Da, to definitivno izgleda kao da kazino ima nekih problema. Samo se nadam da je to samo nešto privremeno, kao što je mnogo zahteva za povlačenje odjednom, i ništa više. Možda se ponekad desi, jer sada mnogi zaposleni su na odmorima, znate.
U svakom slučaju, video sam da je sporni iznos u vašoj žalbi drugačiji, pa da li je možda došlo do neke greške prilikom podnošenja?
Samo da bismo bili sigurni da imamo tačne informacije, zapravo.
Nadam se da će naš tim za žalbe uspešno otkriti šta se tačno dešava i da će vam dobici sigurno uskoro biti isplaćeni. Samo vas molim da budete strpljivi. 🙏
Yeah, so that definitely looks like the casino has some issues. I just hope that it is just something temporary, like a lot of withdrawal requests at once, and nothing more. Might happen sometimes, as now many employees are on holidays, you know.
Anyway, I saw that the disputed amount in your complaint is different, though, so was it some mistake that you've done when submitting it, perhaps?
Just to make sure we have the right information there, actually.
I hope that our complaint team will be successful in finding out what exactly is going on and your winnings will be paid out soon, for sure. Just, please, stay patient. 🙏
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