pre 1 meseca
OVA KUĆA SE NE PLAĆA, OD 18.07.2024. POKUŠAVAM DA SE PLAĆAM I NIŠTA. APSURD! UVEK SE OPRAVDAJU I TRAŽE DA OTKAŽETE POVLAČENjE I PROMENITE NAČIN POVLAČANjA I NE PLAĆAJU ! NEMOJTE DEPOZITI
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Sportaza Casino - opšta diskusija (strana 4)
pre 1 meseca
Hello,
You have every right, in my opinion, to be upset with the casino. It will soon be a month from now, which must be really difficult for you! I noticed that you tried to file a complaint, but unfortunately, it was incredibly vague about the problem you were having at the casino.
It is advisable that you go through the same procedure again, elaborating on what transpired. Simply put, describe the circumstances. The more details you add, the better.
It would be unfortunate to be left without assistance simply for failing to supply essential details. Don't you tink?
pre 1 meseca
KUĆA JEDNOSTAVNO NE PLAĆA, A IZMIŠLjAJU SE DA IMA PROBLEM SA NAČINOM PLAĆANjA.... ONDA VAM KAŽU DA OTKAŽETE I POVUČITE NA DRUGI NAČIN I ISTO SE DEŠAVA!
Automatski prevedeno:
pre 1 meseca
This is exactly what I wanted to tell you to try another method if possible, but I see that it has had no success. Did you ask the casino what alternative you should use to make it work ? I would probably try that.
If that doesn't work either, our team will try to step in and help you. I'm hoping it will work out in the end, although I don't want to make any promises.
I'll keep my fingers crossed. 🤞
pre 1 meseca
I've tried all of this and so far nothing, that's why I'm trying to turn to you... if you can help me I'll be very grateful!
pre 1 meseca
Of course, we will gladly help you. Could you kindly answer all the questions Veronika has asked you?
That's the best you can do to get a proper response. Make sure she knows every details, please.
Thank you, I really hope this struggle will end soon in the best way possible!
pre 1 meseca
Čekam na povlačenje nedelju dana iako mi je rečeno da će to trajati između 3 i 5 radnih dana. Prošlo je 7 dana i dali su mi izgovore za dugačku listu povlačenja. Sramno mi je da se ovako igraju sa narodnim novcem, ali neću da sedim mirno. Razmišljam da podnesem zvaničnu prijavu na sajtu vladinog ministarstva u odeljenju za regulisanje igara na sreću, a sa druge strane idem u policiju da ih prijavim kako bi otvorili istragu preko kriminalističke službe kockanja. Ovo se ne može dozvoliti. Ako mi neko piše, sav sam za uši.
Automatski prevedeno:
pre 1 meseca
It is nothing unusual that an online casino could experience an overload with withdrawals, to tell you the truth.
The important think is for them to pay at the end. So, try to be a bit patient, and let us know how it goes. If the 14 day time frame passes and you still won't have your money, our complaint team will look into it, if you wish.
Just also bear in mind that weekends don't count. Usually they don't proceed with payments, you know.
pre 1 meseca
Žalba je da idem u policiju da to u suštini prijavim. Danas ima 5 RADNIH dana i nedostaje mi isplata koja nije obrađena. Oni se igraju sa tvojim novcem.
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pre 1 meseca
Upravo su mi zatvorili račun i zadržali mojih 500 evra. Molim vas hitno vašu pomoć.
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pre 1 meseca
Molim za prioritet i pomoć oko ovog pitanja. Zatvorili su mi račun i zadržali moj novac.
Automatski prevedeno:
pre 1 meseca
I'm sorry to hear that. I assume they didn't provide you with any reason for the account closure? In that case, I recommend you submitting a complaint on our website so our team can start dealing with it.
pre 1 meseca
Savršen Daniel, doći ću do toga.
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pre 1 meseca
Ne, još uvek mi nisu platili.
Automatski prevedeno:
pre 1 meseca
Okay then, let's see how our team will go.
pre 1 meseca
Pisao sam Tomasu pre par dana i poslao mu svu dokumentaciju, ali mi ništa nije rekao.
Automatski prevedeno:
pre 1 meseca
You know, our specialists usually deal with dozens of complaints at the same time. Hence, we've developed the timers so the player can see how much time is left for the next complaint phase.
I imagine it's not very comfortable, but I'd like to assure you all complaint specialists are doing their best to address each complaint with no avoidable delay. Try to hold on, please.
