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Gama Casino - opšta diskusija (strana 6)

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wiednerchristian1980
pre 6 dana

Well, be sure to record such things if they are needed. 

As for verification, did the casino say why the documents are rejected? Now it will be important to focus mainly on passing the additional verification successfully, because without that you won't withdraw. We always give casinos 14 days to sort out everything that needs to be done regarding withdrawal or verification, and if they don't succeed then we will try to help you if you are interested. 

The first thing we will do is to find out why the documents are rejected. What all did you have to send?

Jaro
pre 6 dana

Bankovna kartica Selfi Vozačka dozvola Obrazac za registraciju Račun za mobilni telefon


Sada sam dobio potvrdu od podrške da moj selfi ne zadovoljava njihove standarde kvaliteta...u bilo kom drugom kazinu bi bio prihvaćen...Pokušaću ponovo i ako ne uspije ponovo uključite advokata a takođe podnese žalbu nadzornom organu kazina file

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wiednerchristian1980
pre 5 dana

Well, try to send it to them again, make sure everything is clearly visible, because that's what casinos ask for. If you don't succeed, you can try to submit a complaint to us first because it may take longer with the authorities and we can also try to help and contact the casino.

So let us know if the next photo has already gone through.

Jaro
pre 4 dana

Verifikacija je završena....sledeći problem...moja povlačenja se ne obrađuju...prema podršci ovo bi trebalo da bude urađeno za 24 sata...nema sreće...i dalje tvrdim da nešto nije u redu u vezi sa ovim kazino file

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wiednerchristian1980
pre 4 dana

Sad me proverava podrška...smešnije je file

Automatski prevedeno:
wiednerchristian1980
pre 4 dana

E, sad je opet sve u redu...ali svi moji zahtevi za povlačenje su odbijeni...tehnička podrška mi je ponovo aktivirala način plaćanja bankovnim transferom...ni to ne radi...tehnički problemi...ali kao Pročitao sam u drugim komentarima ovde, nisam jedini sa problemom...drugim rečima, kazino nije ugledan...da ste imali problema pre 2 godine, mogli ste da promenite provajdera plaćanja... ni sama podrška mi ne može pomoći jer oni krive provajder plaćanja...pa koje druge opcije imam...poprilično nikakve da dobijem svoj novac...ili???

Automatski prevedeno:
wiednerchristian1980
pre 2 dana

I see you're having a turbulent time at the casino. The good news is that you've been verified. Now it will be important to be patient with your withdrawal. Since they were canceled due to technical problems, I would probably ask if you have any alternative that you could use. If they use a third party payment provider, not everything is in their hands. 

Anyway, try to communicate with them about how to make a withdrawal, what payment method to use, and if it seems impossible and you don't hear anything relevant from the casino, let us know and we will try to help you.

pre 2 dana

Već sam proveo nekoliko sati uz podršku uživo...takođe putem mejla...sada je ponovo nestao metod bankovnog transfera...pokušaću još jednom, pa ću prijaviti policiji i predati sve ostalo do mog advokata...ili ću obavestiti nadzorni organ kazina...Dosta mi je

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wiednerchristian1980
pre 2 dana

Takođe sam nekoliko puta tražio podršku da zatvorim svoj nalog i uredno isplatim svoje dobitke...ovo je takođe potpuno ignorisano...

Automatski prevedeno:
wiednerchristian1980
pre 2 dana

In this case I would be careful because there are casinos where you have to withdraw successfully first to get the money because if you close your account, they will confiscate the money. Make sure you check if they have something like that in Terms because today I dealt with one player and the same situation. 

Also, if you continue to have issues, you can try using our services and our Complaint Resolution Center to open a complaint with us. We would try to help you resolve your situation.

So let's wait and let us know what you decide.

Jaro
pre 2 dana

Evo samo jednog primera od danas...prijave se ne obrađuju. Imao sam ovaj slučaj ranije. Znam da kazino ima 24 sata. Kada sam imao isti problem, kontaktirao sam podršku nakon 24 sata. Posle toga je opet sve odbijeno. Rado ću iskoristiti vašu pomoć. Potvrdili ste da je kazino bezbedan. Možda imate bolje kontakte u Gami. Hvala unapred na trudu. Pozdrav file

Automatski prevedeno:
pre 2 dana

Odličan kazino, igram tamo više od godinu dana i nikada nisam požalio.

Automatski prevedeno:
pre 2 dana

Evo samo jednog primera od danas...prijave se ne obrađuju. Imao sam ovaj slučaj ranije. Znam da kazino ima 24 sata. Kada sam imao isti problem, kontaktirao sam podršku nakon 24 sata. Posle toga je opet sve odbijeno. Rado ću iskoristiti vašu pomoć. Potvrdili ste da je kazino bezbedan. Možda imate bolje kontakte u Gami. Hvala unapred na trudu. Pozdrav file

Automatski prevedeno:
juče

Well, you can try it at least, although I don't promise you anything, it's better to try more options than none. 

I posted the link in my previous reply (green letters) and you can submit your complaint there. 

If there is a problem with that, you can let me know and I will try to help.

pre 2 dana

Odličan kazino, igram tamo više od godinu dana i nikada nisam požalio.

Automatski prevedeno:
juče

Since you've been playing here for so long, what do you appreciate the most? Can you mention something specific?🤔

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