Razumem šta govoriš. Ako sam dobro video, imamo nit o ovom pitanju, čiji ste verovatno i vi deo, gde se priča o trgovcima i sličnim stvarima.
Pa se nadam da ćeš uspeti da središ nešto i stigneš negde, a kada to uradiš, voleo bih da znam o tome.
Ali za sada mogu samo da držim palčeve da sve ispadne kako vi zamislite.🤞
I understand what you're saying. If I have seen correctly, we have a thread on this issue, which you are probably also a part of, where they talk about merchants and similar things.
So I hope you manage to sort something out and get somewhere and when you do I'd like to know about it.
But for now I can only keep my fingers crossed that it works out the way you imagine.🤞
Razumem šta govoriš. Ako sam dobro video, imamo nit o ovom pitanju, čiji ste verovatno i vi deo, gde se priča o trgovcima i sličnim stvarima.
Pa se nadam da ćeš uspeti da središ nešto i stigneš negde, a kada to uradiš, voleo bih da znam o tome.
Ali za sada mogu samo da držim palčeve da sve ispadne kako vi zamislite.🤞
I understand what you're saying. If I have seen correctly, we have a thread on this issue, which you are probably also a part of, where they talk about merchants and similar things.
So I hope you manage to sort something out and get somewhere and when you do I'd like to know about it.
But for now I can only keep my fingers crossed that it works out the way you imagine.🤞
Još gore od toga - ni oni nisu kreditirali sredstva na račun od ovih lukavih trgovaca koje koriste - oni su u suštini ukrali deo novca. Bez obzira na to, njihov dan će uskoro doći. Oni se ne obaziru na upozorenja i bukvalno odbijaju da odgovore 4 meseca i sada će se suočiti sa posledicama ove i drugih akcija koje su preduzeli sa drugim igračima.
Its worse than that - they didn't credit funds to the account either from these dodgy merchants they use - they have essentially stolen some of the money. Regardless, their day will come soon. They don't heed the warnings and literally have refused to respond for 4 months and will now face the consequences of this and other actions they have taken with other players.
Tako da sam veoma radoznao kako će to ispasti. Sačekaću rešenje celog ovog slučaja i nadam se da će igrači dobiti svoj deo.
So I am very curious how it will turn out. I will wait for the resolution of this whole case and hopefully the players will get their fair share.
Ljudi, rešio sam problem, potrošio sam sav novac i zatvorio račun, nemam torbu za ovo, sva kazina u kojima igram samo sam stavio pik and bag na mesto ovaj sa m;a verom, ja cenim vašu pomoć od sada, hvala vam puno
Guys, I solved the problem, I spent all the money and closed the account, I don't have the bag for this, all the casinos I play I just put pix and bag on the spot this one with m;a faith, I appreciate your help from now on, thank you very much
pessoal, resolvi o problema, gastei todo dinheiro e encerrei a conta, nao tenho saco pra isso, todos cassinos que jogo so coloco pix e saco na hora este esta com m;a fé, agradeço ajuda de vcs desde ja, muito obrigado
Možete li mi pomoći?
Can you please help me?
Kan je mij alsjeblieft helpen?
Dakle, InstantCasino.com mi je danas nehotice poslao informaciju zašto ne odgovaraju na moje zahteve i od oktobra.
Vodi ih dobavljač iGaming-a pod nazivom BadHombre Gaming - instrukcija koju interno daju je da se „ignorišu" prema uputstvu BadHombre Gaming-a. Ovo je protiv 50+ ćaskanja i svih drugih dostavljenih informacija - ovo je došlo nakon e-pošte Poreskoj upravi Kostarike, a zatim nakon e-pošte koju im je poslao istražitelj u kojoj se traži da mi isplate u potpunosti. Sa ovim imamo posla - napominje Eastern European Time kao vreme odgovora, tako da su njihovi timovi očigledno tu negde.
Dole sam stavio kopiju ovog odgovora e-poštom - ignorišite optužbe za prevaru i AML, ova kompanija je potpuno legitimna. 
So, InstantCasino.com have inadvertently sent me information today on why they aren't responding to my requests and haven't since October.
They are run by an iGaming supplier called BadHombre Gaming - the instruction they pass internally is to "ignore" as per an instruction from BadHombre Gaming. This is against the 50+ plus chats and any other information supplied - this came after the email to the Costa Rica Tax Authority and then after an email sent to them by an investigator demanding them to settle the payment to me in full. This is who we are dealing with folks - Eastern European Time noted as the time of response so their teams are obviously there somewhere.
I have put a copy of this email response below - ignore allegations of fraud and AML, this company are completely legit.
