Činjenica da su počeli da vam traže dokumenta je stvar kazina, i oni imaju pravo na to. Ne znam zašto su to uradili nakon što ste zatražili isplatu, i to bi mogla biti, kao što kažete, taktika odugovlačenja. Važno je da se ne kockate sa novcem i da proces žalbe sprovedete do kraja. Igrači često imaju moć da utiču na indeks bezbednosti na osnovu svojih žalbi. Tako se obično menja.
Što se tiče tvog povlačenja i brisanja iz istorije, zašto bih branio kazino? Ovo je prvi put da ovo pominješ, pa odakle ti ta ideja? Samo zato što sam napisao da se nadam da će sve biti u redu, ne znači da mora biti tako.
Rekao sam da ćemo vam pomoći ako ne možete da rešite problem sa kazinom. Dakle, nema potrebe da donosite zaključke.
The fact that they started asking you for documents is up to the casino, and they have the right to do so. I don't know why they did it after you requested a withdrawal, and it could well be, as you say, a stalling tactic. The important thing is that you don't gamble with the money and see the complaint process through to the end. Players often have the power to influence the safety index based on their complaints. That's how it usually changes.
As for your withdrawal and deleting it from the history, why should I defend the casino? This is the first time you've mentioned this, so where did you get this idea? Just because I wrote that I hope everything will be okay doesn't mean it has to be that way.
I said we would help you if you couldn't resolve the issue with the casino. So there's no need to jump to conclusions.






