May I ask when exactly the casino has blocked your account and when was the last time you were in contact with them?
Your submitted complaint is under review by our team, and it will be dealt with hopefully soon. Please stay patient and come forward with any relevant information.
Dreadful casino.
Blocked my account as I made a complaint on casinoguru. See their email below.
The positive thing is that you have received your money, right?
Do you know what could lead to this decision?
Pored činjenice da zapravo ne postoji onlajn kazino u kojem zaista možete da dobijete, Hitnspinn bi trebalo da bude jedan od poslednjih koji će isprobati. Ostavio sam više od 4000 evra u ovom kazinu i nisam platio ni centa. Ako vam se sviđa dizajn Hitnspinn-a, preporučujem Verde Casino. Potpuno je isto, samo malo bolje (češći besplatni bonusi) i sve što je narandžasto kod Hitnspina je zeleno kod Verdea. Osim toga, potpuno je isto osim boje i besplatnih bonusa!
Sve u svemu, generalno bih savetovao da ne igrate. Ne možete pobediti, nije moguće. Jedina šansa za pobedu je ako imate nešto manje od milion na raspolaganju i nastavite da plaćate 500 ili 1000 sa ovim novcem i uvek igrate za minimalno 50 evra po okretu. U nekom trenutku će pogoditi džekpot i ako budete imali sreće pretvorili ste milion u milion 500 hiljada. Nema drugog načina, dragi moji. To je kao u stvarnom životu. Ako imate neverovatan komad novca, zarađujete više novca, a ako nemate, nemate!
Igrao sam toliko onlajn kazina u svom životu da sam mogao sebi da kupim nešto zaista dobro sa novcem ili da to uložim u kriptovalute ili akcije. Uvek sam mislio da ću u jednom trenutku pobediti, ali nisam i neću ni za 50 godina jer je to jednostavno NEMOGUĆE. Oni imaju sistem i on UVEK pobeđuje! Osim ako ga ne strimujete i ako ste dobro poznati kao Knossi, na primer. Tada vam povećavaju šanse za pobedu za 50 puta jer mamite izuzetno veliki broj gubitnika onima čije novčanike mogu da isprazne svakog meseca!
Sve na ovom svetu funkcioniše po sistemu (uzmi to od idiota, hrani bogate procentualno i pusti ih da ti rade nesvesno)! I sedi sa svojim jajima kraj mora pa neka te namamljuju.....!!
Hello,
I'd like to ask just one thing, if you don't mind. We are still trying to figure out how to process the streaming phenomenon here, may I know how do you know "they increase your chance of winning by 50 times"? I mean, can you support that with any kind of evidence? As far as I can tell, usually dishonest streamers simply don't play using their real money and are more or less funded by third parties. Connections to casinos have been tracked in the past.
Well, if you have anything specific, use the "update us" feature, please.
I'm quite convinced people somehow know casino's always wins; the real issue is finding the will to accept that.
One way or another, thank you for your willingness to protect players.
Još uvek sam nekoliko puta pisao da podržim da nažalost mogu da uplatim samo kriptovalute, nisu se pobrinuli za to već nekoliko meseci
Do I understand correctly that there is no other option shown in your account?
Have you tried to send them an email regarding this, or have you just contacted the live chat?
They should look at it, for sure.
Da, čak sam nekoliko puta koristio ćaskanje uživo, ali mi uvek vodimo računa o tome, ništa se do danas nije dogodilo
Hello!
I understand the casino should show some effort in addressing your concern; on the other hand, I did not fully understand your messages, so it is challenging to come up with suggestions.
Just to be completely sure: the issue is about your unability to deposit into the casino - not about withdrawing the money out of it.
I hope you don't mind me asking, but I could use more clarity. Thank you.
Molim vas, sklonite ruke. Zato što je to samo prevara. Osvojio sam novac. I nisu mi isplatili jer sam otvorio drugi račun pre godinu dana.
Hi, multiple accounts is often considered a violation of casino rules.
However, did you use the old account or did you not remember that you already have an account there? Did you enter all the same details in the new one and did you manage to register or what is required to open an account?
To nije tačno, hajde da pričamo, stari račun je zatvoren pre godinu dana, to je istina, ali kao što sam rekao, kazino ne radi prilikom isplate bez obzira da li ste potvrdili sve moj nalog ili ne
Okay, and for what reason was your previous account closed?
Samo želim da kažem da sam osvojio 2600 evra i to zbog lake prevare
To je zatvoreno pre godinu dana stari nalog koji sam sam zatvorio
Yp
Samo želim da kažem da sam osvojio 2600 evra i to zbog lake prevare
To je zatvoreno pre godinu dana stari nalog koji sam sam zatvorio
Hi there!
I honestly do not understand what you just described, but I would guess multiple accounts were involved. In any case, could you kindly explain the matter in more details, please?
What seemed to be the scam, and how did the closed account relate to the money that ended up voided, please?
Jednostavno prevaru razumete tačno ne treba objašnjavati šta
Da li treba da pišem više molim manje dalje
Well, I'd say that if you aim to accuse anyone of acting fradulently, you should also describe the fraud. Without that, it is just meaningless complaining and brings no chance for understanding your viewpoint. Being active on the forum is mainly about communication; don't you agree, please? As a result, such an opinion may even be considered meaningless complaining.
Additionally, if you care to explain, you may eventually help others far better, and that's worth it!
Have you created more than one account, for instance? What went wrong?
Da li da kažem 100 puta da nikada nisam imao drugi nalog koji je zatvoren pre godinu dana i zašto sa novim nalogom. Sajt odobrava, ali kao što sam rekao, to je samo od zocke ja ne
Well, the translation is a bit tricky. So I will skip that. Just a general question, if you don't mind: Why have you never tried to submit a complaint to prove the casino wrong? This step is always very important because if the casino acted wrongly, there would be consequences.
It is always sad to see a person only complaining on the forum, without the will to prove the words. But as I said, I did not fully understand your response, so perhaps there were some obstacles to complaining officially after all.
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