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Sportaza Casino - opšta diskusija (strana 5)

 od marcusitu1232
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21.172 pregleda 95 odgovora |
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Da budem iskren, oni su najgori, tačka jedan, RTP je nerealan, igraš i igraš i kupuješ ali dobiješ samo 5 do 20k najviše, ne dobijaš ništa više od toga, nemaš šanse da dobiješ od slotovi i što je najvažnije, oni su ilegalni, svaki kazino mora da se pridržava sistema blokiranja OASIS, još uvek možete da se prijavite i prokockate novac na Sportazi iako imate blok koji je tu da zaštitim igrače, čim zatražite povraćaj novca, jednostavno ste blokirani, postoje dve opcije, ili legalan kazino znači da zaustavite blok Oasis i da je ilegalan što je još gore, savetujem da ne igrate sa njima, oni samo žele da opljačkate ljude i morate preduzeti pravne mere protiv njih i ići na sud da dobijete svoj novac nazad.

Automatski prevedeno:
jadhero97

I think it would be good to follow your complaint regarding this matter. Every one is free to do so here 👈

If I understood that correctly, you are convinced the casino closed your account due to a self-exclusion request done by OASIS just by banning you?

I just hope it is a poor translation. In any case, may I know where you informed the casino about your addiction, please? Was it before or after you deposited?

Radka

Vrlo jednostavno i ukratko, to je da se igrači koji su zavisnici prijavljuju za blok OASIS, a ako ste blokirani preko Oasis-a, ne bi trebalo da imate priliku da se kockate, onlajn kazina moraju da se pridržavaju pravila, a po izgledu od stvari kazino kao što je Sportaza nema licencu u Nemačkoj, što znači nelegalno, ili imaju licencu ali se ne pridržavaju sistema blokiranja Oasis, i kao igrač koji želi da bi se zaštitio od ovakvih stvari, zahtevam da se pridržavate pravila, imate pravo da povratite novac izgubljen iz ilegalnih kazina i to je upravo ono na šta mislim, jer će to funkcionisati kroz pravni postupak, ali želim da prvo im dajte šansu pre nego što preduzmemo pravni postupak


Automatski prevedeno:
jadhero97

Hello, I feared it would come to this point eventually...

Well, many players tend to think once they self-exclude through certain tools, all online casinos are immediately informed about that and will no longer allow those players to play. Sadly, the truth is very complicated. I tried to find out more details about which casinos may be included in the OASIS system but was not lucky.

The thing is that the offshore companies, and you said that yourself, do not cooperate with your local authority; thus, they are not aware of the blocks until you inform the support.

Quoting from our own problem gambling program:

"There are currently two basic levels of self-exclusion:

Single-operator level: Typically, when self-excluding in an online casino, the self-exclusion does not extend to other operators. This creates a problem: self-excluded players can freely access and play at other casino websites, bringing the overall effectiveness of such self-exclusion schemes into question. The Global Self-Exclusion System (GSES) was created to offer a solution that eliminates this problem.

Nationwide/license-wide level: Some countries and online gambling regulators, such as the UK, Sweden, or the Netherlands, operate wider self-exclusion schemes, which require their licensees (operators) to be part of nationwide (license-wide) self-exclusion schemes. These allow players to self-exclude from all casinos licensed in a specific country or by a specific regulator at once, creating a better level of protection."


https://casinoguru-en.com/global-self-exclusion-initiative/assistance-tool 👈


Here come my questions:

"may I know where you informed the casino about your addiction, please? Was it before or after you deposited?"


I can only imagine how difficult this whole situation must be.

Radka

To je bilo naravno nakon mog depozita, svi koji traže uvek pokušavaju da pronađu rupe u zakonu da bi igrali i ove rupe ne smeju postojati.

I to je bio moj problem što mi je dozvoljeno da se registrujem u Sportazi uprkos zabrani Oasis-a i kao rezultat toga ponovo sam pretrpeo štetu jer sam prokockao novac.

a moj advokat mi je rekao da su sajtovi koji nemaju licencu u Nemačkoj primorani da refundiraju gubitke jer rade ilegalno. Ali on je rekao da cela stvar mora da se razjasni sa operaterom, odnosno kazinom, pre nego što podnese tužbu i to sada pokušavam da uradim.


Automatski prevedeno:

To je bilo naravno nakon mog depozita, svi koji traže uvek pokušavaju da pronađu rupe u zakonu da bi igrali i ove rupe ne smeju postojati.

I to je bio moj problem što mi je dozvoljeno da se registrujem u Sportazi uprkos zabrani Oasis-a i kao rezultat toga ponovo sam pretrpeo štetu jer sam prokockao novac.

a moj advokat mi je rekao da su sajtovi koji nemaju licencu u Nemačkoj primorani da refundiraju gubitke jer rade ilegalno. Ali on je rekao da cela stvar mora da se razjasni sa operaterom, odnosno kazinom, pre nego što podnese tužbu i to sada pokušavam da uradim.


Automatski prevedeno:

In this case, if you deposit first and then ask the casino for self-exclusion, the casino couldn't know that you have gambling issues and therefore couldn't be able to stop you from deposing.

Do you get what I mean?

Unfortunately, it is really impossible for them to predict something like this.

