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Mad Money Casino - opšta diskusija (strana 4)

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mrcsoki
pre 1 godinu

Hello again,


I don't have this problem, the agent always shows up after couple seconds.

mrmileena
pre 1 godinu

Can you try it now? 2 days and i still cannot get them 🙁

mrcsoki
pre 1 godinu

You are right, I receive the same message... Weird... Until now there was always someone. For how long do you have this problem? Because yesterday I was able to connect with an agent.

mrmileena
pre 1 godinu

If i count well, its about 15-16 hours. I tried first at yesterday 23:00PM CET.

mrcsoki
pre 1 godinu

This casino has too many problems to fix if you want my opinion. I will submit a complaint today because it has been 4 weeks i am waiiting on my withdrawal to be paid out.

pre 1 godinu

Live Chat now its working 🙂

mrmileena
pre 1 godinu

Hello mrmileena, as I see it, is a long process and many days have already passed. I agree with you and can see that you have submitted a complaint, what is reasonable. I keep my fingers crossed and please note that our colleagues from complaint team are a little busy these days and the weekend is just starting, therefore thank you in advance for your understanding.

Magda
pre 1 godinu

Hello Magda,


It's alright I can wait, I'm a very patient person, as you can see with this casino lol

mrmileena
pre 1 godinu

You wait for bank transfer or e-wallet?

mrcsoki
pre 1 godinu

I wait through bank but I have also been telling them for 2 weeks that they can pay on skrill or neteller but until now, nothing has been done. The complaint is in process... If you have won, I don't want to be negative but you will wait long until you get your money, I have been waiting for a month.

pre 1 godinu

Live Chat now its working 🙂

pre 1 godinu

Hello there,

how is it going for you, I wonder.

It's great that the chat is running again, but I'd like to know whether the agent helped you out. 🙂

Just let me know, please.

pre 1 godinu

Hello,


Yeah everything is fine, i just made a withdrawal now. 🙂 Waiting for it to receive.

mrcsoki
pre 1 godinu

I hope you are a very patient person lol

mrcsoki
pre 1 godinu

So, we will wait for your confirmation that the winnings have arrived then 🤞😉

pre 1 godinu

2 days and still in progress, made it via Skrill 😀

mrcsoki
pre 1 godinu

It's awesome that you're still smiling! 🙂

pre 1 godinu

Still waiting for the withdrawal since nov. 28 🙁

mrcsoki
pre 1 godinu

I have been paid last week I think after more than a month. I had to submit a complaint to be finally paid.


From this moment, I am not playing on the casino anymore, I don't want to wait for a month. I found myself another one which paid by bank in the next hours.

mrcsoki
pre 1 godinu

Hi and thank you for your update, don't forget to let us know if nothing happens till next monday. And in positive case as well. I hope it will be asap. 🤞

mrcsoki
pre 1 godinu

I am waiting since 14.11. I don't want to discourage you but probably you will wait longer than 20 days.

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