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RocknReels Casino - opšta diskusija (strana 8)

pre 8 meseci od Prowling1
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31.637 pregleda 269 odgovora |
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1...7 8 9...14
pre 7 meseci

I received last payment on the week before the 11/04

pre 7 meseci

I’ve been trying to submit the complaint but the bar that says "submit complaint" won’t work when I go to submit everything

pre 7 meseci

Could you please try to open a complaint from another device, clear cookies, or try another browser? If that doesn't work either way, we'll try to find out where the problem is. 

pre 7 meseci

Yeah I’ve been waiting since the 19/3 and they said it would be finally transferred and received within this week but it’s 4:30pm on Friday so I’ve lost hope now

pre 7 meseci

Hi, in your situation I would also recommend filing a complaint. Our team would try to help in some way, although it is not a guarantee that you will get money, but you don't have to invest anything except your time. 

It would definitely be a good step because if the casino doesn't try to resolve the whole case, it will affect the safety index and so at least a small satisfaction would be that other players would run into it in the future. 

I see that they basically say the same thing to every player, which is that the money will come by the end of the week, but still nothing happens. 

So what do you think, are you going to go for it ? 

If yes, here is the link where you can submit complaint.

Good luck ☘️

Jaro
pre 7 meseci

I’ve been trying to , get to the submit reply and it doesn’t submit

MM24
pre 7 meseci

They asked and I gave hoping it would mean payment but all the time knowing they didn't need them as according to them had already processed payment once it was just another stall tactic

pre 7 meseci

Yeah they asked for bank statements but did not need them to reschedule .

hope is gone , goodluck I hope I’m wrong and you guys get your withdrawals

Jaro
pre 7 meseci

They are liscensed searched Curacao sight

file

Jaro
pre 7 meseci

In can't happen to anyone else though they are closing no one except people with pending withdrawals can access there sight and even then ya can't deposit so they don't care prove me wrong I've had a complaint submitted here and I'm waiting for any action to occur

Jwalks94
pre 7 meseci

My Mrs also recieved hers no drama week before I withdrew mine so around the 7/4 and I withdrew on 14/4

Ažurirano od strane autora pre 7 meseci
pre 7 meseci

What’s frustrating is that they keep leading us on and giving us false hope. That’s worse than them just shutting down and telling us we won’t be getting it

Jwalks94
pre 7 meseci

file

Prowling1
pre 7 meseci

Has anyone received there withdrawel as yet?

74nddprvrw
pre 7 meseci

No one has no

pre 7 meseci

I’ve been trying to , get to the submit reply and it doesn’t submit

pre 7 meseci

Um, sure? From what I've seen you've replied 3 times already so if the problem persists definitely let me know, but I have a feeling you've managed it. 

pre 7 meseci

In can't happen to anyone else though they are closing no one except people with pending withdrawals can access there sight and even then ya can't deposit so they don't care prove me wrong I've had a complaint submitted here and I'm waiting for any action to occur

pre 7 meseci

Well yes, according to what I saw on our website and what Radka wrote before, they have a Curacao license. 

As for your complaint, I saw it and Pavel contacted the casino, so we will see what can be done and hopefully they will cooperate with us and everything will be solved. 

As they say, "hope dies last."

Fingers crossed 🤞

Jaro
pre 7 meseci

Yes thank you and fingers crossed for sure, hope for a good outcome for us all and not just say they will then not like they have the whole time 👍

Jaro
pre 7 meseci

Yeah I’ve submitted one , thank you

pre 7 meseci

No replies from the online agents now ..

Jaro
pre 7 meseci

Yes I’ve completed my complaint

Jwalks94
pre 7 meseci

fileThis is the last correspondence I got

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