Funbet Casino - opšta diskusija (strana 7)

Hello Radka,

Thank you for the update and for keeping my case active while Veronika is unavailable. I appreciate the continuity.

There are no new developments from the operator at this time. Funbet has still not provided any response, timeline, or payout of the remaining balance (€2,001.50).

Regarding the betting market:

Funbet offered a betting market for the match Inter vs Lecce on December 21, while the match itself was scheduled to take place several weeks later.

I noticed this discrepancy and contacted support in good faith to point out that the market appeared to be listed with an incorrect date and should therefore not be counted or settled.

My message was purely informational and aimed at correcting a potential error. I did not request any payout, cancellation, or special treatment.

Shortly after raising this issue, my account was closed for "administrative reasons",

I remain available should any further information be required.

Kind regards,

Ugur

Hello and thank you for the follow-up. Do I understand correctly that the situation involves sports betting rather than casino games? I'm asking because we're not prepared to assist with sports betting-related issues.

Unfortunately, our entire website is dedicated solely to casino branches.

I aim to be sure, here.

Hmm, I see...

It's difficult to draw any conclusions from those phrases. As far as I can tell, the regular chat operators do not communicate with specific teams, such as the finance team; therefore, they often reassure players without giving any specific information.

In any case, thank you for sharing. It's still possible that the over-delay is the root cause of all these issues.

However, they should work on that, so if the money is not in your hands during the next week, I would submit a complaint. Do you agree, please?

The core issue is that my account was closed shortly after I raised a good-faith concern, and my remaining balance of €2,001.50 has been withheld, with no clear explanation or payout provided.

I am therefore not seeking assistance with a sports betting dispute, but with an account closure and unpaid balance, which I understand may fall under general player rights and fair handling rather than betting rules themselves.

I understand that much, but if you did not engage in casino games, I fear the worst. Well, let's see if we can proceed with that. Usually we can't. You see, if the player has never played casino games, the casino/sportsbook may always say that the account closure and associated balance voidance happened due to a bet placed or related issues—we can't investigate.

I wish you the best of luck, of course.

Thank you for your honest explanation. I understand the limitations of your scope and appreciate the effort you have made to assess the situation.

I confirm that my complaint is not about the settlement of any sports bet, but after much deposits, much playing in casino games en sport bet, lot of wins and looses without a gambling limit and after a complaint why they not limit me, they have close my account with a positive balance

Sure thing.

I sent a note to Veronika; she's going to ask you a few more questions to get a better viewpoint of those events. Then we shall see. I believe I understand the outcome you seek. That's precisely the answer I would expect from an honest casino, too.

I have my doubts, though; I hope I'm wrong. So, for now, let's let Veronika and the Team decide whether we can engage.

Thank you, but since 18 december i have still not paid out or acces to my account. When is veronica come?

I see you've already replied to Veronika, so at least as far as the complaint is concerned, everything should be fine.

Any news so far or nothing changed?

i won 45.000€

from 01.03.2026-01.04.2026

they paid me my first 3x500€=1500 almost immediately,

They the next 3 request 3x500 (11 working days after begging them nin stop everyday) so only 3000/this moth instead of 7000/monthly limit

then 3rd time they paid me after 7 day 1000 instead of the 3 opened requests only 2

now its again more than 10 fays begging them and i didn't get anything, im sure i will never see my money from the 45.000, i got only 4000 so far in 1.5 month

Hey there. Congratulations on such a lovely hit! I understand the situation must be very frustrating for you, but I would say that considered from a slightly different point of view, the casino keeps paying. Do you have any indications the situation is going to change?

I know the delay can make one think that the game is over, but it could also be a temporary pause. In any case, how about you submit a complaint request against this casino? If they fail to send money in less than 14 full days, my colleagues will take a look and ask the casino a few questions about the limits.

What do you think about that?

I won €18,500 at Funbet.com. Requested withdrawal in 3x €500 installments. 

All 3 withdrawals have been PENDING for over 20 days with no payment. What can i do its make me crazy…..

CRITICAL UPDATE 28 April 2026:

Funbet has ESCALATED from delay to THEFT.

As of today, my account shows: "Opnames geblokkeerd door beheerder"

Translation: "Withdrawals blocked by administrator"

I can no longer request ANY withdrawals. Account balance €17,000.06 is now HOSTAGE.

Timeline:

- 21+ days: 3x €500 pending, no payment

- Today: Full withdrawal BLOCK by admin

This is deliberate confiscation of €17,000.06 winnings.

ADDITIONAL EVIDENCE:

1. Funbet NOT FOUND in MGA Licensee Register = Illegal operation

2. No Curaçao license visible in footer = No regulator

3. Violation of Terms 5.3: 72h processing

REQUEST: Mark case as URGENT. Funbet is actively stealing

Hi, that would worry me too. Especially if I’d waited that long and the withdrawal still hadn’t gone through. Have you asked the casino why this is happening and what’s going on?

You’ve already created a complaint, which is essential, so our team will look into it.

Did you need to verify your account at any point? Were you playing with a bonus or not?