Yes, sometimes it can happen that the casino doesn't notice a connection. When you win a big amount of money, they look more in depth and check different things, so maybe they found out after that time and the system threw a flag.
I'm not sure how legal action will help you, but if you do manage to resolve something, definitely let me know.
I'll keep my fingers crossed for you.🤞
dobar dan,
Možda mi neko može pomoći.
Danima pokušavam da dobijem isplatu od €2500 od Platincasina.
Nažalost, uplata se uvek odbija i ne znam šta dalje.
Može li neko da mi pomogne sa najboljim načinom da nastavim?
Hvala unapred!
Greetings, how long have you been waiting for your money? Didn't the casino even tell you the reason why the withdrawal was rejected? That's probably the most important thing in this situation. Did you play with any bonus or did you not go through verification?
Let me know please.
Malo ažuriranje.
Račun je sada verifikovan.
Međutim, povlačenje nije prihvaćeno jer povlačenje nije zatraženo koristeći isti metod depozita.
Obavestio sam podršku za ćaskanje uživo da nemam opciju povlačenja vize.
Obavešten sam da treba ponovo da se prijavim za Pai via Bank i podrška je izvršila unos (informacije za odeljenje plaćanja)
Obavestiću vas čim novac stigne.
This is positive news and I am glad that you were able to come to an agreement. I believe that now it will be a matter of time before the money comes to you.
I will be here when something changes.😉
I really hope that our complaint team will be able to look at this whole situation and hopefully find out more information from the casino.
Does it mean, though, that you have never requested any chargebacks? Right?
Ok, I get it.
Now we'll need to wait and see how your complaint will unfold and what our team will be able to achieve.
I hope for the best result for you, of course. 🙏
Besplatni profesionalni edukativni kursevi za zaposlene u online kazinima usmereni na najbolje prakse u industriji, poboljšanje iskustva igrača i pošten pristup kockanju.
Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
