pre 1 godinu
Ako želite da diskutujete bilo šta vezano za RollXO Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
RollXO Casino - opšta diskusija
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pre 1 godinu
hi world , i been doing the OG thing for 10 plus years and never have i encountered such an oppresive , rip off , deceptive natured casino , and there business acumen is nothing short of f..kn shocking
pre 1 godinu
ANYONE SHED LIGHT ON THIS FOR ME, I WON $4500 NZD FROM A JACKPOT AND IMMEDIATELY AFTER(3 SECONDS) IT THEN SAID I HAD WON $1231NZD. IS THIS NORMAL>?
pre 1 godinu
Hello there.
We surely will need some more information regarding this, so could you please share it with us?
Unfortunately, I am not able to understand it exactly.
Also in your complaint, our team will need some more information regarding the issue you have experienced, so we can help in solving it.
We'll wait for your replies.
pre 1 godinu
Hi Daniel ,
Are you still here
pre 1 godinu
Can I record a voice note followed by pictures or screenshots of the ROLLXO experience with the BGAmimg Slot jackpot WIN that I got and the 2 amounts subsequently posted following the jackpot win .
pre 1 godinu
Photo 1
This is a full screen of coins or balls on the bGaming slot on ROLLXO. It equates and pays on a number of balls or coins gained and once all slots are filled . Jackpot is rewarded . This added up to be $4500 NZD . I will show that in the next photo # 2
pre 1 godinu
photo # 2
This is the payout for the jackpot I won . As per the payable and total bet taken and number of slots filled it equals $4500 NZD as per the above .
pre 1 godinu
photo # 3
This was displayed only seconds after the jackpot win of $4500 NZD was shown and rightfully won , the amount of $1224 NZD was shown and credited only some 10 -15 seconds after displaying the 4500$ NZD win for filling all the columns on the SPINs feature
pre 1 godinu
I was just before playing FORTUNA Trueways , and gained the COIN respin feature. I landed 27 cells or 27 coins. It filled the screen . Which equates to the jackpot.
As per the payable and info of the game, 27 cells equals 250x total bet which was $18NZD . The jackpot at the conclusion of the feature stated I had won $4500 NZD . It only paid $1224NZD
There is no reason or anything that states I wasnt entitled to the $4500 NZD , and so there is a shortfall of $3276 NOT paid . Only $1224 was paid. Please remedy and sort this it's not acceptable. I have lost enough from bonus money retraction from you guys .please sort this asap .see attached .
Photo 1 is the 4500$ nzd jackpot won from 27 cells or 27 balls which is 250 x TB @ $18NZD per spin = $4500
Photo 2 is the evidence of the bet amount of 18$ nzd per spin and that the entire screen was filled and jackpot received .
Photo 3 is the message and amount paid following the jackpot message $1224. 00.
It makes no sense @ 350x TB
Please pay the difference as I read it there is no justification and as the game info and payable I should have received the full 4500$ not a shortfall of $3276.
pre 1 godinu
Attached is details of the payable .the name of the game played on ROLLXO .and the below is screenshots of a DEMO game with the feature and how it works.
Name of Game is Fortuna
pre 1 godinu
this is the payable for the feature in which I won the jackpot
$4500 NZD
pre 1 godinu
Please refer to the table here . 27 cells filled in the feature . With a total cell fill of 27 / 27 to trigger the jackpot . 27 cells is equal to 250xbet (total bet was $18 NZD per spin )
pre 1 godinu
So 27/27 cells were filled and jackpot triggered . As per paytable this is equal to 250 x total bet (18nzd$)
Equaling $4500 win . 
pre 1 godinu
Hello there.
I am not sure what you would like from Daniel, as you asked if he's still here, but please try to stay with your complaint first of all.
To post all the information on this forum will not do much, except for informing us and other users about your experience.
It is crucial, though, to reply to your complaint resolver as soon as possible in order to get the investigation of the matter moving.
