juče
Prijavio sam se 9. februara... Sam sam otkazao prijavu posle 14 dana, a sada od 16. februara, stalno dobijam isti standardni odgovor.
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Dragonia Casino - opšta diskusija (strana 7)
juče
Prvi je bio 9. februara za 1000 evra... Sam sam ga otkazao posle 14 dana.
Sada, od 16. februara, primio sam 500 evra... isti izgovori se stalno pojavljuju... onda me čekaju još dve isplate, jedna za 300 evra i jedna za 200 evra.
200 evra je trebalo da bude isplaćeno juče.
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juče
I dalje postoje problemi.
Automatski prevedeno:
pre 15 sati
Hello, and what exactly has the casino told you, please? Also do not cancel any more withdrawals; it usually only helps the casino prolong the procedure.
I suggest we focus on why this has happened thus far, specifically how the casino explains the problem to you.
pre 15 sati
Stalno govore da trenutno imaju veliki broj isplata, zbog čega obrada traje toliko dugo. Uvek kažu da će vaša isplata uskoro stići, ali se ništa ne dešava.
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pre 15 sati
Well, to be honest, that is precisely why most of the withdrawals can be delayed, and it is also the less problematic situation. Just imagine the casino would tell you that you broke some rules and won't pay out.
I understand you assume the casino is just delaying, but it could be the real matter here. Given the circumstances, do not cancel any other withdrawal, please.
For now, try to be patient.
Izmenjeno
pre 14 sati
Ali iskreno, koliko dugo treba da budete strpljivi?
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pre 14 sati
Well, if you ask this way, the most honest answer is "until the casino is capable of paying." Delay can be unpredictable. From the more practical perspective, though, you may consider the information mentioned in your complaint as a form of answer.
pre 14 sati
Hmmm ok... onda se nadam da će stvarno doći do isplate.
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pre 14 sati
I understand it may seem bad at this point; on the other hand, we shall see what comes next, and if the casino fails to resolve that clearly, my colleagues will step in.
Maybe if you try to think about something else for a couple of days, it will feel less intense.
pre 13 sati
Pa, sačekaću malo i videću da li će se nešto desiti.
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