ForumKazinaMalina Casino - opšta diskusija

Malina Casino - opšta diskusija

pre 2 godina od anapaul5023
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4017 pregleda 74 odgovora |
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pre 2 godina
Ako želite da diskutujete bilo šta vezano za Malina Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
pre 1 godinu

Deponovao sam minimalac za bonus dobrodošlice, dobio sam 100% + 20 RG od ukupno 180 RG, a oni mi uskraćuju mojih 180 RG, iz administrativnih razloga, pošto mi 3 sajta istog menadžmenta odbijaju bonus, uplatio sam za prvi put i ne primite bonus!

Automatski prevedeno:
leandrog532
pre 1 godinu

Hi, are you aware of any reason why you would be denied access to bonuses throughout the group ?

Ažurirano od strane autora pre 1 godinu
Jaro
pre 1 godinu

negativan, ništa obavešten, čak ni ne kažu zašto, bio je jedan od sajtova koji je čak onemogućio i čet da mi ne odgovori, možda zato što sam profitabilan a nažalost oni samo žele da pobede, i da nam uzmu pare !

Automatski prevedeno:
leandrog532
pre 1 godinu

Hmm, are you really that successful with bonuses ? Well, congratulations. 

But I find it strange that even though the casinos have the same management, neither of them gives the exact reason. I'd say it's probably time to switch to another casino or group if you feel they have something against you and it's gratuitous. 

What do you think?

Jaro
pre 1 godinu

Vidite, imao sam dobitke na nekim od njihovih sajtova, čak sam osvojio 2500 BRL i nisu mi platili, tvrdili su da sam iskoristio svoj bonus saldo i platili su mi samo 600 BRL. blokiraju me možda zbog profitabilnosti

Automatski prevedeno:
leandrog532
pre 1 godinu

And did you accumulate the winnings by playing with bonus money?

I mean - are you convinced their approach was not fair - How about submitting a complaint regarding the matter?

If you are correct, we'll do our best to help you.

How does that sound to you?

pre 1 godinu

Da, otvoriću žalbu


Automatski prevedeno:
leandrog532
pre 1 godinu

In this case, I wish you a fair resolution. 🤞🤞🤞

pre 4 meseci

Zdravo, čekam isplatu od malinacasina već 5 dana. Ignorišu sve. Prema podršci, ne moram ni da se verifikujem jer je moj dobitak od 500 evra očigledno prenizak. Možete li mi pomoći da dobijem svoj novac?

Automatski prevedeno:
Kingeckrim
pre 4 meseci

Hey, I'd say stay patient. 5 days isn't very long and I can see the casino communicating with you when you say they told you that you don't have to verify. 

We give casinos 14 days to send money to players, so keep checking back to see where you stand and if nothing happens, feel free to get in touch and we'll try to help.

For now, keep a cool head and wait and see how it goes. 

Kingeckrim
pre 3 meseci

Zdravo, osećam se isto. Jeste li već primili svoj novac?

Automatski prevedeno:
Tomi50
pre 3 meseci

Hej, da, zapravo sam dobio svoj novac. Relativno govoreći, samo su trajale godine. Mislim 5-8 dana. Ali novac je stigao.

Automatski prevedeno:
Kingeckrim
pre 3 meseci

That is nice to hear.

Did you have to go through the verification process at the end?

Which payment method did you use at this casino, if you don't mind me asking?🤔

pre 2 meseci

Zdravo svima, imam problema sa isplatom u MalinaCasinu. Stalno otkazuju transfer koji tražim i ne znam šta drugo da radim. Rečeno mi je da opcija MasterCard povlačenja nije dostupna. Najviše me nervira što je opcija MasterCard deblokirana i ne mogu da je koristim. Osećam se kao da kazino pokušava da me prevari ili odloži plaćanja.

Ažurirano od strane autora pre 2 meseci
Automatski prevedeno:
pedropacheco
pre 2 meseci

Hello!

You have already submitted a complaint too. That's a dedication. Would you mind sharing a bit more regarding the paymet and the issue in more detailed way. For instance:

Is this your first withdrawal from this casino?

How long have you been struggling to get paid?

Are you by any means in touch with the casino support?

Feel free to add whatever you may to this subject; our main goal is to understand it the best we can.


Radka
pre 2 meseci

Već nekoliko dana se mučim sa povlačenjem i ovo mi je prvo povlačenje i već sam kontaktirao korisničku podršku i rekli su mi da plaćanje Mastercard karticom nije dostupno. Da pokušam na drugi način i to sam uradio. Ali ovo je greška kazina, a ne moja, tako da moje povlačenje uvek kasni. Želim samo ono što mi pripada. Zbog toga mislim da ne žele da izvrše transfer. Rečeno mi je da je moja banka odbila plaćanje od Malinacasina. Pozvao sam svoju banku i rečeno mi je da nisu primili novac i da transfer nikada nije izvršen. U razgovoru za korisničku podršku svi kažu nekoliko različitih stvari. Jedan kaže da MasterCard nije dostupan, ali postoji opcija da se koristi, drugi kaže da je moja banka odbila plaćanje i ja verujem da je to moja banka 100%. Već sam postavio žalbu Malina kazinu ovde na stranici za žalbe

Ažurirano od strane autora pre 2 meseci
Automatski prevedeno:
pedropacheco
pre 2 meseci

May I ask if Mastercard is stated as an available option for withdrawals at the casinos site, please? If yes, then I don't see where the problem is. 🤷‍♀️ And which other option did you choose now to withdraw?

Also, I saw in your complaint that Nick asked some additional questions, and it is for the best to answer all of those in detail so he can investigate and get the resolution of your case to the end as soon as possible.

When exactly did you request your withdrawal, and since when has your account been verified, if I may also ask?

pre 2 meseci

Osvojio sam €1500 (bez korišćenja bonusa), nakon što sam razvrstao iznos u 3 isplate od po 500 € od 2. septembra do danas nisam imao novac, ni imejl, čak ni promenu u svom zahtevu. Sajt me ne pita i čak mi ne daje mogućnost da verifikujem nalog. Nakon slanja nekoliko mejlova situacija je i dalje u zastoju i prošlo je 7 dana!

Automatski prevedeno:
claudialave9687
pre 2 meseci

It is not nice if the casino doesn't communicate with its players at all, and I am sorry for this.

We usually give casinos 14 full days to proceed with the payment before our complaint team can intervene, so if there is no change in your case, please let us know and we will assist you.

Is this your first withdrawal attempt at this casino? Is that right?

Please be patient and try to check the spam folder in your email, as sometimes these kinds of emails can finish there as well.

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