Let's leave it to our complaint team, though, and see how they could help you in this situation. Don't get any bad conclusions for now, please. 🙏

Romi

Ne radi se o tome da li kazina to znaju ili ne, već o tome da kazina u Nemačkoj moraju da imaju licence, a ako to nije slučaj onda moraju da vrate depozite nemačkom igraču jer posluju nelegalno, a ako treba da budu legalni i da imaju licence u Nemačkoj, onda moraju da se drže sistema blokiranja Oasis i mislim da je Sportaza ilegalni kazino koji se ne može igrati iz Nemačke 😉

Na kraju, ako mi vrate novac, sigurno neću izvući pogrešne zaključke, osim ako ništa ne urade onda će biti tuženi, nema druge opcije

čekaj i vidi

Automatski prevedeno:

Ne radi se o tome da li kazina to znaju ili ne, već o tome da kazina u Nemačkoj moraju da imaju licence, a ako to nije slučaj onda moraju da vrate depozite nemačkom igraču jer posluju nelegalno, a ako treba da budu legalni i da imaju licence u Nemačkoj, onda moraju da se drže sistema blokiranja Oasis i mislim da je Sportaza ilegalni kazino koji se ne može igrati iz Nemačke 😉

Na kraju, ako mi vrate novac, sigurno neću izvući pogrešne zaključke, osim ako ništa ne urade onda će biti tuženi, nema druge opcije

čekaj i vidi

Automatski prevedeno:

Actually, when it comes to the current state of self-exclusion, it is about that: as long as you play outside the German jurisdiction, you won't be protected by OASIS. This is what I was trying to bring to your attention. It is almost the same as expecting German standards from products bought off shore through eBay coming from another country.

I imagine this question won't be pretty nice, but may I know whether you consider this casino to be "illegal" at the time you made the deposit? My point is, Why don't you stick with the GGL-licensed sites if you now call the offshore casino responsible for being illegal to you?

Allthough I guess it is fair to say that attroneys always tend to approach the matter a bit differently than us.

I hope you understand the matter is not that easy to address, and I understand where your expectations and opinions come from, but your choices were actually yours; is that so?

Let's just try to help you understand this topic better to also help you be better protected next time.

Radka

Pa mislim da nećemo stići dalje, a pošto je kazino u inostranstvu i nema licencu, neće samo da rade ono što tražim, a odgovor na tvoje pitanje je: ne, Nisam znao da je sajt nezakonit, sajt vodi nemački strimer koji zapravo kupuje samo sajtove koji imaju licencu u Nemačkoj. Ali kao što rekoh, mislim da je šteta da ljudi koji su zavisnici uvek imaju priliku da igraju, jer takvi kazina uvek puštaju igrače iz Nemačke da se registruju, iako znaju da nemaju licencu, ima mnogo sajtova koji ne nemam licencu u Nemačkoj, ali ne puštaju igrače iz Nemačke da se registruju jer znaju da je to nezakonito 👍 Na kraju, neću mnogo vremena da se svađam oko 1803 evra, ali Svima ću savetovati da ne igraju u takvim kockarnicama, jer svaki igrač mora da zna da su to ilegalna kazina koja uopšte ne mare za nemačke zakone.

Automatski prevedeno:
jadhero97

Oh, you got there through the streamer, I see.

Well, I agree with you that the current situation of self-exclusion is very far from being in its ideal state. At least you now know how it really works and what to expect, despite the fact that I can only guess whether it will be beneficial to you or not. I would also like to remind you of the possibility of using the SEAT.

Since I firmly believe the combination of its functionalities may help you stay away even from some off-shore casinos. It's certainly better than nothing. If your interested, the tool is still there: https://casinoguru-en.com/global-self-exclusion-initiative/assistance-tool 👈

barborasp

Poslao sam recenziju za ove ljude, ali ne mogu da je vidim. Takođe sam u nedelju podneo depozit koji je stigao u ponedeljak sledeće nedelje. Neviđena sramota!. Njihova namera je da vas nateraju da izgubite strpljenje tako da ga opozovete i ponovo igrate sa gubitkom!!!., izbegavajte da se registrujete na sajtovima poput ovih koji isplaćuju isplate 3/5 radnih dana ... oni su banda lopova.

Automatski prevedeno:
Joans

Hello, your review has already been approved, so you should see it. 

As for the withdrawal, do you feel 3-5 days is too much? I think there are many casinos where it takes much longer. Of course it's always good to know the reason why it's happening. Did you ask the casino if this is a problem?

Trebalo bi da bude instant, ili bar drugi dan!! To je ono što ja mislim.

Automatski prevedeno:
Joans

Then you'd probably be disappointed at most casinos because I don't think it's quite standard to get your money so quickly. Do you play in any casinos where this is the case?

Dobro jutro... od 27.02.2025 čekam da podignem 400 evra iz kazina sportaza...u live chat-u jedino mi svaki put kažu da moram da budem strpljiv i da ima posla i da ne znaju kada će se završiti pošto ne pripadaju finansijskom odeljenju...ali mi nikad nisu poslali zaključak na mejl...ali su mi nikad poslali odgovor...

Automatski prevedeno:
sokraglx

I appreciate the casino it's fair enough to admit the delay due to workload. It is not as usual as one may think. Answering every email concerning delay costs employees a certain amount of time, so I think it may be sort of an explanation.

If nothing changes in the meantime, would you mind giving us an update the following week?

Just in case you could use some help later on. Of course I hope that won't be neccessary.


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