pre 6 meseci
All this should also be clearly written in the terms. Have you found it there?
OdgovoriCitiraj2
Cactus Casino - opšta diskusija (strana 2)
pre 6 meseci
No, I found out on hard way 😕 after full registration, I played all 100 rounds. Just waste time... Bc wagering is only with real money...
pre 6 meseci
Well, as we always say, it is really important to read the terms every time.
pre 5 meseci
Zdravo, želim da kažem da je prošlo 5 sati otkako sam izvršio svoj prvi depozit i nijedna igra mi neće dozvoliti da igram. Pisao sam podršci i rekli su mi da preuzmem VPN, uradio sam to i platio tamo i dalje se ništa nije desilo, nadam se da će mi vratiti depozit.
Automatski prevedeno:
pre 5 meseci
Hi, that's quite an inconvenience.
Have you asked support what's causing you not to be able to play the slots? So the VPN didn't help at all?
My advice would be that if the casino ever advises you to use a VPN, always save that conversation in case there are problems in the future.🙂
pre 5 meseci
We apologize for any inconvenience caused. Our goal is to assist our players, which is why we recommend using a reliable VPN to continue gameplay. Please note that some VPNs may be unstable and could lead to issues. If you need further assistance, feel free to ask in the chat or contact us at: [email protected]. We're always here to help!
pre 5 meseci
Želim da vam se zahvalim na pomoći u mom slučaju. Pre nekog vremena sam ušao na veb stranicu kazina i mogao sam da uplatim svoj depozit, ali bonus na prvi depozit nije bio tamo, nestao je. Ali važno je da sam mogao da uplatim svoje depozite. Ali gubite me kao mušterije, registrovao sam se uglavnom zbog bonusa, a on je nestao. Takođe sam razgovarao sa vama u ćaskanju, ali su mi rekli da nema sredstava na mom računu i da ne mogu da iskoristim bonus na prvi depozit. Dakle, ne mislim da sam vaš kupac, niste me osvojili, šteta.
Automatski prevedeno:
pre 5 meseci
Hvala ljudima iz Casino Guro na pomoći.
Automatski prevedeno:
pre 5 meseci
But nothing has happened yet, if I have seen correctly.
Tomas replied to your complaint and I believe you will be able to resolve it with the casino as they wrote you quite quickly here.
If anything, I'll be here.
pre 5 meseci
Nećemo razumeti, pisao sam im u ćaskanju i rekli su da ne mogu da igram bonus. To je njihov posao. Hvala vam još jednom Casino Guru
Automatski prevedeno:
pre 5 meseci
Dear Vankoo,
Thank you for your feedback. We're truly sorry to hear about the difficulties you've experienced with accessing the slots and the missing first deposit bonus. We understand how frustrating this can be and sincerely apologize for the inconvenience.
At the moment, we are experiencing intermittent access issues with slots in certain markets. Our team is actively working on resolving these problems. In the meantime, we recommend using a reliable and trusted VPN service to ensure stable access. Please note that some VPNs may be unstable and could cause issues, including with bonuses not appearing properly.
If your bonus has disappeared, we kindly ask you to contact our support team directly. We’ll be happy to investigate the matter and do our best to help you. You can reach us via live chat or email at [insert email address].
Our goal is to provide a fair and enjoyable gaming experience for every player. We’re always here to listen and support you.
Kind regards,
Cactus Casino Support Team
pre 5 meseci
Odgovorili su mi iz ćaskanja i rekli mi isto kao i pre, ne možemo vam vratiti bonus. Dakle...
Automatski prevedeno:
pre 5 meseci
To je odgovor.
Automatski prevedeno:
pre 5 meseci
According to what I saw on the screenshot, the casino says that the bonus was wagered. So how is it, because you mentioned that you didn't get it and that it disappeared but you could play with the deposit.
So apparently what happened is that the deposit that was tied to the bonus was already lost and therefore the casino can't give it back to you if I understand correctly. But if it didn't work and you didn't see the bonus or didn't get it, it's probably not the most pleasant experience.
pre 5 meseci
U svakom slučaju, ne planiram više to da radim. Moje mišljenje o kazinu ostaje negativno. Želim vam sve najbolje.
Automatski prevedeno:
pre 5 meseci
Oh well, well, I thought you might want the bonus somehow.
In that case, I just wish you well.🙂
pre 5 meseci
Naravno da želim bonus, o tome i pišem.
Automatski prevedeno:
pre 5 meseci
The way you wrote it, I thought you were giving up on this casino. Then I would try to find out if I were you how it all was and if what I described happened. If they can explain why they can't credit you the bonus then okay, but if they can't explain what happened and why there was some technical glitch that you describe, then I understand that it's not the most user friendly.
pre 5 meseci
U ćaskanju su mi rekli da ne mogu da mi uplate bonus jer nemam novca na računu. Postalo mi je jasno da internet veza ne radi kako treba i da zato nisam mogao da igram. Sledećeg dana sam odlučio da se ponovo prijavim na sajt, pokrenuo sam igru i ona je počela, očigledno je problem sa vezom rešen. Nakon što sam odigrao svoj depozit, pokušao sam da pronađem bonus, ali bonusa nije bilo. A činjenica da već 3 dana pokušavam da vratim bonus, što je trebalo, tera me da izgubim želju da radim više, zato sam i napisao komentar ranije.
Automatski prevedeno:
pre 5 meseci
Sada sam ponovo proverio, bonus je nestao. Zadrži bonus, više mi ne treba, ali me Cactus Casino i dalje zavarava, završio sam sve korake. Kazino i dalje nije mogao da mi vrati bonus. Želim vam da više nemate razočarane mušterije poput mene.
Automatski prevedeno:
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