pre 4 dana
I see what you mean. Let me at least thank you for your patience. 👍
Dazzlehand Casino - opšta diskusija (strana 4)
pre 9 sati
Zdravo draga Radka
jer sam mislio da kazino nije reagovao
Takođe sam video da su, kao u mom slučaju, otvoreni i drugi slučajevi, kao što je slučaj sa 27.000 evra, mislim iz Finske.
Ovo naravno pokazuje da kazino već pripada pravcu kazina prevare
I da u kazinu ima dovoljno kriminalne energije
Nažalost, nisam mogao da primetim bilo kakvo pogoršanje Casiino indeksa koji je još uvek uključen
5,5 poena od 10
Zar ovo neće biti degradirano?
Preporučeni savet od michal
Sa kockanjem autoritet nije doneo
Uprava za kockanje je takođe preporučila da pišem MADRE-u (link nije funkcionalan)
Ali ozbiljno, ako kazinu nije stalo do vašeg rejtinga ili autoriteta za igre na sreću
Koja je svrha pisanja MADRE-u?
Ažurirano od strane autora pre 8 sati
Automatski prevedeno:
pre 4 sati
Hello,
as you may see, the complaint has sadly been closed as unresolved, so the process is described:
"Each category results in a different number of black points, which are calculated based on the disputed amount. This means that, for example, a complaint classified as "Unresolved – against fair gambling codex" will result in fewer black points than if the same complaint was classified as "Unresolved – Unreasonable excuse".
If the casino wants to improve its rating in the future, it will be forced to address the complaint, so there is a chance that your complaint will be resolved at a later date."
However, one complaint with the disputed amount of €541 is very likely not enough to change the Safety Index significantly."
Since the other complaints you mentioned have not been closed yet, also their effect on the Safety Index has not been calculated and applied.
We have to be patient; however, I would prefer if the casino paid out all of you instead of ruining its Index.
Trying out MADRE is a good idea; aside from us, MADRE holds official authority—something we do not posses.
pre 4 sati
Hmm
Uprava za igre na sreću me je takođe uputila na organ MADRE
Sada sam tamo podneo onlajn žalbu
Ali po mom mišljenju
Da li su svi u dosluhu?
Hajde da vidimo šta MADRE postiže
Automatski prevedeno:
pre 1 sat
Well, MADRE, given the nature of its business, stands for an independent element resolving disputes in accordance with Maltese regulations. It stands for "Maltese Alternative Dispute Resolution Entity."
I wish you a quick and fair resolution!
pre 1 sat
Hvala Radka
ako hoćeš
Obaveštavaću vas 😀
Automatski prevedeno:
