Hi @TiluCrew,
congratulations for your winnings! As a regulated casino, we are required to collect certain information and documents for withdrawals. We have already shared with you what we need in order to process your withdrawal.
Best regards
Hello, ive been playing on bet1000 for a while. I recentlt got my first winnings worth of withdrawing. Everything has been smooth until this situation. First i uploaded my documents thruw site (drivers license and a bank statement as a proof of adress). My withdrawal was canceled by the casino and they asked selfie with id and selfie with "hello bet1000, date, email". Again my wd was canceled and they said selfie id didnt pass so i did another one with passport which is more recently. Then cs said your account is good you can put up a wd again. Then 60 hours later they canceled it again with no reason given to me (needs additional verificarion can be seen on the payment history)Im currently sitting on a chat and waiting for respond. Im very sad as i love the site and games but its worth nothing if you dont get your monies in case of winning.
Hi, I'm sorry to hear about your problem. As for the additional verification, what else do you need to add ? Live chat also told you something specific about this situation ?
I'll wait for your reply.
When are you going to fix my problem. A casino that doesn't pay out winnings is doomed to bankruptcy. You make up ways NOT to PAY with fabricated accusations of duplicate accounts, and when I asked for evidence you refused, explaining that you would give it to third parties. To withdraw winnings from Does your casino need third parties and appeals?
Casino replied that it was a error and i should just request a withdrawal again and they will process it ASAP. I will update once I receive my withdrawal
Perfect, so I'll wait for the update and hope that no further problems will arise and you will get your money as soon as possible. Good luck. ☘️
Bet1000 has now succesfully uploaded my funds to skrill. I believe it was just an error and further withdrawals will be payed without problems 🙂
Thanks for the positive feedback! 🙂 I am happy that you have received your withdrawal and wish you even more luck playing on bet1000 🙂
Best regards
Hey there.
Good to know! Could you update us once all your funds have been received?
It might be a useful piece of experience for others too, and as the saying goes " There's never enough good news." 😉
Hello. Ive allready told that the funds were transfered to me 🙂.
I only played with crypto here, but can recommend. Easy deposit and quick cashout. (USDT) For me variance of games here is king.
I can only speak for myself but actually pretty fast 6h max, have to say it was a Friday so no weekend.
I also had all KYC Papers ready.
This is what I like to hear!
I mean, it's so good to hear something only took a couple of hours instead of days!
Furthermore, I'd say you give positive motivation by saying you were well prepared for the KYC. Good points through and through. 😉
Hello.Bet 1000 accuse me of duplicate accounts and don't want to pay my winnings. I filed a complaint with casino guru but the complaint was rejected for another reason and now I can't figure out if I have duplicate accounts or not. BET 1000 do not respond to emails.
Hi, I looked at your closed complaint and from what I saw it was unjustified because you violated the casino's rules: "We concluded that the player's complaint was unjustified due to a breach of the casino's one-player-per-account policy."
Well, it looks like our team tried to help you, but this is how it ended up. I also saw the Terms and Conditions, which clearly state that only one person can use the account, and I noticed that you and your wife were using the same casino account. It looks like there will be no more help.
Is this scam casino site same casino saying I have duplicate account but I didn't open any account under my name
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