pre 1 meseca
Ako želite da diskutujete bilo šta vezano za Dazzlehand Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Dazzlehand Casino - opšta diskusija
pre 1 meseca
Hello, dear Casin Guru team
I recently registered with the Dazzlehand Casino
I played a 120% welcome bonus of €48 on Sunday, February 17th, 2025. I implemented everything successfully
On Sunday, February 17th, 2025, I uploaded documents
ID (driver's license)
For address, I uploaded proof of income
For payment, I uploaded my proof of payment
and bank card photo
To my surprise, the documents were quickly verified
I was then informed by email that my proof of income had been rejected for the address
so I uploaded my bank statement,
then it was approved, so my account was verified on February 18th, 2025
by email. Now I requested a withdrawal, which was canceled. The reason was that I should upload a selfie with my ID, even though my account was verified.
Now I uploaded my ID selfie but nothing happened. According to support my ID selfie should have been checked within 24 hours
Now the 24 hours are over and nothing has happened
Chat is offline
pre 1 meseca
Hey, so the only problem that is in the verification is the selfie with ID at the moment yes? I think it would be good if you wait a little longer to see if the casino gets to you and what they tell you. If the chat is offline I would try to email you to see if everything went ok and if no one answers you in the selfie and you don't know anything, then our team will try to help you since you have an open complaint. Let's try to give the casino some time, since you say the other documents were accepted fairly quickly. Maybe there is a reason for some small delay, but it doesn't necessarily mean something is immediately wrong.
What do you think? You can inform me in the meantime what is happening with your case.
pre 1 meseca
Ok, sačekaću još nekoliko dana
Samo za INFO!!!
na mom profilu piše ako nalog nije verifikovan nakon 30 dana, kazino će obrisati nalog👍👍👍
Ne smemo čekati previše vremena
Automatski prevedeno:
pre 1 meseca
Da, čekam
Ali ne možemo čekati predugo
na profilu kazina
Ako ne verifikujete svoj nalog, on će biti izbrisan nakon 30 dana
Automatski prevedeno:
pre 1 meseca
Kazino je verifikovao moj nalog po drugi put putem e-pošte i prihvatio moj lični selfi
Sada sam hteo da podignem svoj novac i moj račun je blokiran i ne mogu da dođem do novca
Zašto? Nemam pojma
👎👎👎👎Bad Casino OPREZ!!!! 
Automatski prevedeno:
pre 1 meseca
Ažuriranje 20.02.2025 13:11 Sada sam dobio još jednu e-poštu u kojoj je odobren moj selfi sa identifikacijom. Sada sam htela da se povučem i moj nalog je blokiran, ne mogu da dobijem svoj novac
Čuvajte se prevaranta!!!!
Edited
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pre 1 meseca
UPDATE
20.02.2025 15:31
Sada me je podrška obavestila da sam zatražio zabranu svih kazina L:C:S Limited 13.01.2025. Čudno, napisali su da će mi vratiti početni depozit od 100 dolara na moj bankovni račun
Moji dobici su izbrisani i moj nalog blokiran
Da, ali je čudno što možete da položite depozit, osvojite, otpremite dokumente i onda budete blokirani.
Automatski prevedeno:
pre 1 meseca
Quite a turbulent situation, I see.
But did you ask for such a ban? If so, I still find it strange that the casino basically dealt with it somehow only now. However, if you asked for it at another casino in this group and then you played here with the fact that the casino had to do a verification to basically know who you are and the system threw them out that you asked for something like that, then they probably did not do wrong. Did you ask to be banned from casinos only from this group or do you mean banned from all casinos in general?
pre 1 meseca
zdravo Jaro
Pa, prema kazinu, trebalo je da tražim zabranu za celu grupu 13. januara 2025.
Sećam se da sam tražio zabranu u sestrinskom kazinu Scibet Casino
Ali u celoj grupi ne mogu da se setim
Prošlo je mesec dana, igram u toliko onlajn kazina da se ne sećam
Ali ozbiljno, ja bih to uradio
Samo da nisam položio novac u Dazzlehand, ne bi imalo smisla.
Uprkos svemu ovome, uspeo sam da deponujem, osvojim dokumenta 
proverite i onda je došao blok
šta ti misliš? Da li i dalje treba da napišem žalbu organu za igre na sreću?
Ali Dazzlehand je PRODAVNICA SOKOVA
Edited
Automatski prevedeno:
pre 1 meseca
Do you have any email or screenshot of it when you requested it at Scibet Casino? Of course there are casinos or licenses where if you wish to be excluded you will be excluded from the whole group. Usually it is the other way around and you have to exclude yourself from any casino even in the same group, but there are cases where this is not the rule and you will be excluded from the whole group. This is probably the most important thing to find out and also whether you really asked for it. Because if you do, then a complaint to the authority may be pointless.
pre 1 meseca
Nažalost, nisam dobio e-poštu kada sam se blokirao od Scibeta.
Ali kao što sam rekao, ne mogu da se setim da je cela grupa blokirana.
Da sam dozvolio da mi se zabrani pristup celoj grupi, ne bih bio toliko glup da uložim novac u neko od kazina grupe.
Možda bih to ipak trebao prijaviti
Biće mi vraćena 2 depozita koja sam napravio. Ipak, dozvoljeno mi je da uplatim i uspešno primenim bonus
2 verifikacione e-poruke o mojim dokumentima, a zatim blokiranje
541€ je nestalo!!
Šta bi ti uradio Jaro?
Izveštaj Uprave za igre na sreću Malte?
Edited
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pre 1 meseca
Dazzlehand, budi oprezan ako želiš da igraš sa bonusom, u svakom slučaju dobitak je ograničen na 100 EURO!
Ako uplatite 50 evra, ispunite uslove za klađenje, igrate kao idiot neko vreme, onda dobijate maksimalno 50 evra više!
Ne igrajte u ovom kazinu!
Automatski prevedeno:
pre 1 meseca
Hello,
as Jaro said, it is crucial to find out how exactly and where you self-excluded. Without having that sorted out in advance, you won't get very far with such a report, I guess.
I would right away ask the support for providing communication transcription showing your request from January 13th, 2025. Or anything else proving you have excluded from the whole group.
Can you try that?
I just browsed its terms and found nothing about closing an account within the whole group. I'd say it's worth asking for details.
pre 1 meseca
Hey there!
Not a very convenient bonus. Did you find out after you took it or before you accepted such bonus? Just to be sure, are we talking about the maximum win limit, which is quite unfair for me, or the maximum withdrawable limit from a bonus?
pre 1 meseca
Zdravo Radka
Da, dobra ideja
Upravo sam napisao podršci da pitam da li bi bili voljni da mi pošalju e-poštu ili transkript
Edited
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1
pre 1 meseca
I think it was a good decision; let's see what the casino is going to provide. I'll be back on Monday and will certainly do my best to check on you.
pre 1 meseca
Hvala Radka
Siguran sam da više nikada neću videti svoj novac, ali ipak možemo da napišemo žalbu nadležnom organu za igre na sreću. Ako kazino ne pruži nikakav dokaz ili ga ne komentariše
Još jednom HVALA SVIMA VAS
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pre 1 meseca
Nisam video uslove koji kažu da je maksimalni dobitak 100 evra, ali sopstveni bilans je bio 235 evra i kada je ostvaren promet, bilans se smanjio na 100 evra!
Račun treba zatvoriti odmah nakon što isplate novac!
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pre 1 meseca
Zdravo Radka
Kazino mi je poslao ovo
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