pre 2 godina
Ako želite da diskutujete bilo šta vezano za ExciteWin Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
ExciteWin Casino - opšta diskusija
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pre 2 godina
Cekam uplatu 5 sedmica, vec sam poslao dokumente, zamotaju i ne placaju, a onda stalno salju promotivni mejl, kako da ako ni ne plate.
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pre 2 godina
Hello, so have you already passed the verification? If yes, what did they tell you about the delay?
I'd say that you have to unsubscribe in order to stop receiving those promotions - if this can be achieved.
The most important question: Does the casino staff communicate with you at the moment?
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pre 8 meseci
Hi, I understand that if you have a problem in the casino you would like to get an answer as soon as possible. However, our team handles a lot of complaints so sometimes it's not possible to get an immediate response. That's what the timer at the top right of your complaint is for, which shows how long each party has to respond. It's always a week, so you don't have to worry about no one getting to you.
However, as I said, I understand that it's not more pleasant if you have to deal with the trouble with the casino.
If I may ask, what are your issues here?
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Post od Messi992 je obrisan
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Post od Messi992 je obrisan
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Post od Messi992 je obrisan
pre 8 meseci
Hi, I understand what you are saying, but as far as the complaint is concerned I explained in my previous answer how it works. There are a lot of requests so our team tries to get to each player as soon as possible.
As far as your problems are concerned, Petronela has already answered and you can look at it and respond to her questions. She will continue to investigate and we will see where our team gets to and what can be done with the situation. In the meantime, we will have to be patient.
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Post od Messi992 je obrisan
pre 8 meseci
Hi, I saw that you wrote back to Petronella and that you exchanged some answers and that it doesn't look good.
However, if you have further information to give her that would support your situation then by all means do so.
We'll see where this goes, because I don't want to get ahead of the outcome just yet.
