pre 1 meseca
Yes, and Instant Casino and Simba n.v was owned by Christiana Georgiou from Kallis&Kallis advocates
pre 1 meseca
Run in the background by Bad Hombre Gaming. Their CEO and others are on LinkedIn
1
Instant Casino - opšta diskusija (strana 10)
pre 1 meseca
I am writing this to share my frustrating experience with Instant Casino, hoping it serves as a warning for others.
Over five months ago, I requested a refund via email. Despite my repeated follow-ups, I never received a single response to my emails. In my desperation for answers, I turned to their live chat almost daily, only to be met with the same stalling and unhelpful messages.
Adding to my frustration, Instant Casino decided to block me on Telegram, Twitter, Instagram, and Facebook, effectively cutting off all other communication channels.
After months of persistence, live chat finally confirmed that my refund was being processed. I even have proof of these conversations. Yet, weeks later, I still have not received my money.
This situation is unacceptable. The lack of communication, poor customer service, and outright avoidance of accountability is appalling. It shouldn’t take months of relentless effort just to get back what is rightfully mine.
I strongly urge others to think twice before engaging with this platform. If Instant Casino truly values its customers, I hope they address this issue immediately and reconsider how they handle refund requests in the future.
pre 1 meseca
This is really taking way too long to get solved, especially if the casino has promised that they will send you the refund.
I hope it will be solved as soon as possible and will wait for your updates here. 🙏
pre 4 nedelja
Nažalost, Instant Casino je prevara kao i svaki drugi. Instant kazino i GoldenPanda su isti sajt. Oglašavaju brze isplate, što je bilo neverovatno i tako zabavno. Posle 10 isplata, koje su bile na mom bankovnom računu u roku od jednog minuta, više ne dobijam isplate odmah i moram da čekam najmanje dva dana. To je ista taktika kao i svi ostali gde ponovo izgubite novac. Nažalost, moram da savetujem da ne koristite ovaj kazino. Postoje samo američka kazina koja su zaista ugledna.
Automatski prevedeno:
pre 4 nedelja
Even the CEOs of the company behind them - Bad Hombre Gaming - refuse to answer anything. Literally every contact person at Instantcasino.com and Bad Hombre Gaming ignore every single message from me, my lawyers, Revolut and Mastercard. We know who they are and where they are - they can't hide but yet seem intent on just batting the issue to the side and not responding to formal communications. Up there with the worst Casino operators I have ever used. Lies, deceit, fraud, ignorance. When Mastercard shutdown their fraudulent merchants and and recover my funds and stop them ever accepting Mastercard payments again then I'll be laughing and it is going to happen real soon - they know this from the emails directly sent to them by Mastercard which I have a copy of. Times ticking for this scummy organisation.
Izmenjeno
1
pre 4 nedelja
Možete li mi reći koji kazino preporučujete koji je zaista renomiran i nudi trenutna plaćanja? Zato što to nije instant kazino.
Automatski prevedeno:
pre 4 nedelja
my promised refund still has not been paid, no response on emails, blocking me on insta, x, facebook and telegram. They are now also ignoring chat messages. I will haunt this casino down until every last cent has been paid back.
pre 4 nedelja
Nažalost, Instant Casino je prevara kao i svaki drugi. Instant kazino i GoldenPanda su isti sajt. Oglašavaju brze isplate, što je bilo neverovatno i tako zabavno. Posle 10 isplata, koje su bile na mom bankovnom računu u roku od jednog minuta, više ne dobijam isplate odmah i moram da čekam najmanje dva dana. To je ista taktika kao i svi ostali gde ponovo izgubite novac. Nažalost, moram da savetujem da ne koristite ovaj kazino. Postoje samo američka kazina koja su zaista ugledna.
Automatski prevedeno:
pre 3 nedelja
May I ask if the casino explained this delay anyhow, though?
pre 1 nedelje
I had 1000€ withdrawn from ''instant casino'' but my bank declined their payment because the description they put was not valid (I had in the past many successful withdrawals form the same bank).
So I had my bank to confirm returning the money back to instant casino and now after one month and lots of emails and talking with bots all i get is the same answer: At this time, there is no new update regarding your payment. Please rest assured that our dedicated team is actively working on processing it as soon as possible.
Is there actually anything i can do to claim my money back??..
pre 6 dana
So, can you see the money back in your casino account now, or there is nothing visible? 🤔
Also, is there any other withdrawal option available for you, by any chance?
pre 6 dana
No money is not visible that is my problem they won't allow the money back to my account even after all evidence i have provided to them and they always give me the same reply on support and i feel like that i am talking to bots to be honest.
Other withdrawal options are available but to use them i need the amount back.
pre 5 dana
Yeah, I understand your point, and I really hope that our team will be able to move forward with your complaint soon.
It really is weird that this money got lost just like that. Right?
pre 5 dana
Well for me if they get a rejected payment from a bank they should automatically sent the money back to the account they were withdrawn from. I really don't know why the stalling this situation. Hope they give my money back anytime soon so i can withdraw again.
pre 4 dana
I have to agree with you on this; they really should, but we have to find out where the fault happened here, you know.
Hopefully, soon we'll know more.
