Hej Radka,
Koliko mi razumemo, dolazi još pritužbi igrača koje bismo želeli da razmotrimo. Da bismo to uradili, potrebne su nam adrese e-pošte povezane sa tim žalbama. Koji je najbolji način da to uradite? Igrači takođe mogu direktno da se obrate korisničkoj podršci, a mi možemo da nastavimo u skladu sa tim – šta god je zgodnije.
Što se tiče teme, kako je rešeno, ako biste mogli ljubazno da navedete za koje konkretne uvide ste zainteresovani, to bi nam u velikoj meri pomoglo u prikupljanju najrelevantnijih informacija za taj konkretan slučaj.
Hvala vam puno na pažnji i pomoći po ovom pitanju.
Hey Radka,
From our understanding, there are more player complaints coming in that we'd like to look into. To do that, we need the email addresses associated with those complaints. What's the best way to go about it? Players can also reach out to customer support directly, and we can proceed accordingly—whatever is more convenient.
Regarding the thread, as it was resolved, if you could kindly specify what particular insights you are interested in, it would greatly assist us in gathering the most pertinent information for that specific case.
Thank you so much for your attention and assistance on this matter.
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