pre 1 godinu
Ako želite da diskutujete bilo šta vezano za Hunt Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Hunt Casino - opšta diskusija
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pre 1 godinu
Povlačenje je na čekanju više od 5 dana.
Čak i ako se raspitate, to je jedna tačka pod istragom.
Da li je najbrže 30-minutno povlačenje u industriji tačno?
Voleo bih da čujem o situaciji ako još neko pati od istog problema.
Automatski prevedeno:
pre 1 godinu
May I ask whether you passed the KYC (know your customer) verification yet?
I'm asking because it is still one of the most common reasons for delayed payments.
As far as I can tell the casino was reviewed just recently, no feedback to be found. 🙁
pre 1 godinu
U ovom kazinu ne postoji KIC.
Oni ne traže KIC.
Čak i ako im kažem da ću dostaviti lične podatke kao što su moja rezidentna kartica i moja brojna kartica, oni samo kažu: „Molim vas, sačekajte".
Automatski prevedeno:
pre 1 godinu
I know it sounds strange, but you may just need to wait. It sounds like they're simply busy and then don't even know what kind of documents they need from you. Anyway, if you wait for more than 2 weeks, then I'd suggest you submitting a complaint since that's enough time for processing any withdrawal.
pre 2 meseci
Depoziti i isplate se vrše korišćenjem virtuelnih valuta.
Juče je izvršena istraga na računu zbog sumnje na pranje novca.
Iz tog razloga, povlačenja su trenutno obustavljena.
KIC je završen i ukupan iznos je oko 700 dolara.
Ranije sam mogao bez problema da podignem veći iznos.
Ne razumem zašto je moje povlačenje ovog puta zaustavljeno.
Molim vas pomozite ako možete to da rešite.
Automatski prevedeno:
pre 2 meseci
Hello,
I'd say this is quite a serious matter. Shall we look into this situation more closely, please?
To me, it seems your account is just under investigation; the casino is suspecting you, but the final verdict has not been made. Is this correct?
There are two options available for you, I'd say.
First: you may wait for the casino to proceed with the investigation, there is still a chance you will make it out without restrictions.
Second: you may consider submitting a free-of-charge complaint, whose associated process is described here 👈 However, I believe that a final decision is still necessary to determine whether our specialists' investigation will actually be required.
I imagine this is a lot to process, so feel free to ask away.
pre 2 meseci
hvala na odgovoru.
Kao što kažete, moj nalog je trenutno pod istragom.
Juče su rekli da će istraga trajati 1-3 dana, ali ja im baš i ne verujem.
A konačna presuda tek treba da se donese.
Podneo sam žalbu juče, ali je odbijena.
Voleo bih da znam da li je moguće sagledati situaciju.
Automatski prevedeno:
pre 2 meseci
That shouldn't be long in this case, so I would wait for their final verdict.
However, your complaint was rejected because it concerns sports betting, which unfortunately we at Casino.Guru don't deal with, as we don't have any experts or a branch.
I can recommend a couple of sites that may be able to help you.
Check them out if you are interested:
https://www.safebettingsites.com/complaints/
https://www.bookmakersreview.com/sportsbook-complaint/
https://www.bookmakers.bet/submit-a-complaint/
https://www.top100bookmakers.com/contact-us/
https://www.sportsbookreview.com/sportsbook-complaint/
Also, feel free to let us know how it goes and what you found out, because it might be helpful for other players in the future. Would that be possible please ?
I'll keep my fingers crossed that everything goes well and the investigation will be fine and you will get your money.
