zdravo ecescauso,
Mora da se osjećate vrlo neugodno jer imate ogroman iznos na računu.
Dozvolite mi nekoliko pitanja unaprijed:
Je li vaš račun u potpunosti verificiran?
Da li ste uneli tačnu punu adresu i državu prebivališta, molim?
Samo da se uvjerimo, jeste li ikada koristili bilo koju VPN aplikaciju dok ste igrali u kazinu? Ili ste možda igrali neku ograničenu igru, jeste li primijetili nešto slično?
Možemo vam pokušati pomoći, podnesite žalbu klikom na ovaj link:
https://casino.guru/complaints/create
Također možete podijeliti ovaj snimak ekrana i dodati svoje odgovore. 🙂
Mislim da bi to moglo malo pomoći Timu za žalbe.
Hello ecescauso,
It must feel very uncomfortable it's a huge amount you have in your account.
Allow me a few questions in advance:
Has your account been fully verified?
Did you insert the correct full address and country of residence, please?
Just to make sure, have you ever used any VPN application while playing in the casino? Or maybe did you play some restricted game, have you noticed anything like that?
We can try to help you, please submit a complaint by clicking this link:
https://casino.guru/complaints/create
You can also share this screenshot and add your answers too. 🙂
I think it may help out Complaint Team a bit.
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