Ponekad su isplate momentalne, nekada je potrebno 2-3 dana, podrška je smeće! Nedostaje mi depozit od 150 € već 3 nedelje, stalno mi govore da čekam odgovor, odlično.
Sometimes withdrawals are immediate, sometimes it takes 2-3 days, support is rubbish! I've been missing a deposit of €150 for 3 weeks, they keep telling me to wait for a response, great.
Auszahlungen gehen teilweise sofort, teilweise dauert es 2-3 Tage, Support ist Müll! Mir fehlen seit 3 Wochen eine Einzahlung in Höhe von 150€, es heißt immer ich soll auf eine Antwort warten, super.
Možete li mi pomoći?
Can you please help me?
Kan je mij alsjeblieft helpen?
Zdravo, oko čega ti treba pomoć? Možete li mi opisati svoju situaciju, molim vas?
Hi, what do you need help with? Could you describe your situation to me please?
Ponekad su isplate momentalne, nekada je potrebno 2-3 dana, podrška je smeće! Nedostaje mi depozit od 150 € već 3 nedelje, stalno mi govore da čekam odgovor, odlično.
Sometimes withdrawals are immediate, sometimes it takes 2-3 days, support is rubbish! I've been missing a deposit of €150 for 3 weeks, they keep telling me to wait for a response, great.
Auszahlungen gehen teilweise sofort, teilweise dauert es 2-3 Tage, Support ist Müll! Mir fehlen seit 3 Wochen eine Einzahlung in Höhe von 150€, es heißt immer ich soll auf eine Antwort warten, super.
Zdravo, vidim da nisi jedini sa istim problemom. Takođe bih verovatno preporučio podnošenje žalbe, mada ne znam da li će to pomoći.
Međutim, jedino što vam je kazino rekao je da morate da sačekate odgovor? Da li ste takođe pitali kada treba da ga dobijete ako ne potraje dugo?
Hello, I see you're not the only one with the same problem. I would also probably recommend filing a complaint, although I don't know if that will help.
However, the only thing the casino has told you is that you have to wait for an answer? Did you also ask when you should get it if it doesn't take long?
Kazino kaže da će vratiti moju isplatu na moj račun za igre. Samo su mi blokirali nalog pa je to glupost. Kada to zatražim, ona kaže „Vaš nalog je zatvoren" ne kaže ništa drugo.
The casino says they will refund my payout to my gaming account. Only they blocked my account so that's nonsense. When I ask for it she says "Your account is closed" she says nothing else.
Ali vidim da je vaša žalba još uvek u toku.
Dakle, možete li objasniti šta vam je kazino ponudio? Refundiranje vašeg depozita?
Zašto ne možete da dođete do svoje pobede, moje je pitanje? Jesu li vam to objasnili?
I can see that your complaint is still in progress, though.
So, could you explain what the casino offered to you? Refund of your deposit?
Why are you not able to get to your winning, is my question? Have they explained that to you?
Dakle, InstantCasino.com mi je danas nehotice poslao informaciju zašto ne odgovaraju na moje zahteve i od oktobra.
Vodi ih dobavljač iGaming-a pod nazivom BadHombre Gaming - instrukcija koju interno daju je da se „ignorišu" prema uputstvu BadHombre Gaming-a. Ovo je protiv 50+ ćaskanja i svih drugih dostavljenih informacija - ovo je došlo nakon e-pošte Poreskoj upravi Kostarike, a zatim nakon e-pošte koju im je poslao istražitelj u kojoj se traži da mi isplate u potpunosti. Sa ovim imamo posla - napominje Eastern European Time kao vreme odgovora, tako da su njihovi timovi očigledno tu negde.
Dole sam stavio kopiju ovog odgovora e-poštom - ignorišite optužbe za prevaru i AML, ova kompanija je potpuno legitimna.
So, InstantCasino.com have inadvertently sent me information today on why they aren't responding to my requests and haven't since October.
They are run by an iGaming supplier called BadHombre Gaming - the instruction they pass internally is to "ignore" as per an instruction from BadHombre Gaming. This is against the 50+ plus chats and any other information supplied - this came after the email to the Costa Rica Tax Authority and then after an email sent to them by an investigator demanding them to settle the payment to me in full. This is who we are dealing with folks - Eastern European Time noted as the time of response so their teams are obviously there somewhere.
I have put a copy of this email response below - ignore allegations of fraud and AML, this company are completely legit.
