Tačno je, oni vode firmu. Ako firma znači kompaniju. Firma -> sleng reč za kompaniju na finskom jeziku. Firma treba da deluje u korist firmi sa ljubaznim manirima, čak i ako ima posla sa lopovima.
Smatram da su Radkasovi odgovori donekle agresivni, ne samo na ovu temu, već na sve žalbe uopšte.
S obzirom na to, svo osoblje iz Gurua piše zaista dugačke odgovore, a ako to zaista rade ručno, to je puno posla.
Osim toga, moraju da čitaju sve gluposti od nekoga ko ne govori dobro engleski. Za to su potrebni kravlji nervi ili čelični nervi da se to radi svakodnevno.
That is correct, they are running a firm. If firm means a company. Firma -> slang word for company in Finnish language. A firm needs to act in firms favour with polite manners, even if they are dealing with thiefs.
I have found Radkas responses somewhat aggressive, not on just this topic, but on all complaints in general.
That being said, all the staff from Guru writes really long replies, and if they really do it manually, its a lot of work.
Plus they have to read all the nonsense from someone who doesnt speak english very well. It takes nerves of the cow, or nerves of steel to do it everyday.
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