pre 2 godina
At least you still end this with a positive balance. I know it is not much but could be far worse.
Anyway, hope all possible players will read this.
Jupi Casino - opšta diskusija (strana 9)
pre 2 godina
Hej! Igrao u Jupi kazinu i prvo osvojio 10.000 eura, dobio informaciju da je moj račun verifikovan ali kada sam trebao podići 500 eura dobio sam da moram poslati drugu ličnu kartu. Već nekoliko sedmica ide naprijed-natrag s dokumentima. Pitali su kockara za pomoć oko podnošenja žalbe, ali su odbijeni jer reklamiraju Jupi kazino kao u redu kazino za igranje. Umoran i ušao i ponovo igrao tako da je moj dobitak do 25.000 eura, ali ne znam da li ću ikada izvući svoj dobitak? da li je neko primio uplatu od Jupi kazina? Zar ne bi trebalo da bude nezakonito prevariti igrače za njihov dobitak? evo informacija o dodatku koji nažalost ima nekoliko kasina: Jupi Casino je online kazino pokrenut 2021. godine koristeći 80 dobavljača softvera uključujući Net Entertainment, Microgaming i Betsoft Gaming. U vlasništvu je i kojim upravlja Famagousta BV, licencirana je i regulirana od strane Vlade Curacaoa.
Kako sajtovi za igre mogu preporučiti kazina koji prevare igrače?
Još uvijek čekam odgovor na svoj dokument i neću dobiti vremenski okvir kada dobijem odgovor, to je krajnje frustrirajuće i kako onda da dobijem 25.000 eura kada možete podići samo 500 eura i ne možete više podizati za isplata 500 eura. Šta raditi????
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Radka pre 2 godina
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Automatski prevedeno:
pre 2 godina
Could you please submit a complaint through our website? I'm not saying we'll 100% help, but we may give it a try. If it turns out that what you wrote is real, we could possibly add them to our blacklist.
Ažurirano od strane autora pre 2 godina
pre 2 godina
Hey Thank you both for you quick respons I will submit a complaint. I was really pusseled that Ask Gambler did not submit my comlplaint? there are so many sajts that has an add and recommends player to play at Jupi casino . I still haven't heard back from Jupi and they refuse to give me an timeframe on when my account is verified with ID nr 2 besides my driver license.
pre 2 godina
Hello,
we are always happy to help.
Now give our complaint team some time, please. They'll get to you soon.
pre 2 godina
Nevjerovatno da kazino koji ste tako loše ocijenili dobiva samo najbolje ocjene od Askgamblera. Ili su svi lažni ili ne razumijem zašto postoje tako različite presude. Na primjer, zašto na Askgambleru nema ocjene od Dandosch-a? Tražio sam, ali je naveden samo njegov neriješeni slučaj. Tako će više naići na ovaj kazino i kao i ja imati osjećaj da je s njima sve u redu. Tek sada, kada sam shvatio koliko je provjera spora, naćulio sam uši i odmah pročitao samo loše stvari ovdje i praktički otpisao svoj novac. Jedina dobra stvar je što definitivno više neću igrati i spremam se na činjenicu da će možda proći dosta vremena prije nego što ponovo vidim svoj novac.
Automatski prevedeno:
pre 2 godina
Hello,
there is a pretty simple explanation. We've developed quite a complex process how to evaluate any casino. We also keep an eye on complaints so anytime a casino does something unfair, we react and its reputation may be affected.
Just read the section "Reputation explained" and check the complaints.
Cashmo99
pre 2 godina
Oh, I'm sorry to read this...
Their reputation is 0,8 out of 10 points, so it is most likely as you said 😔.
Furthermore, we have information that:
This casino has an unfair rule, which restricts how much players can win based on their total deposited amount (even when playing without a bonus). If you only deposit a small amount, your potential winnings will be restricted.
I'm just wondering now, how much have you deposited there to be able to place the withdrawal of 40k in total?
pre 2 godina
Tell me the name of gambling tô send reclamation please. They allways asking me New documents
pre 2 godina
Hello there,
it seems you have a problem with the verification process. I ask you to try to provide any documents they're asking you for. It is the easiest way.
Is there any particular document you can't provide, I wonder?
I'm not sure to what gambling you're referring to though. If it's a license provider, you should find this information on the casino's website:
and here:
You can also submit a complaint via Casino Guru Resolution Center:
https://casino.guru/complaints/create
pre 2 godina
Možete li mi dati e-mail da zatražim povlačenje novca iz ovog kazina? Čak i regulator?
Automatski prevedeno:
pre 2 godina
Hello,
I'm sorry your issue persists.
Please check those screenshots for both contacts
Antillephone contact:
casino support email - already posted:
Frankly, Antillephone is not the best authority when it comes to helping players.
pre 2 godina
Anyone wishing to join. Please just don't. As someone said they are criminals. They don't pay out. It's headache after headache with kyc you never meet their reams that's because they don't want you to. Your withdrawal will stay pending and pending and eventually you'll probably be tempted to use it and yes lose it. So the more people who post things like this the more people who know to look else where. I mean why deposit your hard earned money and never ever see your winnings. It's actually theft. You learn the hard way. They have no intentions of paying out anything so please look else where, do your homework cos these are the lowest of lowest. No one gives a dam about their clients
Ažurirano od strane autora pre 2 godina
pre 2 godina
Hello,
this Bank Statement is a standard part of the KYC process, so I would not take it as proof that this casino is a scam. I think several other aspects are saying that this casino is not a good one:
Sadly, you have not checked our website before starting playing there. 🙁
pre 2 godina
Shocking website. They have glitches in their technology where the screen will go blank and you can't watch your bet you placed run but the money still gets taken a d nw they have just closed me out if my account whilst I was watching a race
pre 2 godina
Hello,
Do you know why your account has been closed, please? I would say that it was probably due to the account verification, some casinos do that.
If you try to access your account can you see any warnings or information?
pre 2 godina
I'm done with them. I sent them my passport, bank statement, photos of debit card I was using and they requested a screenshot of a transaction of a deposit I made. They're a nightmare. Criminals at best
pre 2 godina
Hello,
I know that this casino has a terrible reputation, but kindly note that the casino must be 100% sure that it was you, who made the deposit, played, and won. Sadly, the casino can't afford the luxury of meeting you "face to face" for verification, so it works like this.
On the other hand, it would be only better if you find yourself a decent casino instead.
Need a tip? Just check the list of the recommended casinos.
pre 2 godina
I have no problems with any establishment carrying out checks etc. I understand the need to be sure. But the point here is they take your deposits and they don't mind who you are, I mean you could be a minor or been previously self excluded. My point is the issues they start to have is when you win and want to withdraw. That's when all the unnecessary stuff goes on. I know companies who let you upload stuff , and it's verified there and then and I also know companies who withdraw instantly within 10 mins of being verified.
But yes your 💯 percent right they are the bottom rung of the ladder and how they have any customers is beyond me. I would imagine its only a matter of time b4 they go out of business. But I do see what your saying. Cheers have a good day