Nema komentara na ovo Romi ili Jaro? Da li je ovo prihvatljiva praksa? Jedini razlog zašto znam da su to uradili je taj što su toliko glupi da su me kopirali u odgovoru na koji nisam trebao da budem. Ćaskanje uživo i dalje govori istu stvar „Slučaj je u pregledu" lol! Iskreno, ovaj sajt se rangira pored MrSlotija i drugih kao potpuni trgovci prevarama - informacije su prosleđene kostarikanskim vlastima, istražitelj prevare iz banke im je poslao imejl i oni su ga takođe ignorisali uprkos pismu sa zahtevom.
No comment on this Romi or Jaro? Is this acceptable practice? The only reason I know they have done this is because they are that stupid that they copied me in on a response I wasn't meant to be on. Live Chat still saying the same thing "Case under review" lol! Honestly, this site rank alongside MrSloty and others as complete scam merchants - information was passed to Costa Rican authorities, a fraud investigator from the bank emailed them and they have ignored him as well despite a demand letter.
zdravo,
Nisam siguran šta želiš da čuješ. Vlasnik licence i advokat bi vam rekli da li je to u redu za kazino pod takvom licencom. Problem kodova trgovaca ili procesora plaćanja trećih strana koji koriste zanimljive kompanije kao primaoce transakcija je nažalost vrlo čest, ali van vašeg dosega.
Mi nismo međunarodna finansijska vlast, kao što ste već saznali u drugoj temi o kockarnicama koje koriste netačne šifre trgovaca. Nismo ovde da istražujemo međunarodne prevare – mi se fokusiramo na uslove i odredbe. Nadam se da će vaša intervencija koristiti ostalim igračima.
Hello,
Not sure what you aim to hear. The license holder and lawyer would tell you whether this is ok for a casino under such license. The problem of merchant codes or 3rd-party payment processors using interesting companies as the transaction recipients is sadly very common, yet out of your reach.
We are not the international finance authority, as you already found out in the other thread about casinos using incorrect merchant codes. We are not here to investigate international frauds - we focus on terms and conditions. I hope your intervention will benefit the other players.
zdravo,
Nisam siguran šta želiš da čuješ. Vlasnik licence i advokat bi vam rekli da li je to u redu za kazino pod takvom licencom. Problem kodova trgovaca ili procesora plaćanja trećih strana koji koriste zanimljive kompanije kao primaoce transakcija je nažalost vrlo čest, ali van vašeg dosega.
Mi nismo međunarodna finansijska vlast, kao što ste već saznali u drugoj temi o kockarnicama koje koriste netačne šifre trgovaca. Nismo ovde da istražujemo međunarodne prevare – mi se fokusiramo na uslove i odredbe. Nadam se da će vaša intervencija koristiti ostalim igračima.
Hello,
Not sure what you aim to hear. The license holder and lawyer would tell you whether this is ok for a casino under such license. The problem of merchant codes or 3rd-party payment processors using interesting companies as the transaction recipients is sadly very common, yet out of your reach.
We are not the international finance authority, as you already found out in the other thread about casinos using incorrect merchant codes. We are not here to investigate international frauds - we focus on terms and conditions. I hope your intervention will benefit the other players.
Radka, to nije poenta, zar ne? Sigurno je nesumnjivo da je sa mojim i drugim problemima ova kompanija lažna? Kako njihov Live Chat u 50+ razgovora može samo da laže o statusu slučaja kada su sve vreme stavljali oznaku „Ignoriraj" na bilo koju komunikaciju i nisu odgovorili? Ko su Bad Hombre Gaming? Jeste li čuli za njih? Mislio sam da će ovakvi incidenti i drugi dovesti do toga da ova kompanija dobije niže ocene, tako da ne samo da ih ja savetujem svojim objavama, već što je još važnije da upozoravate druge igrače na ovu stranicu.
Radka that isn't the point though is it? Surely its beyond doubt that with my issue and others issues that this company are rogue? How can their Live Chat in 50+ conversations just lie about the status of the case when all along they had put an "Ignore" label on any communications and failed to respond? Who are Bad Hombre Gaming? Have you heard of them? I thought incidents like this and others would lead to this company getting lower ratings so that not only I am advising them through my posts, but more importantly you are warning other players about this site.
Za mene se radi o tome. Iskreno, nisam upoznat sa ovim četovima; Samo kažem da naša kompanija ne može da se bavi svakim aspektom industrije kockanja. Fokusiramo se na poštene uslove kockanja; ostalo je na advokatima i regulatorima. Nadam se da je mnogo toga očigledno.
For me, it is about it. Honestly, I'm not familiar with these chats; I'm just saying our company cannot deal with every aspect of the gambling industry. We focus on fair gambling terms; the rest is up to the lawyers and regulators. I hope that much is obvious.
