pre 11 meseci
Ako želite da diskutujete bilo šta vezano za Rooster Bet Casino, kao što su igre, bonusi, metode plaćanja, problemi sa nalogom, odgovorno kockanje ili bilo šta drugo, možete to učiniti ovde.
Rooster Bet Casino - opšta diskusija
pre 11 meseci
one of the badest casinos i have ever played they dont withdraw dont play here
3
pre 10 meseci
Amateurs.
I have deposited once and today, a week later, got an email about a 50 euro no deposit bonus in my account. I logged on and activated it, and although I thought it was surprisingly generous for just one deposit, the money was there.
I thought "cool, now I got something to look forward to when I get home".
When I logged on again, the bonus was gone. Instead I had 50 FS at 0.1 available. Quite the difference.
I am aware bugs occur. However, there was no notification about an error having been made. That's the very least I would expect.
Also, Rooster have opted for sub-optimal RTP versions of their slots.
I see no reason to play there again.
Regards,
Marius Hanssen
Ažurirano od strane autora pre 10 meseci
pre 10 meseci
Hello. Thank you very much for sharing your experience. It is a "fresh" casino and usually new casinos have a lot to improve.
May I ask if anyone from the casino has explained to you what could actually happened?
pre 9 meseci
Is there anyone who has successfully received funds from rooster.bet and how long does it take to approve withdrawal? Preferably Interac etransfer?
pre 9 meseci
Hello there. May I ask if is your account at this casino fully verified? I have seen your complaint, where our team is actually waiting for the 14 day time frame to pass, in order to help you out with this issue. Have you had any updates from the support, by now? 🤔
pre 9 meseci
zdravo dobar dan,
da jesam, kazino je isplatio posle 48 sati
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pre 9 meseci
Good morning to you. It is really nice that the casino paid you this quickly, that's for sure. May I ask, though, to which question are you actually answering here? 🤔 You got me confused a bit.
pre 7 meseci
Šta se dešava sa kazinom dama, moj kolega je osvojio 5 hiljada usd ne plaćaju, ne odgovaraju na mejlove, kako firma može toliko da propadne
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pre 7 meseci
May I ask which casino concretely are you referring to, please? How long does he/she waits for the withdrawal?
pre 7 meseci
I just had a rather frustrating experience at rooster.bet. I did a 1k deposit, with a 100% match "High Roller" bonus. This bonus isn't defined in their Terms and conditions, and the promo email sent by them does not mention any wincap, just that the max bonus a player can receive is 5k euro, and it has a 50x playthrough. So I managed to complete the playthrough with about 11.7k in the balance. As soon as the last bet of the wagering was finished, my balanced dropped to 8.3k. Support says that the high roller bonus has a wincap. Yet it isn't mentioned anywhere either in the Terms and Conditions, or the Promotiononal email. I'm trying to get my VIP host to sort it out, but haven't heard anything back yet.
pre 7 meseci
Hi, thanks for describing your experience.
As for the bonus itself, was it the first one you got in the casino or did you have some before ? When you say it had no max cap, did you also write to support why your money was withdrawn ? Didn't you also try to ask the support beforehand about the bonus if it has any max cashout ?
I also noticed that you started a complaint, so I wonder how it will be resolved.
If you have any update, be sure to let me know
pre 6 meseci
Konvertovao sam bonus u pravi saldo, ali ništa, ne prihvataju dokumente (jasno čitljiva slika) odbijaju vaše isplate, traže dokumente kao što su računi da potvrde vašu adresu, ali zašto? to je velika prevara...
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pre 6 meseci
Nearly all casinos enforce KYC and that includes knowing and verifying your address, a bill is required to verify it. I hate KYC too, but there is no option but cooperating with casinos when they require verification as long as you want your money to be paid, this is normally only done once and then you are able to play and withdraw normally (at least in casinos that are not a scam)
pre 6 meseci
U redu, osim toga, više ne mogu da pristupim sajtu kao što su drugi korisnici prijavili nakon pobede
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pre 6 meseci
You mean you can't log in? If that's the case ask support because it could mean your account got banned
pre 6 meseci
Konvertovao sam bonus u pravi saldo, ali ništa, ne prihvataju dokumente (jasno čitljiva slika) odbijaju vaše isplate, traže dokumente kao što su računi da potvrde vašu adresu, ali zašto? to je velika prevara...
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pre 6 meseci
Hi, SunsetGaze explained it well and there's actually not much to add. KYC is as important for the casino as it is for the player, and unless you go through this process successfully you probably won't be able to make a withdrawal.
But what exactly is the problem if the documents are not accepted ? Are they not clearly visible when you have written what you have written in the closures ? What the casino is asking for are valid documents, so I would certainly cooperate if you want to move on to the withdrawal.
If there are still issues and you can't verify and don't know what to do, let me know and we'll try to help.
pre 6 meseci
U redu, osim toga, više ne mogu da pristupim sajtu kao što su drugi korisnici prijavili nakon pobede
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pre 6 meseci
Regarding this problem, did you write an email to the casino or contact them about what happened and why you can't access the site ? Does it still persist or was it just a momentary hiccup ? 😕
pre 5 meseci
Oni vam jednostavno kažu da je traženo povlačenje otkazano, ne odgovaraju na e-poštu ili internu e-poštu sajta. Kažu da mi elektronska lična karta ne odgovara... Prekasno sam pročitao kritike na trustpilotu - mnoge, negramatične, jedine pozitivne, uveren sam da su same napisane - koje ih definišu kao strašne. Prevara je uvek iza ugla, u Kurasau...
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pre 5 meseci
Istina, sajt se nije otvarao dva-tri dana...
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