Bet1000 Casino - opšta diskusija (strana 5)

Hi, what is the situation when you are of this opinion ? Could you elaborate a bit more, because from what you say it is not clear what you went through. 

ATTENTION !!!! ATTENTION !!!! ATTENTION !!!!

BET1000 Casino is a bunch of thieves and fraudsters. Don't deposit any money with these criminals or you will never get your winnings. Interpol is looking into the case and starting an investigation!!!!!!

Hi, I see you probably don't have a good experience with the casino. May I know what happened ? I'm asking because we might be able to help you. 

Hi Jaro

Bet1000 Casino refuses to pay my PLN 9,000 winnings. They keep sending emails with the same text and claiming that they are having some technical problems. Of course I don't believe it

Hi Jaro

Why aren't you replying to my message?

How long has it been since the casino has not paid you ? Does your case concern sports betting ? Do they have technical problems with the payment method ? 

As for the answer, I don't work 24/7 so I try to get to everyone when possible.

Hi Jaro

Today it has been 20 days since my withdrawal. The winnings come from a normal spinning machine. The payment method is MiFinity, so it is completely safe and hassle-free

Thank you for your reply. We give casinos 14 days to resolve withdrawal requests, so I see that you are over that time. Did the casino also tell you why it is taking so long ? 

Anyway, in this case I would recommend to submit a complaint with us, on this link. Our team will investigate the situation and try to help you. 

I would be happy if it was not necessary to resort to this, but 20 days is not the least. I hope everything will be resolved as soon as possible. If you have any news, be sure to let me know.

Hi Leszek!

Hello,

I'm sorry for the inconvenience but the issue on our website is still not resolved. We will be informing you about it as soon as possible.

This is what the Bet1000 send always to me on e-mail

The positive thing I see in this situation is that the casino makes an effort to communicate and doesn't leave you without an answer. On the other hand, I think that 20 days is not a short time, so filing a complaint was a good step. Let's see when the casino manages to solve the technical problems and hopefully you will have the money as soon as possible.

When that happens or you find something new and the casino writes you again, be sure to update me.

Hi Jaro

Bet1000 Casino has not responded to my emails at all for two days. It seems to me that my money is already gone and I will never get it back

Hi there!

Well, I admire your patience. Now that you've made it so far, I'd say it's time to provide Kristina with a full-scale description of the situation.

Allow me to help you out with several questions:

Is your account fully verified?

Have you ever successfully withdrawn from this casino?

Did you accumulate your winnings with or without a bonus?

What was the last message you got from the casino?

Also, specify the technical issues a bit.

I'd say those cover the basics, and believe me when I say it's far better to answer those questions right away.

Please do so by accessing your complaint through this link 👈👈

I wish you the best of luck in resolving the complaint.

Hi Radka

Yes my account is fully verified

Yes I have successfully withdrawn from this casino and lots of times

No I never accumulate my winnings with bonus. I never used any bonus

I always get message about some technical problems on they web

The last message was 2 days ago with the same text like always

This e-mail from Bet1000 (5 min ago):

Hello.

Thank you for reaching out.

Our team will notify you as soon as the payment requests are completed.

Hi there, and thank you!

As I said, you need to send this information to the complaint; Kristina needs to know, not me 🙂.

Please copy and paste your reply to your open complaint; click or tap this green link to do so 👈👈

No sigh of technical issues, I'd say. Maybe the casino has resolved it in the meantime!

Hi

What is your help because I don't see any results yet. Bet1000 Casino still hasn't paid out my money and it's been 23 days since I withdrew my winnings