Za mene se radi o tome. Iskreno, nisam upoznat sa ovim četovima; Samo kažem da naša kompanija ne može da se bavi svakim aspektom industrije kockanja. Fokusiramo se na poštene uslove kockanja; ostalo je na advokatima i regulatorima. Nadam se da je mnogo toga očigledno.
For me, it is about it. Honestly, I'm not familiar with these chats; I'm just saying our company cannot deal with every aspect of the gambling industry. We focus on fair gambling terms; the rest is up to the lawyers and regulators. I hope that much is obvious.
Ne očekujem da ćete se time baviti – ali mislio sam da bi rejting ove kompanije trebao biti oštriji s obzirom na ovo i druge probleme sa kojima se igrači suočavaju? Imam posla sa njima sa drugima, ali bih učinio sve što mogu da osiguram da ljudi ne naprave grešku da igraju ovde.
I don't expect you to deal with it - but I would have thought the rating of this company should be harsher given this and other issues players are experiencing? I am dealing with them with others but I would do everything I can to ensure people don't make the mistake of playing here.
Ovo je još uvek ono o čemu sam govorio sve vreme. Nažalost, čini se da i dalje izbegavate da čitate vodič. 🙁
Kako pregledavamo kazina 👈👈 deo „Faktori uzeti u obzir u našim recenzijama"
Ono što nazivate rejtingom je samo jedan broj zasnovan na merljivim aspektima. Ono što su igrači doživljavali postaje merljivo samo ako se pritužba u vezi sa tim zatvori kao nerešena. Sve što je izvan ovog opsega ostavljeno je za recenzije korisnika kao korisničko iskustvo ili forum. Uvek je bilo ovako.
Ponavljam: ako neko jednostavno pogleda jedan broj i veruje da je kazino najbolja opcija, pravi grešku.
Indeks bezbednosti, kao brojčana vrednost, samo je delić bogatstva informacija dostupnih na našoj veb stranici kako bi se olakšalo donošenje odluka na osnovu informacija.
This is still what I have been talking about the whole time. Sadly, you still avoiding reading the guide, it seems. 🙁
How we review casinos 👈👈 part "Factors considered in our reviews"
What you call the rating is just a single number based on measurable aspects. What players have been experiencing becomes measurable only if the associated complaint is closed as unresolved. Anything outside this scope is left for user reviews as a user experience or forum. It has always been like this.
I'll reiterate: if someone simply looks at a single number and believes the casino is the best option, they are making a mistake.
The Safety Index, as a numerical value, is merely a fraction of the wealth of information available on our website to facilitate informed decision-making.
Još uvek nisam primio refundaciju za koju je obećano da će biti isplaćeno pre Božića prošle godine, ćaskanje ne odgovara na pitanja koja samo ostavljaju lol
Still not received my refunded wich was promised to be paid out before Christmas last year, chat doesnt answer questions they just leave lol
Još uvek nisam primio refundaciju za koju je obećano da će biti isplaćeno pre Božića prošle godine, ćaskanje ne odgovara na pitanja koja samo ostavljaju lol
Still not received my refunded wich was promised to be paid out before Christmas last year, chat doesnt answer questions they just leave lol
Njihova holding kompanija je promenila ime - sada Igloo Ventures SRL - pitam se da li ih je Casino Guru postigao na osnovu činjenice da su potpuno zatvorili svoju staru kompaniju i postavili novu sa drugačijim Uslovima i odredbama. Misle da će ih ovo spasiti od onoga što im dolazi....vare se!!
Their holding company has changed name - now Igloo Ventures SRL - wonder if Casino Guru score them on the fact that they have completely shut their old company and put a new one up with different T&Cs. They think this will save them from what's coming to them....they are mistaken!!
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
Casino.guru je nezavistan izvor informacija o online kazinima i online kazino igrama, i nije kontrolisan od strane bilo kojeg operatora igara ili bilo koje druge institucije. Sve naše recenzije i vodiči su kreirani iskreno, u skladu sa najboljim znanjem i rasuđivanjem naših članova iz ekspertskog tima; ipak ovaj sadržaj je napravljen u informativne svrhe i ne bi smeo i trebao da se tumači kao pravni savet. Bitno je da uvek ispunite sve regulatorne zahteve pre nego počnete igrati u određenom kazinu.
Proverite svoj inboks i kliknite na link koji smo Vam poslali:
youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
Proverite svoj inboks i kliknite na link koji smo Vam poslali: youremail@gmail.com
Link će isteći za 72 časa.
Proverite svoj "Spam" ili "Promotions" folder ili kliknite na dugme ispod.
Konformacioni e-mail je poslat ponovo.
