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NaslovnaForumKazinaMonsterWin Casino - opšta diskusija

MonsterWin Casino - opšta diskusija (strana 3)

16.169 pregleda 162 odgovora |
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pre 8 meseci
norsus

Svakog dana izmišljaju različite razloge, rekli su nekoliko dana ranije da bi trebalo da dobijem novac danas ili sutra, ovo govore od prošle nedelje. Kažu da šalju podsetnike finansijskom odeljenju i da sam im visok prioritet. Samo mnogo različitih odgovora za koje sumnjam da su automatski odgovori. Verovatno ne rade ništa da obrade moju isplatu. Možda i drugi doživljavaju potpuno istu stvar? Bilo bi mi drago da čujem ako i drugi imaju isti problem. Zadržavanje isplata ne izgleda baš dobro za kazino.

Automatski prevedeno:
Romi
pre 8 meseci
norsus

Svaki put dobijam mnogo različitih odgovora. Od prošle nedelje govore da bi trebalo da dobijem isplatu do danas ili sutra, što nije istina: Kažu da su podsetili finansije i da sam im visok prioritet. Deluje kao gomila automatskih odgovora, samo laži. Mislim da namerno zadržavaju isplate, što je potpuno neprihvatljivo od kazina. Neverovatno besmisleno. Možda i drugi imaju iste probleme? Nove laži svakog dana? Slobodno me kontaktirajte ako postoje drugi igrači sa istim iskustvom. Ažuriraću žalbu čim bude nešto novo u vezi sa mojom isplatom.

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J1990
pre 8 meseci
usrs

Hello, if I may, I agree with your optics and I also think the complaint should shed some light on this situation.

Based on what I have learned so far, casinos generally do not share internal issues with players; however, the impact of this secrecy on their customers can sometimes be more damaging than being at least partially honest. As you pointed out, receiving inconsistent time frames is never a positive experience. I believe the casino is willing to pay, but I'm convinced this approach is not beneficial for players.


Regarding the other players, I spot similar things in the user reviews.


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Radka
pre 8 meseci
norsus

Hvala vam na razumevanju. Promenili su izgovor koji koriste. Sve, od problema sa dobavljačem plaćanja, preko velikog pritiska sa finansijama, do tehničkih problema. Takođe kažu da ćete dobiti isplatu što je pre moguće, to govore od prošle nedelje. Ali šta je što je pre moguće? Neki kažu to, dok drugi kažu verovatno u toku dana ili sutra. Jedan kaže da finansije posebno rade na mom slučaju, ali neće da odgovori da li sada rade na tome. Tražio sam konkretne odgovore, a ne samo glupe odgovore, a onda su jednostavno prekinuli moj razgovor, što smatram i nepristojnim i neprofesionalnim.

Automatski prevedeno:
J1990
pre 8 meseci
usrs

Thank you for your patience! I'd say it appears they are not that far from sharing the real deal with you. Makes sense that when the casino has trouble with the payment provider, its ability to pay out winnings is limited. Still, I get that pushing the estimated date far too often is not very convincing. 🙁

I understand that you demand concrete answers, but I also understand that the usual chat operator is unable to provide anything specific. When they reach their limit, they end the chat. Regrettably, this is a common occurrence.

J1990
pre 7 meseci
usrs

Have you received your money, j1990? I have a withdrawal pending for 2 weeks already

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zikomat
pre 7 meseci
usrs

Hello, according to the complaint that was filed so yes the player got the money in the end. 

However, did the casino tell you why it is taking so long? Are you verified with the casino? Is this your first withdrawal here? 

Haven't you thought about opening a complaint if you still don't have the money?

pre 7 meseci
dersus

Ovaj kazino je apsolutno najgori; čekam isplatu već 11 dana. U ćaskanju ili putem imejla, uvek dobijam iste standardne odgovore: da će biti prosleđeno finansijskom odeljenju sa visokim prioritetom, itd., itd. Podneta je žalba. Užasno mesto.

Automatski prevedeno:
Ulli888
pre 7 meseci
usrs

Hello, if the casino keeps repeating the same thing or doesn't let you know why that is, then that's pretty sad. 

In any case, since you've already filed a complaint, I believe the casino will be contacted soon, but we give them 14 days to resolve this process, so we'll probably have to wait a little longer. 

Is this your first withdrawal here? Were you verified or was it not necessary?

Jaro
pre 7 meseci
dersus

file


Da, prva isplata, mora se sačekati još 3 dana dok se Casino Guru ne umeša.

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Automatski prevedeno:
Ulli888
pre 7 meseci
usrs

Okay, let's wait and see. If nothing happens, we'll get involved, and later, when we have all the information, we'll contact the casino.

If you have any updates, feel free to let us know.

Jaro
pre 7 meseci
dersus

Iskreno, danas je 12. dan i smatram da je to sramota...

Automatski prevedeno:
Ulli888
pre 7 meseci
usrs

I know that such things can annoy players, and I myself would not want to find myself in such a situation, but delays or various other causes can occur, and this is quite common in casinos. 

When a player finds themselves in such a situation, I don't want to repeat myself, but their greatest weapon is probably patience, even though I know that in some cases I would lose it too. 

I can't say more at the moment, and that's just the way it is.🙁

pre 6 meseci
usrs

Hello i have won 7000 euro at this casinos slots and i made 3 withdrawals of 480 euro 17 days ago! and still i haven't received any of them is there anything you can do to help me? filefile

kaelos
pre 6 meseci
usrs

Hi, I'm sorry you haven't received your money yet. Did the casino tell you why it hasn't happened yet? 17 days is quite a long time, if I'm not mistaken. Did you play with a bonus? 

From what I've seen, you have a complaint filed with us, and our team will try to help you. I believe it won't take long and we will contact the casino.

However, you will have to be patient a little longer.

pre 6 meseci
usrs

Hello no they don't tell me the reason,they always tell me that my money is safe and that i receive it soon but they tell me this the last 2 weeks and nothing happens until now..

Yes I have play with bonus


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kaelos je izbrisao post
kaelos
pre 6 meseci
usrs

Did you fulfill all the requirements for the bonus? Was there a maximum cashout? Maybe the casino still checks gameplay when you win a lot of money, but that's just my guess.

Anyway, as I said, our team will try to find out more, and I hope we'll soon find out what's going on or you'll get your money.

Jaro
pre 6 meseci
usrs

I just won $8000 and withdrawing the max amount as I can daily, nothing has been approved yet nor have to provide documentation as they said. By all these reviews and comments I’m seeing about this casino there’s a lot of drama and waiting, I want my winnings in my account asap without dramas and if I do have dramas who do I contact to help me if they don’t want to pay me or delay or whatever. I have photos of my winnings and screenshots of what they have emailed me and told me but it’s the same repetitive stuff it’s like there not reading what I’m saying and there repeating themselves like it’s a script. If I need help who do talk to and how will they help me get my winnings if there’s any dramas?

Jjman
pre 6 meseci
usrs

1. Cancel your withdrawal request.

2. Request a new withdrawal amount 90% of your winnings.

3. Open a chat with a support team member, tell them you're withdrawing 90% of your winnings and you're leaving 10% in your account and they can have the 10% as an early Christmas bonus for all the hard work they do.


"Bada bing, bada boom"


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