Nažalost, čekam na isplatu više od 40 dana, zakomplikovali su mi normalno funkcionisanje i iskoristili poverenje.
Podneo sam žalbu na Casino Guru forumu i dobio sam e-poštu od Chipstarsa u kojoj se navodi da će biti potrebno najviše 7 dana da se reši moj slučaj. Taj rok je sada prošao.
Bilo je to neprijatno iskustvo sa ovim kazinom, gorko... U prošlosti su bili veoma pouzdani, i zato sam uložio dodatna kripto sredstva u ovaj kazino. Znao sam da sve dok imam sredstva na svom Chipstars računu, oni će mi platiti u roku od 24 sata kada mi zatreba novac, i igrao sam sa tim novcem. Na kraju je došlo do kašnjenja od 30 dana, a oni su stalno govorili da će isplata biti „sutra", ali sutra nikada nije došlo. Na kraju su poslali mejl u kome su rekli da im je potrebno još 7 dana, a i taj rok je prošao.
Osećam se duboko razočaran.
Unfortunately, I have been waiting for a payout for over 40 days, they have complicated my normal life functioning and exploited my trust.
I filed a complaint on the Casino Guru forum, and I received an email from Chipstars, stating that it would take a maximum of 7 days to resolve my case. That deadline has now passed.
It has been an unpleasant experience with this casino, bitter... In the past, they were very reliable, and that's why I deposited extra crypto funds into this casino. I knew that as long as I had funds in my Chipstars account, they would pay me within 24 hours when I needed the money, and I played with that money. In the end, there was a 30-day delay, and they kept saying that the payout would be "tomorrow," but tomorrow never came. Eventually, they sent an email saying they needed another 7 days, and that deadline has passed as well.
I feel deeply disappointed.
Automatski prevedeno:
I can no longer even access the website. I have over €4,000 pending for withdrawal now...
