the Czech Republic. 🙂

Have you looked at user reviews and complaints on our site? It's quite specific, depending on the situation.

https://casino.guru/1win-casino-review#tab=js-tab-reviews

https://casino.guru/1win-casino-review#tab=js-tab-reputation

I hope you don't have any problems with the selection, but if you do, try to describe it here and we'll see what and how.

Ahoj do Česka. 🙂

Koukal jsi na uživateské recenze a stížnosti u nás na strákách? Ono je to poměrně specifické, podle situace.

https://casino.guru/1win-casino-review#tab=js-tab-reviews

https://casino.guru/1win-casino-review#tab=js-tab-reputation

Doufám, že nemáš žádný problém s výběrem, ale kdyby ano, zkus ho zde popsat a uvidíme, co a jak.

Unfortunately, due to local regulations, it doesn't want to show me anything at all, no reviews or anything else about the casino.

Bohužel z místních předpisů mi to nechce ukázat vůbec nic ani recenze ani nic jiného o kasínu

Oh, I understand. Please try using a VPN even in the free version, that should help. Overall, from what I can find on the forum, this casino is valid, but sometimes it's a bit more complicated to verify the account and that can delay withdrawals.

And if you still have a problem, feel free to write straight away, we'll take a look at it.

Aha, rozumím. Zkus prosím použít VPN i ve free verzi, to by mělo pomoci. Celkově, co tak najdu na fóru, tak tohle casino platí, ale občas je trochu složitější ověření účtu a to dokáže pozderžet i výběr.

A kdybys přece jen měl nějaký problém, tak klidně rovnou piš, mrkneme na to.

Thank you for the advice, but I find it strange that they ask for a deposit of 100 US dollars to verify the account, while at normal casinos a minimum deposit is enough for verification.

Děkuji za radu akorát je mi divné že žádají na ověření účtu vklad v hodnotě 100 amerických dolarů přičemž u normálních kasin stačí na ověření minimální vklad

Hi, that's a very good observation and the question arises whether this is really the official website of 1win casino.

$100 really doesn't sound like a normal verification deposit to me. Can you please send the URL of that page and maybe try to describe in more detail how such a deposit was explained to you? A screenshot of, for example, the casino support explaining it would definitely be helpful.

I can imagine that they would say, for example: To withdraw the entire amount at once, you have to have a higher VIP status, because there are higher limits associated with that. So when you deposit, you move up to a higher VIP level and that will solve it. But if there was a fee for verification, for example, I would really pay attention there.

By the way, I was wondering what the minimum deposit is mentioned in the terms and conditions? Is it $100?

Ahoj, to je velmi dobrý postřeh a tady se nabízí otázka, zda se skutečně jedná o oficiální stránky 1win kasina.

100 dolarů mi opravdu nezní jako běžný verifikační deposit. Můžeš pro jistotu poslat URL té stránky a třeba zkusit blíže popsat, jak Ti byl takový deposit vysvětlen? Snímek obrazovky, kde to vysvětluje třeba support casina, by byl určitě nápomocný.

Dokážu si představit, že by třeba řekli: Abys vybral celou sumu najednou, musíš mít vyšší VIP status, protože s tím jsou spojeny vyšší limity. Takže když depositneš, přehoupneš se do vyššího VIP stupně a tím to vyřešíme. Pokud by ale třeba byla řeč o nějakém poplatku za ověření, tak tam už bych opravdu zpozorněla.

Mimochodem, teď mě napadlo, jaký je minimální deposit, zmíněný v terms and conditions? Je tam 100 dolarů?

https://go1win.info/sponsorships?sponsor=werder

The minimum deposit amount is $50.

https://go1win.info/sponsorships?sponsor=werder

Minimální výše vkladu je 50 dolarů

Hello, and that unfortunately explains it - this is not 1Win, this is a scam that pretends to be them just by using a domain. Go1Win is something completely different...

For example, if you looked at the 1win casino review, you would find that neither the green color nor this logo belongs to them. 🙁

https://casino.guru/1win-casino-review 👈

Unfortunately, it's a fraudulent group that we've been warning about here for 3/4 of a year 👈👈 Unfortunately, quite in vain, because as you can see in that thread, players first respond to the offer, register and play, and only later find out where they're actually playing.

So, don't pay anything, don't provide any documents, and avoid sites with a similar layout and logo. Nothing else works.

Ahoj a tím se to bohužel vysvětluje - tohle není 1Win, tohle je scam který se za ně čistě jen doménou vydává. Go1Win, je něco docela jiného...

Kdyby ses například podíval na review 1win casina, zjistil bys, že ani ta zelená barva ani toto logo jim nepatří. 🙁

https://casino.guru/1win-casino-review 👈

Bohužel, je to podvodná skupina, před kterou už 3/4 roku varujeme zde 👈👈 Bohužel docela marně, protože jak můžeš vodět v tom vlákně, hráči nejprve reagují na nabídku, registrují se a hrají a teprve později zjišťují, kde to vlastně hrají.

Takže, nic neplatit, žádné dokumenty neposkytovat a vyhýbat se stránkám s podobným layoutem a logem. Nic víc nefunguje.

I received a message that I won a New Year's gift from 1wim

I haven't received it yet

has anyone won and received it?

Recebi uma mensagem que ganhei um presente da 1wim de ano novo

até agora não recebi

alguem já ganhou e recebeu ?

Hi, so did you have to do something to claim your winnings? Did you receive an email? I would probably try asking the casino about the procedure or how long I should wait.

Anyone use this casino in Vietnam? I can not withdraw money about 1 week.

They say due to system error, keep cancel and delay withdraw. after they took 3days for checking just refund in the web site. if no solution come out, what is different is that they just keep my money?

Hello, could you perhaps share what exactly the support told you?

I aim to help but do not understand the situation very well. If I may suggest, the more you show, the better.

They say that there is a continuous delay or there is a payment system error through chat.

After 72 hours, they refund my money. but when I apply for withdrawal again, they repeat that it's a system error after 24 hours of delay. They say they'll support me, but without any response, they cancel the withdrawal after 72 hours. It seems like they're helping me, but they can't give me any solution.

Like this, I keep applying for withdrawal and waiting, but the situation is repeating.

Hello, and thank you.

So it appears the casino is having a hard time establishing a working payment channel for your country.

This could be the case if I'm about to guess. If this is correct, you will have to be patient.

I'm uncertain if making the same request will result in success; however, the casino should provide a definitive answer.

I deposited money, but why hasn't my deposit been credited yet?

No matter how long I wait at the customer service center, the charge won't be processed.

돈을 입금했는데 왜 아직도 예치금 충전이 안되는지 알수있나요?

고객센터는 아무리 기다려도 충전이 안돼요

Are you in contact with the casino? What do they say about the situation, please?

Also, the best would be to get in touch with your payment provider and find out if they can do something.