I already told you in my previous reply that I would definitely open a complaint. I don't want to promise you anything up front, but I also don't think I would be okay with what you sent and would do nothing. When you have evidence in your favour, our team will look at it, evaluate it and try to help. But I'm not going to say anything for sure.
Anyway, I would definitely try and go for it. After all, you don't give anything for a complaint if it turns out anyway.
Done. I wrote a complaint Jaro.
Please do everything in your power to ensure that this casino receives the so-called karma for breaking the fundamental principles of gambling.
Thanks,
Michał.
We will try to resolve everything fairly, that is probably the most important thing for us. Let's see what Tomas finds out and how the whole situation will develop.
I saw that he has already answered you, so you can also respond to his questions back.
I hope the truth will come out. ☘️
Why has no one confirmed my post for almost 4 days about my complaint? 🤔
Hi there!
That's because the complaint specialist still has time to respond. I would guess he has been very busy and your post is waiting to be reviewed. Please mind the timer 🙏 - it says, "Waiting for Casino Guru to reply 2 days plus 3 hours.
In my opinion, it is just a matter of time. Hold on, please.
Zdravo vreme za igru moja registracija na bitkingz dobija veoma male dobitke uvek gubim
nikada ne pobedi ni jednom
dobijate besplatne okretaje skoro uvek ispod 10€ pobede bez obzira na igre sa ulogom
Nedavno mi se desilo i da se igra ponovo učitava i nikad ne dobijem 🙅 dobitak
to radi sam, ali hajde da dođemo do samog bitkingz-a kazino mi ne donosi nikakav profit i uvek deponuje
različite igre jednostavno drske nikada ne bih preporučio
i savetnik za ćaskanje samo sa porukom
Razumemo da ste frustrirani i žao nam je
uvek isti, znaju da se sve manipuliše
Sadly, losing is part of gambling, and the probability of winning strongly depends on several factors. I imagine you have occasionally won something, but apparently it was not enough. Is that close? Well, if you played more than a few games, I'd say that your feelings are not the proper marker for game authenticity. Would you be willing to share your gaming history, for instance? If you're worried, you may try to present the numbers to the licensing authority.
I, for instance, can't figure out whether this could have been a technical problem. Can you elaborate, please?
"It also happened to me recently that the game reloads by itself and I never get 🙅 winnings"
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
