pre 1 godinu
Apparently the casino will need some time to check your documents, so we'll see what they come up with. Let's try to be patient and hopefully they will verify you soon.
If anything changes, we're here. 🙂
OdgovoriCitiraj1
Playzilla Casino - opšta diskusija (strana 6)
pre 1 godinu
Još uvek čekam da verifikuju i odbiju moje datoteke čak i ako su tačne
Automatski prevedeno:
pre 1 godinu
Did the casino also tell you what the problem is with your documents when it rejects them ? It's an important process, so it's always necessary to have all the information the casino requires, in the right format, etc. So did you ask them ?
pre 1 godinu
Da, poslao sam i mejl i daću vam ga bez brojeva
Dobro jutro, ponovo ću pojasniti, tražite spisak kretanja od 3 karte.
kartica ima svoj pdf i predstavlja postepai prepaid karticu. i .imaju isti spisak kretanja ne grešim u slanju dokumenata koji su čitljivi, priložiću ih ponovo, ne čitaš iznos jer dolaze sa vize koja generiše pripejd kartice, prva PDF iz banke vam daje rad sa karticama. Drugi pdf je lista . Podaci su čitljivi, napravio sam samo 3 depozita i ne znam više šta da radim, možete li intervenisati??
Automatski prevedeno:
pre 1 godinu
If you can't verify with the casino and you can't come to anything reasonable, then I would recommend filing a complaint. However, I should point out that we give casinos 14 days to resolve such a process and only after that will our team intervene.
So if you are interested, you can file a complaint here on this link.
I'll also add a guide if you don't know what to expect from this situation and you can read what to expect. You can find it here.
I hope you will be able to verify and everything will be fine. 👍
pre 1 godinu
Kazino nastavlja da daje nebitne odgovore
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Ne mogu da otvorim vezu
Automatski prevedeno:
pre 1 godinu
@jero Ne mogu da otvorim vezu za žalbu
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pre 1 godinu
Na sajtovima kao što je sisal, povlačenje stiže za pola sata, POLA SATA.
DRŽIMO SE DALjE OD OVIH SAJTOVA ZA PREVARE
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OdgovoriCitiraj2
Peira10
pre 1 godinu
Odobreli su mi sve osim spiska kretanja i stalno šaljem nazad preko pdf-a ali mi se desilo i sa cazimbo chd-om pa je platio posle nedelja
Automatski prevedeno:
pre 1 godinu
Okay I'll try to send it to you again and I hope it will be okay: https://casinoguru-it.com/reclami/tutti
If you have a problem, be sure to let me know and we'll try to solve it.
pre 1 godinu
According to the complaint I went through, the biggest problem was that you didn't deposit from your payment method but from your friend's, which is a violation of the rules in almost every casino and often results in forfeiture of all winnings. It's sad, but I would say it's common in casinos, so I would definitely be careful with this kind of thing. You have to keep everything in your name to prevent such unpleasantness from happening and I hope you are doing well elsewhere. 🙂
pre 1 godinu
Da, naravno da je na moje ime
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pre 1 godinu
Možete kopirati vezu da biste uložili žalbu
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No
pre 1 godinu
Hello.
Is this supposed to mean "no" to both of Jaro's questions? 🙂
Well, if you need anything, just say that. For now, I presume I won't be of much use to you. 🤷♀️
OdgovoriCitiraj1
pre 1 godinu
Izvini, mislim da još uvek nisu prihvatili dokumente koji su ispravni i čitljivi i da ne, ne mogu da otvorim link za reklamaciju, pokušao sam i sa drugog uređaja, da li možete da kopirate link u celini i pomognete ja??
Automatski prevedeno:
pre 1 godinu
Oh, I see.
Let's start with the link: Try to submit the complaint per this link 👈
If you encounter any issues, please capture a screenshot also showing the page domain, eg.: https://casinoguru-it.com/reclami/tutti
By the way, you should also be able to start the complaint feature by accessing the complaint tab located in the main front panel.
However, it looks a bit different while using a smartphone.
I'll wait for your response, don't worry.
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