So, please do that as soon as possible, simply by following this link, before your case will get rejected.
pre 9 meseci
Zdravo. Počeo sam da sviram u Rollko-u pre nekog vremena. Verifikacija je bila brza i nekoliko puta sam uspeo da podignem novac, a podizanja su uvek bila brza. 8. aprila ponovo sam deponovao mnogo novca preko Skrill-a i izgubio. 9. aprila deponovanje preko Skrill-a više nije bilo moguće, pa sam prešao na kreditnu karticu. Posle nekoliko depozita, ni to više nije bilo moguće, pa sam morao da koristim Google Pai. Plaćanje je išlo preko dobavljača treće strane i morao sam da autorizujem uplatu u svojoj bankarskoj aplikaciji. Bilo je 2 k 50 evra. Oba depozita se pojavljuju kao odobrena na Rollko-u, a novac je terećen sa mog računa koristeći čudnu skraćenicu. Osvojio sam 1.140 € i hteo sam da se povučem, ali odjednom povlačenje više nije moguće. Kazino traži potvrdu sa mog Google Pai naloga. Ja ovo, međutim, nemam, jer je provajder odmah zadužio moj račun. Zatim sam napisao kazinu i poslao sve što imam. Moja bankovna kartica, moj Google Pai novčanik, izvod iz moje banke, a sada sam iznenada dobio odgovor da su oba depozita preko Google Pai-a očigledno otkazana i da sada moram da čekam 7 dana da novac bude prebačen na moj račun. To što oni rade nije fer. Da je transakcija otkazana, ne bih mogao da igram sa 100 evra. Može li mi neko pomoći šta sada mogu da uradim? U suštini, ovo nije dobitak, to je novac koji sam deponovao i izgubio u poslednjih nekoliko dana. Verovatno će mi blokirati nalog samo da ne bi morali da plaćaju.
Hvala
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pre 9 meseci
Hey, sorry to hear you’re dealing with this, sounds super frustrating, especially after having a good experience with Rollxo before.
Just to understand the situation better:
Did the casino clearly confirm that the €100 via Google Pay was successfully credited to your player account at the time of deposit?
Do you still see those two €50 deposits listed in your transaction history on the casino account?
Have you checked with your bank whether the transactions were actually reversed or still processed normally?
Did the casino give you any kind of reference number or proof from their payment provider about the cancellation?
It’s definitely odd if you were able to play with the funds, and now they’re saying the deposits didn’t go through. If that’s the case, they should provide solid proof. Keep all communication documented, you might need it if things escalate.
Alternatively, if needed, you could consider submitting a complaint so we can help mediate.
pre 9 meseci
Zdravo.
Deponovao sam 100 € i ispravno je terećen sa mog bankovnog računa, a kazino je takođe pokazao da je transakcija uspešna.
Pokušao sam ponovo da povučem juče uveče, a Rollko je danas prebacio 1.140 €. Neko iz kazina je verovatno pročitao moj post ovde. Kazino je odbijao da isplati iznos nedelju dana. Mislim da su se kazino jednostavno nadali da ću ponovo izgubiti novac ako budu odbijali povlačenje i zahtevali nova dokumenta od mene. Kazino nije dao nikakav razlog da odbijem moje povlačenje.
Srdačan pozdrav, Martina
Automatski prevedeno:
pre 9 meseci
Great, so is it considered solved or do you still have some money there? Did they also tell you soething about this inconvenience?
pre 9 meseci
Zdravo Jaro.
Problem je rešen. Barem sa Rollkom. Sada je novac zaglavljen kod Skrilla, a oni odbijaju da isplate jer iz nekog razloga odbijaju sve dokaze o adresi. Zaista je frustrirajuće. Najbolje bi bilo da se uopšte ne igrate i da se klonite takvih provajdera plaćanja. Ali to više nema veze sa kazinom!
Rollko uopšte nije odgovorio. Pokušao sam da podignem novac šest puta, i svaki put je odbijen. U svom poslednjem mejlu za podršku, objasnio sam da ne bih mogao da igram i pobedim da su moji depoziti odbijeni. Pozvao sam svoju banku i svi iznosi su ispravno zaduženi. Poslao sam vam sva tražena dokumenta i želeo bih da mi odgovorite kako to možemo da rešimo. Nisam dobio odgovor na ovu e-poštu. Prekjučer sam ponovo pokušao da podignem novac iz hira, a sutradan je sav novac zapravo bio u Skrillu. Argumenti kazina u vezi sa odbijanjem povlačenja bili su potpuna besmislica, a siguran sam da je kazino samo želeo da ponovo izgubim sav novac. Ali možda je moja pretpostavka pogrešna.
Više mi ne treba nikakva pomoć i hvala.
LG Martina
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