Uf, tako mi je žao što se ova situacija dogodila. Srećni ste što ste osvojili tako veliku sumu novca, a na kraju izgleda da će biti teško da je uopšte dobijete.
Na osnovu onoga što su vam rekli, naime da vaš nalog ne postoji, bio bih šokiran i posebno ljut. S druge strane, zaista ne razumem zašto bi kazino pružao informacije o nalogu koji jednostavno ne pripada trećoj strani, čak i ako je to strimer.
U svakom slučaju, kazino ne bi trebalo da kaže da tamo nemate račun, ali je uobičajeno da se izvrši ček za tako veliki dobitak. Zato me to iznenađuje i imam osećaj da će biti još teže vratiti novac kada već u početku prave probleme.
Međutim, ja bih se svakako žalio nama i pokušaćemo da vam nekako pomognemo. Verujem da će kazino komunicirati sa nama i nadam se da ćemo uspeti da vam vratimo novac. Ne dobijate ništa za to, samo žrtvujete svoje vreme.
Hoćeš li to uraditi?
Ako jeste, link do žalbe možete pronaći ovde ⬅
Phew, I'm so sorry that this situation happened. You're happy to win such a big sum of money, and in the end it looks like it's going to be hard to get it at all.
Based on what they told you, namely that your account does not exist, I would be shocked and especially angry. On the other hand, I don't really understand why a casino would provide information about an account that simply doesn't belong to them to a third party, even if it's a streamer.
Anyway, the casino shouldn't say you don't have an account there, but it's common for a check to be made for such a big win. That's why it surprises me and I also have a feeling that it will be even harder to get the money back when they're already causing problems in the beginning.
However, I would definitely file a complaint with us and we will try to help you somehow. I believe that the casino will communicate with us and I hope we can manage to get your money back. You don't get anything for it, you just sacrifice your time.
Are you going to do it?
If so, you can find the link to the complaint here ⬅️
Fuha, tak to je mi velmi luto, ze takato situacia nastala. Clovek sa potesi ze vyhra taketo velke peniaze a nakoniec vyzera, ze to bude este tazke ich vobec dostat.
Podla toho co ti povedali, a sice ze tvoj ucet neexistuje, tak to by ma zarazilo a hlavne by som bol nahnevany. Na druhu stranu moc nechapem preco by kasino poskytovalo nejakej tretej strane informacie o ucte ktory jednoducho nepatri jemu aj ked to je streamer.
Kazdopadne, kasino by nemalo povedat ze tam nemas ucet ale je bezne ze sa pri takej vysokej vyhre robi kontrola. Preto ma to zaraza a mam taky pocit, ze to bude este tazke tie peniaze dostat ked uz na zaciatku robia problemy.
Avsak, rozhodne by som si zalozil staznost u nas a my sa ti nejako pokusime pomoct. Verim, ze kasino bude s nami komunikovat a hadam sa nam podari docielit to aby si penaize dostal. Nic za to nedas, len obetujes cas.
Pojdes do toho?
Ak ano link k staznosti najdes tu ⬅️
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