pre 1 nedelje
Kada pogledam vašu zastavu, izgleda da ste u Španiji, ali ovaj kazino ne primenjuje nikakve procedure verifikacije, kao što su lična karta, selfi ili telefonski broj poslat e-poštom.
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Slotuna Casino - opšta diskusija (strana 5)
pre 1 nedelje
I really hate to speculate, but from what I saw also in the complaint thread, speaking about the details you provided, I'd say the casino has found some inconsistencies or perhaps does not fully believe the authenticity of the documents provided because especially in such cases, the verification video is used for clearing out the doubts.
Of course I'm not saying that some of this falls on you; I'm merely trying to figure out the cause.
If only we knew what was wrong...
pre 1 nedelje
I really hate to speculate, but from what I saw also in the complaint thread, speaking about the details you provided, I'd say the casino has found some inconsistencies or perhaps does not fully believe the authenticity of the documents provided because especially in such cases, the verification video is used for clearing out the doubts.
Of course I'm not saying that some of this falls on you; I'm merely trying to figure out the cause.
If only we knew what was wrong...
pre 1 nedelje
da vidimo. Verifikacija identiteta je tačna prvi put.
Ono što me odvraća je upravljački dokument, i to je neverovatno. To nema nikakvog smisla.
Prvo odbiju moj dokaz adrese sa telefonskim računom iako je to ovlašćeni dokument, a zatim račun za struju. Dva puta ga odbiju, originalni dokument, pošaljem ga u PDF-u, a ne kažu mi razlog.
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pre 1 nedelje
Hello, i deposit oneday 100euros with 300% bonus, i wagered everything and i made them 2404euro, i've been waiting for my withdraw so many days, on 14th day i think i got my first 500 after this they wanted to verify my profile, i send them the verification staff then for some reason when i try to join to the site it says RBAC: access denied what is going on?
pre 1 nedelje
da vidimo. Verifikacija identiteta je tačna prvi put.
Ono što me odvraća je upravljački dokument, i to je neverovatno. To nema nikakvog smisla.
Prvo odbiju moj dokaz adrese sa telefonskim računom iako je to ovlašćeni dokument, a zatim račun za struju. Dva puta ga odbiju, originalni dokument, pošaljem ga u PDF-u, a ne kažu mi razlog.
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pre 1 nedelje
So based on your email we obviously know why your phone bill was rejected. But as for the electricity bill, I would definitely like to know that too.
But we'll probably have to wait for the next follow-up complaint because without the casino telling us what's wrong we can only speculate.
pre 1 nedelje
Hello, i deposit oneday 100euros with 300% bonus, i wagered everything and i made them 2404euro, i've been waiting for my withdraw so many days, on 14th day i think i got my first 500 after this they wanted to verify my profile, i send them the verification staff then for some reason when i try to join to the site it says RBAC: access denied what is going on?
pre 1 nedelje
Hi, I see that you also have problems with account verification. When you got this error "RBAC: access denied" did the casino explain why? Did you try to email them to clarify the situation? I saw that you wrote that you have already received some amount so it would be interesting to know.
Petronela replied to your complaint, so feel free to let her know the answer to her questions.
If you find out more, be sure to let us know on the forum.
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pre 1 nedelje
Kao što sam rekao u drugim recenzijama, igram u ovim kazinima oko 3 godine. Odobrenje profila i izjava adrese, podaci o bankovnom računu su važni i periodi depozita nisu 3 dana. Jasin O vlasti za 3 dana, ali period nije 3 dana, već 14 dana, ovaj novac ćete dobiti za 14 dana.
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pre 1 nedelje
So based on your email we obviously know why your phone bill was rejected. But as for the electricity bill, I would definitely like to know that too.
But we'll probably have to wait for the next follow-up complaint because without the casino telling us what's wrong we can only speculate.
pre 1 nedelje
Da, ali kao što vidite, naveden je kao odobreni dokument!! A oni to odbacuju, govoreći da taj dokument nije odobren! To je šala!!
A drugi elektroenergetski dokument je odbijen dva puta i bez razloga. Ne govore mi putem ćaskanja i ne odgovaraju na moje imejlove.
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pre 6 dana
That's probably the worst thing, that there is no reason that they would say. Maybe there was something missing that the document should have contained, that's what I can think of, but that's just my speculation. We'll wait for Veronika to write.
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