Malina Casino - opšta diskusija (strana 2)

The first two transfers have arrived, but since I have to withdraw a large amount and can't withdraw more than €500 at a time, I see it as really taking a long time.

I primi due bonifici sono arrivati, solo che dovendo prelevare una cifra alta e non potendo prelevare più di 500€ alla volta la vedo davvero lunghissima

I'm glad that you have received those first two withdrawals.

We'll wait for another update from you regarding the rest. Please let us know.🙏

Sorry, did the 2 transfers arrive on the same day? I've been waiting since the 21st, 3 withdrawals of €500 each and I still haven't received anything, I'm desperate, it's always the same, they tell you that it's almost time to be completed and they told me that I would be paid the 3 withdrawals at the same time and today they told me that it won't be like that, they only deceive customers...

Perdona las 2 transferencias te llegaron el mismo dia? Yo es que llevo esperando desde el dia 21, 3 retiros de 500€ cada uno y aun no me ha llegado nada estoy desesperado siempre lo mismo te dicen que ya falta poco para ser completado y me dijeron que se me pagaria los 3 retiros a la vez y hoy me han dicho que no sera asi, solo engañan a los clientes…

No the withdrawals do not arrive the same day, and they take a really long time to arrive. I also have 3 more pending from the 22nd.

No i prelievi non arrivano lo stesso giorno, e ci mettono davvero tanto ad arrivare. Anche io ne ho altri 3 in sospeso dal 22.

So you are waiting for those 3 withdrawals now, but is there any information in your account if they've been approved?🤔

Also, is your account fully verified at this casino, and have you ever had any successful withdrawals there before?

I looked into your complaint where our team still needs to wait until they can intervene, so unfortunately there is nothing much we can do right now. I just hope that you will be able to receive your money soon.

Surely let us know, please, if there is anything new regarding your case.

There is no information yet, it does not say that they are approved, I have already made a successful withdrawal and it took quite a while too, they have not asked me to verify my account.

No hay ninguna informacion aun no pone que estan aprobados, si que he realizado un retiro ya con exito y tardo bastante tambien, no me han pedido verificar cuenta

I have already received two transfers, I need another one of €500 which I suppose will take a while but oh well, we have something now.

Ya me han llegado dos tranferencias falta otra de 500€ que supongo que tardara bastante pero bueno ya tenemos algo

Alright. So, let's wait a bit for the last one to come. Hopefully it won't take long.

Please come back any time and inform us about the situation.

I have requested a withdrawal of €300 since September 25 and they have not processed it either.

I don't have any outstanding bonuses or anything to fulfill.

In addition, they do not ask me for any documents to verify my account. Every day I write to them via chat and I want to send them my documentation but they tell me that it is not necessary.

I think they are going to keep my money, I have €200 in the Malina Casino account still without withdrawing it yet...and I don't trust them.

He solicitado desde el día 25 septiembre una retirada de 300€ y tampoco la han realizado.

No tengo ningún bono pendiente ni nada que cumplir.

Además no me solicitan ningún documento para verificar mi cuenta, cada día les escribo por chat y les quiero enviar mi documentación pero me dicen que no es necesario.

Creo que se van a quedar con mi dinero, tengo 200€ en la cuenta de malina casino todavía sin retirar aún...y no me dan confianza

I have requested a withdrawal on September 25th...

Have they arrived to you? How many days did it take?

Have you been limited on amounts for sports betting?

Yo he pedido un retiro el día 25 septiembre...

A ti te han llegado? Cuantos días han tardado?

Te han limitado las cantidades en apuestas deportivas?

Hi there.

I imagine this must be hard for you. But perhaps your account really doesn't need to verified so I would stop offering the documents unless the casino representative ask for them directly.

Even though I can't come up with a positive reason that would explain the current state of things, the way I see it, you still have to wait for some resume. Has anyone from the casino asked you any questions regarding your bets, casino games you played, or anything that may help us understand the nature of this issue?

What surprises me the most is that they limit my sports bets to just €1!!!.

Lo que más me sorprende es que me limiten las apuestas deportivas a solo 1€!!!.

I would be quite surpriced too, I reckon.

To be honest, I was actively betting on sports about 18 years ago, so I imagine today's practices and agent tools have developed over time. More importantly, I see this situation very similar to the casino feature.

If I'm not mistaken, the common logic says that from the bettor's perspective, lowering the maximum bet directly lowers the chances to win big with using your own real money. Who would invest real money under such odds?

From the bookmarker's prospective: what are they going to gain from this anyway? If they, for some reason, do not want this bettor to keep betting on their side, it would be better to explain that and close the bettor's account.

Do you have a different opinion?

May I ask what was the reason for canceling them, though?🤔

I am asking because we usually give casinos 14 full days to proceed with the withdrawal, so our complaint team won't be able to intervene yet.

Have you had any withdrawals in the past that were successful, though?

So that is great news.

Could you inform us whenever you receive the money, so we know that everything went well, please?🙏

We'll wait for your reply.

I am glad you have informed us about this, thank you.

So, will you continue playing there now, or you better move somewhere else?🤔