pre 1 godinu
Ako želite da diskutujete bilo šta vezano za BitKingz Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
BitKingz Casino - opšta diskusija
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pre 1 godinu
Nisam u mogućnosti da dobijem bonus
Automatski prevedeno:
pre 1 godinu
Hello,
I guess you should ask the casino what is causing this problem. Which bonus you tried to take, please? Kindly mind that if you are interested to take any bonus listed on our side, you have to take it properly, by clicking/taping "get bonus" in the bonus tab - for example.
Let me now what you learn from the casino, please. 🤔
pre 1 godinu
pre 1 godinu
This is already an exaggeration (:
It's time to leave Dama N.V. forever.
pre 1 godinu
I think when things don't go well, it's probably best to take a break. It's gambling, so that's the risk every player takes when playing in a casino. But I understand that just losing is probably quite frustrating.
Anyway, I hope that similar misfortune doesn't stick to you and fortune will smile on you. 😊
pre 1 godinu
The deposit was small, followed by several very high winnings, until at some point pragmatic play disabled the winning algorithms for my account. In 13 minutes the casino recovered the entire loss.
This is how it works nowadays... We will let you win, but only for a moment. (:
BONUS BUYS COST: 2700 PLN
RETURN: 954,87 PLN
pre 1 godinu
I would probably stop playing and quit if I won more. I think you have similar cases quite often, but you can't win in a casino all the time, especially when the casino always has a long run advantage over the player. I think we have discussed this several times. 🙂
pre 7 meseci
Zdravo, osvojio sam €2000 na Bitkingz-u i želeo sam da verifikujem svoj nalog. Ali verifikacija ne uspeva sve vreme jer traže dokument u četu koji ja ne znam. Naime, bankovni izvod sa imenom kazina na njemu. Ovo je teško jer sam deponovao preko paisafecard-a i paisafecard kupuje kriptovalute preko utorga da bih tamo deponovao. tražim pomoć
Automatski prevedeno:
pre 7 meseci
Hello. Have you explained to the support of the casino that you actually used the Paysafecard to deposit and did not deposit from your bank account? Try to contact them by email and they should give you an alternative to provide some different document to prove your deposit. Please let us know if you have any news about this.
pre 7 meseci
Već sam nekoliko puta pisao podršci, traže od mene da dam snimak ekrana Paisafe-a, ali ovo je uvek odbijeno. Moje objašnjenje da je nemoguće dati izvod iz banke se ignoriše.
Automatski prevedeno:
pre 7 meseci
Try to ask them in which format should the screenshot be. Many times the reason for rejecting documents is, that they are in wrong format. Have they explained that to you , by any chance? Do you know which format should be used? Let us know, please.
pre 4 meseci
Igrao sam na Bitkingzu i osvojio 150 evra. Kada sam hteo da ga povučem, moje povlačenje je odbijeno 2 sata kasnije. Pisao sam podršci i odmah su mi objasnili zašto, jer sam morao da proverim svoje bankovne podatke. Igrao sam malo više te večeri i dobio još više. Zatim sam te večeri zatražio povlačenje 500 evra i novac je bio na mom računu za samo nekoliko sati. Tako da mislim da je kazino dobar i da je podrška uspela da reši moj problem veoma brzo.
Automatski prevedeno:
pre 4 meseci
This is nice to hear. So, were you able to provide the document they asked for that quickly? Really great!
It is really important when support can solve issues or requests quickly and well. Right?
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pre 1 meseca
I asked for a lifetime ban on my account, making it clear that I am addicted to gambling, and they allowed me to play again to lose my funds. Can you tell me if you will do anything about this aspect? They do not adhere to the principles of safe gaming policy and should be severely punished by the body that issued their license. I ask for casino guru to intervene in this matter. I asked for a transcript of all chat conversations to confirm my words, which they have access to - they refused to send it to me.
pre 1 meseca
Hey, when did you request a ban on your account? Is there a reason why the casino didn't close it? Did you mention to them that you are a gambling addict or not? If you did and the casino still did nothing, then I think it's not right on their part and if you file a complaint, our team will deal with it further.
So please let me know the answers to my questions.
pre 1 meseca
I found these messages from bitkingz in my email. I think this is enough evidence of how this casino don't adheres to the principles of responsible gaming. Can I claim a refund of the funds I lost since they reopened my account, which was effectively closed for life? They allowed me to reopen it at my request so I could continue playing and losing my hard-earned money. Unfortunately, this is due to the continued lack of control over the game. It's a bit sad, but unfortunately true.
Ažurirano od strane autora pre 1 meseca
pre 1 meseca
Free gift after losing deposits, upon reopening an account that was already closed for life.
Ažurirano od strane autora pre 1 meseca
pre 1 meseca
I won't promise if you will get a refund, but I would definitely file a complaint if I were you because this shouldn't happen if you have a closed lifetime account.
Our team will try to help you and we'll see where this goes.
Definitely keep me posted on how it goes and if you've managed to resolve it.
I'll be waiting.
pre 1 meseca
Answer to my demands. But wait.. they probably don't understand that they opened an account that was permanently closed again. My screenshots with email dates only confirm this. Should I file a complaint and will you help me wipe the mocking smile off their face of this casino?
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