pre 2 godina
I koliko im obično treba?
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Paston Casino - opšta diskusija (strana 2)
pre 2 godina
Koliko dugo treba da verifikujete moj nalog i da mi date povlačenje?
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pre 2 godina
Hello,
we are not the casino, I'm sorry I can't answer this question. Please log in to your casino profile and ask the support about that.
Generally speaking, it may take a few days based on the casino curent occupation.
Edited
pre 2 godina
Znam da nisi kazino hvala
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pre 2 godina
Then let us know how is your withdrawal faring, please. 🤞
pre 2 godina
Još mi ne kažu da pregledaju i nemaju rok da mi kažu
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pre 2 godina
U odgovoru na vaš upit, obaveštavamo vas da ne postoji predviđeni rok za završetak studije koju je sprovelo Odeljenje za rizike, tako da dok se istraga ne završi, vaš nalog će ostati suspendovan.
Kada se studija završi, obavestićemo vas o tome putem e-pošte.
Pored toga, u vezi sa povlačenjem koje ste nam saopštili, obaveštavamo vas da je u mejlu koji vam je poslat naznačeno da je povlačenje odbijeno. Nemamo više informacija o tome.
S poštovanjem,
Korisnički servis
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pre 2 godina
Hello,
don't want to scare you, still, it makes sense that the security check is not clearly explained to the player, because it could spoil the check itself. Sometimes it takes even a few months but that's just general information, take it as a note. Reasons for such additional account review may quite vary, but I'd say that there may be some similarities with a group of players, the same patterns, or anything that needs to be investigated.
I perfectly understand that it is quite an unbelievable situation for a casual player, try to be patient, please. The complaint team will do its best to support you.
pre 2 godina
Sačekaću ali nemam šta da krijem
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1
pre 2 godina
Sada kada mi Daniel Un nije platio, i njega vidite normalnog
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pre 2 godina
Can you kindly explain a bit further, please? I have no clue what you wished to express. 🤔
pre 2 godina
Da je Danijel video mejlove normalno i ja mu kažem da li sada vidi normalno
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pre 2 godina
I think got it now - thank you.
Yes, even a kind of additional check is quite normal. It may be triggered automatically by the casino's system. It's important to say that in order to get the winnings, this check or KYC must be done first. As far as I can tell, this is still the case at the moment.
pre 2 godina
Ovo više nije normalno
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pre 2 godina
As you know, Tomas asked the casino to step into the complaint and update us. 2 Days left for them to explain.🤞
pre 2 godina
Ali oni će vam reći???
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pre 2 godina
We have to wait for that to be found out, I'm afraid.
Edited
pre 1 godinu
Uplatio sam 20 evra u Lucki Dreams 1. marta 2024. putem trenutnog transfera. Novac mi je naplaćen i kazino ga je odbio. Samo do danas
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pre 1 godinu
Hey there!
In your complaint, I found this part, "The money was debited from my account and has not been refunded until today, 19.03.2024."
Normally, I would take that as a problem-solved sort of update, but I prefer to ask you whether I'm right.
One way or another, the complaint itself could use an update, kindly do so right here 👈.
Don't hesitate to correct me regarding the misplaced deposit.
pre 2 meseci
Zdravo, otišao sam da podignem novac koji sam osvojio u kladionici Paston, a oni to poriču jer piše da ga istražuje tim za rizik. Poslali su mi mejl sa vezom da uradim životni test i poslao sam im svoju ličnu kartu, a tražili su i snimak ekrana za PaiPal. Sve ovo šaljem na mejl koji mi daju. Dani prolaze, a oni ne odgovaraju. Korisnički servis zovem telefonom i znaju samo da mi kažu da odeljenje ima mnogo posla. Ovako sam od kraja decembra i iznos je 6.000€. Igram na toj stranici od 2021. Napravio sam isplate preko PaiPal-a i odjednom mi blokiraju dugme za povlačenje.
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