pre 2 godina
How is posible just on Guru Silverplay to have good reputatin 
Silverplay Casino - opšta diskusija (strana 3)
pre 2 godina
If send all document and f waa miss somenhing dont must send you a email with that ??
pre 2 godina
I'm not telling you anything like that. I'm just asking the question, to better understand what is happening.
And another question comes to my mind: Have you opted for the same payment option as you used for the deposit?
pre 2 godina
Its very easy is a SCAMM
pre 2 godina
How yoi know if dont inform you(Its a SCAMM)
pre 2 godina
Because we are not the Trustpilot and we evaluate casinos based on our findings. Everybody can write a bad review on Trustpilot without presenting a single proof, right? Read more about the casino's reputation here, if you are interested to learn how we do that in general, this is the proper article.
A good point is that the casino cooperates when it comes to the player's complaints submitted through our website, you would not find such information anywhere else:
Just to say, we allow casinos 14 full days to complete the KYC and fulfill the withdrawal, in your case we need to know why your withdrawal has been rejected.
Any chance of asking their chat?
pre 2 godina
I do not understand your question 🙂.
Anyway, if you feel that the casino is a scam, submit the complaint and we will look into that. Be prepared to answer a lot of questions along the way.
That's all for now from my side.
pre 2 godina
Mislim da je ovaj kazino zatvoren zbog neke prevare.
Automatski prevedeno:
pre 2 godina
Hello,
the website is accessible so I would not say it has been closed.
Do you need any help, I wonder?
pre 2 godina
Ne znam kojoj veb lokaciji pristupate, ali nije dostupna.
Automatski prevedeno:
pre 2 godina
bar iz Španije
Automatski prevedeno:
pre 2 godina
I'm sorry, the site is accessible even from Spain, double checked with VPN on:
I used Casino Guru Link
Maybe you should check the antivirus or firewall settings, alternatively try to access the site from using a different browser/device. Or the site is blocked due to local internet provider restrictions, however, you should be able to see that 🤔
Try it out and let me know whether it works, please.
Ažurirano od strane autora pre 2 godina
pre 2 godina
Ako danas ako me ostavi. Ali niko ne primećuje da menjaju vezu? Silverplai01, tada 01, sada 03, zatvaraju ostale stranice i kada zaradim, firma za proizvodnju električnih uređaja mi naplaćuje. Nije čudno?
Automatski prevedeno:
pre 2 godina
Hi,
well, if you access the casino from Casino Guru web, you will probably enter the "01".
Lots of casinos use different links at once due to country restrictions, so they set allowed countries differently for each link. I do not see any harm in that.
Pardon me, but I do not fully understand the last part about when you earn money an electrical appliance company charges you.
Probably an auto-translator issue. 🙁 If you can access the site, I suggest asking the aupport abut that.
pre 1 godinu
Stigao sam do ukupnog dobitka od 30k i odmah krenuo da podignem prvih 5000€ ali posle nedelju dana neprekidnih zahteva za dokumentima nisu mi deblokirali povlačenje, zbog njih je moj dobitak izgubljen i zadužio sam se sada pitam šta sam priznat sam jer da su mi deblokirali isplatu imao bih pare na tekućem računu a ne u njihovim džepovima, oni su lopovi i prevaranti, ubacio sam oko 2000€ a nisu tražili 1000 dokumenata na tom računu želim da zatvorite račun i odmah vratim moj dobitak, molim vas da uradite nešto, uradite nešto
Automatski prevedeno:
pre 1 godinu
Hello there.
It all sounds like quite a sad story. Correct me if I'm wrong, but the first problem was you could not pass the verification. It's unfortunate, sometimes this process is quite challenging for both sides. Try to imagine that the casino only relies on provided documents, hence every time they find something missing or not entirely correct, the only way is to ask you for other documents to make sure it was really you who deposited, played, and submitted the withdrawal. The casinos don't have the luxury of meeting you personally.
Sadly, the way I see it, you lost your balance in the meantime. But I have to say that the casino did not urge you to play while you were dealing with the KYC verification, am I correct?
But to me, it seems like the withdrawal was active meaning you only lost the rest of the balance. Is that so?
Because you wrote: "they did not unblock my withdrawal, because of them my winnings were lost and I got into debt now I ask what I am recognized because if they had unblocked my withdrawal I would have the money in the current account and not in their pockets"
Please explain to me, I want to make sure I understand all details.
pre 1 godinu
tačno, juče popodne sam ušao na Silver platformu za igru sa svojim akreditivima da proverim da li su deblokirali moj zahtev za povlačenje od 5.000 € i imao sam još 25.000 € na računu za igre i na moje ogromno iznenađenje nije ostalo ništa i ne mislim ništa, u ćaskanju odgovorili su da su igrani ali ja nisam igrao ništa što bi se moglo uporediti sa godinom mog honorara kako sam mogao da ih igram ???? Želim da prijavim slučaj nadležnim organima, ne mogu da ignorišem. Poslao sam bezbroj dokumenata uključujući izvod iz banke i zato sam pisao o tome da da su brzo deblokirali moje prvo povlačenje, verovatno ne bih izgubio svoj dobitak, želim da dođem do dna toga, ja igrajte na oko 8 drugih platformi i nikada nisam imao problema sa isplatom novca čak ni na POKERSTARS-u. Osvojio sam i podigao €9800 i to mi je dodeljeno u roku od nekoliko sati. ovo je ozbiljnost. moja jedina greška je bila postavljanje 1500€ sa ludim provizijama na pogrešnoj platformi jer da sam igrao na bilo kojoj drugoj imao bih svoj novac u džepu, emotivno sam uništen i ponavljam prijaviću to ako SILVERPALI ne popravi sve u roku nekoliko dana od danas 3/ 4. Ne znam šta možete da uradite u mom slučaju, nadam se svim srcem da ćete mi pomoći. Prilažem pre i posle i kao što vidite kada sam juče popodne ušao na platformu više nije bilo sredstava
Ažurirano od strane autora pre 1 godinu
Automatski prevedeno:
pre 1 godinu
What we have here seems like more than just one problem now.
What I see as the weakest point is the fact you say you have not played out the balance, meaning you suspect someone else played out your money, right?
Even if you prove that among other security rules, you should find one saying something like the player is responsible for the account login details and should keep them safe, the casino is not responsible for account fraud.
This is usually quite a common rule.
Anyway, first you should read this guiding article about what it means to submit a complaint - this is the help we can offer.
If you are in, submit one here.
Ažurirano od strane autora pre 1 godinu
