Trebalo bi da kažem da možete da podnesete i besplatnu žalbu ovde: https: //casino.guru/complaints/createaaa
Možda nećemo moći da vam pomognemo da dobijete novac, ali rezultat će negativno uticati na indeks bezbednosti kazina ako ne uspemo da pomognemo.
Znam kako takav predlog zvuči, ali svejedno tražim da to uradite.
"Ako je žalba opravdana i ne možemo da je rešimo, ona se zatvara i kategoriše kao 'nerešena'. To se dešava kada nam kazino ili ne odgovori ili odbije da uradi ono što smatramo fer u toj konkretnoj situaciji. . Nećete dobiti željeni ishod , ali žalba će biti sačuvana u našem sistemu, kazino će biti kažnjen nižom ocenom od nas i naš pregled kazina će upozoriti druge igrače šta se desilo. Štaviše, ako kazino želi da bi poboljšao svoj rejting u budućnosti, biće prinuđen da se pozabavi žalbom, tako da postoji šansa da će vaša žalba biti rešena kasnije. "
Odluku prepuštam vama 🙏
I should say you may also submit a free-of-charge complaint right here: https://casino.guru/complaints/createaaa
We might not be able to help you get the money, but the result will affect the casino's safety index negatively if we don't manage to help.
I know how such a proposal sounds, but asking you to do that anyway.
"If the complaint is justified and we are unable to resolve it, it is closed and categorized as being 'unresolved'. This happens when the casino either does not respond to us or refuses to do what we consider to be fair in that specific situation. You will not get your desired outcome but the complaint will be saved in our system, the casino will be punished with a lower rating from us and our review of the casino will warn other players of what happened. What's more, if the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."
I leave the decision up to you 🙏
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