Žao mi je, ali ne razumem šta nije u redu, pa ću postavljati pitanja na osnovu moje najbolje pretpostavke:
Vaš nalog još uvek nije u potpunosti verifikovan, jer selfi nije odobren, zar ne? Ovo može biti razlog za otkazivanje vašeg povlačenja.
Pokušajte da prikažete selfi tačno onako kako vam je savetovano.
Neka kazina obrađuju mala povlačenja bez potpune verifikacije, ili je nalog vašeg prijatelja već verifikovan - ne znam.
Što se tiče pravila ili aplikacije, nažalost, izgubio sam se u prevodu. 🙁
Javite mi kako ide verifikacija.
I'm sorry but I don comprehend what is wrong, so I will ask questions based on my best guess:
Your account has not been fully verified yet, because the selfie was not approved, right? This may be the reason for canceling your withdrawal.
Try to provide the selfie exactly the way you were advised, please.
Some casinos process small withdrawals without full verification, or your friend's account was already verified - I do not know.
Regarding the rules or app, sadly, I'm lost in the translation. 🙁
Let me know how the verification goes.
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