Hvala vam na odgovoru. Dajemo kazinima 14 dana da reše zahteve za povlačenje novca, tako da vidim da ste završili to vreme. Da li vam je kazino takođe rekao zašto toliko dugo traje?
U svakom slučaju, u ovom slučaju bih preporučio da nampodnesete žalbu , na ovom linku. Naš tim će istražiti situaciju i pokušati da vam pomogne.
Bio bih srećan da nije potrebno pribeći ovome, ali 20 dana nije najmanje. Nadam se da će se sve rešiti što pre. Ako imate bilo kakve vesti, obavezno me obavestite.
Thank you for your reply. We give casinos 14 days to resolve withdrawal requests, so I see that you are over that time. Did the casino also tell you why it is taking so long ?
Anyway, in this case I would recommend to submit a complaint with us, on this link. Our team will investigate the situation and try to help you.
I would be happy if it was not necessary to resort to this, but 20 days is not the least. I hope everything will be resolved as soon as possible. If you have any news, be sure to let me know.
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