Banka je blokirala kreditnu karticu 
Na fotografiji piše da su izvršene 3 isplate, svaka po 500 švajcarskih franaka, ali nikada nisam primio novac; umesto toga, tri puta po 507 franaka je skinuto sa moje kreditne kartice tačno u tom trenutku.
Još uvek imam neizmirenu isplatu (vidi slike) od 14. septembra, ona je u obradi.
I'm just asking if it is for sure debited from the casino, because we experienced many cases where scammers tried to do such a thing, but the casino was not at fault, you know.
Also, if you have some issues withdrawing your winnings from this casino, you should definitely file a complaint here, and our team will investigate the situation in order to help.
Have you already passed the verification there, please?
Zdravo Romi,
Žalba je već podneta.
99,9% je Spinsi zato što
Kazino Spinsi je verovatno teretio moju kreditnu karticu jer je 12. septembra kazino Spinsi završio moja 3 isplate od po 500 švajcarskih franaka i tačno u to vreme su izvršena 3 zaduženja umesto isplate.
Imam tačno ova 3 zaduženja u svom izvodu, ali novac do danas nije stigao.
Osiguranje moje kreditne kartice mi je vratilo ovaj novac.
Sada je kreditna kartica blokirana i više se ne mogu vršiti plaćanja na ovu karticu, a Spinsi me više ne kontaktira.
Hvala
I can see that Katarina has already started to work on your complaint.
What caught my eye, though, is that Katarina also has asked you how you can be sure that the casino tried to steal money from your account, and you didn't give any detailed answer either.
Because lately we came across many users with similar issues, to tell you the truth, and every time from a different casino. That is why I believe that it is related to some group of scammers that is trying to get to the players' money this way, actually, and the casino is probably not even aware that something like this is happening. 🤷♀️
So, can it be seen on the bank statement that the casino really tried to debit these amounts from your credit card? 🤔
Zdravo, Spinsy Casino ne isplaćuje nikakve dobitke, zato razgovarajte sa partnerima i oni će to ispitati itd. Sutra ću podneti žalbu.
Hey, could you tell me why the casino doesn't want to pay you your money? Is there a specific reason, or are they just delaying?
Could you tell me a little more?
We give casinos 14 days to pay players, and then we investigate the situation.
Na stranici kažu 3 dana za obradu i uplatu novca. Dani su prošli, a oni ga još uvek nisu obradili. Sve što mi kažu je da im je žao, rešićemo problem za tri dana. Ne odgovaraju na moje imejlove, šta god da se desi, ako mi ne daju novac do ponedeljka uveče, prijaviću ih nadležnom organu za kazina.
Okay, how long have you been waiting? Didn't the casino ask you for any documents?
Ne, idemo već 6 dana, stalno mi govore da je unapređeno, ali i dalje ne.
Which payment method did you choose? Sometimes there are delays in withdrawals at casinos, and we give casinos 14 days to pay out to players.
If they fail to do so, then we will try to help.
What do you say?
Sorry have been away and am only just sorting through my emails it was bitcoi. I selected.
Hello, no problem at all. 🙂
Jaro asked the other player anyway and I hope your withdrawal is okay now. Well, is it?
Nah no good no money no response to emails or chat
Oh my...communication dead end?
I guess it wouldn't hurt to respond to the complaint or file a new one. Depends on how it relates to the previous one, I believe.
Hey sorry I e had no aces to my phone as I’ve been in hospital recovering from stage 4 bowel cancer but can get back onto it now if someone is still available I still haven’t received anything
Hey, I hope you are feeling quite okay!
I guess it would be better to take your time to recover. The complaint can be submitted anytime, so do not push yourself much. 🙏
Just one limit I have in mind, though: the issue must not be older than 6 months.
Well, I'll leave that to you.
I’m ready to move forward with it please I emailed them multiple times and no response I’ve tried instant msging I don’t even get a response there while online
Okay, that's fine.
Just to catch up with the latest reply, whom did you try to respond to while online, please?
In any case, I was talking about the complaint feature Casino Guru provides to players. I'm referring to the complaint you attempted to use in July of this year. The link is here. 👈
Are we on the same boat, please?
Igranje u Spinsy kazinu je prevara
Prevara u onlajn kazinu Spinsy rulet
Nikada nećete podići novac na Spinsy Bets.
Odustanite od prevare u SPINSI KAZINU 
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Inicijativu koju smo pokrenuli s ciljem stvaranja globalnog sistema samoisključenja, koji će omogućiti ranjivim igračima da blokiraju pristup svim mogućnostima online kockanja.
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