Svenplay Casino - opšta diskusija (strana 3)

I'll do that. How effective is the askgambler's process may I ask?

Hi. Did you ever get your second withdrawal?

Yes, it's better than nothing..I thought I'd make a complaint once, but then I wanted to lose my money at the same time, so I left it unfinished. Sorry if you can't understand.. I'm writing in Finnish, the translator will translate however he wants😆

Kyllähän se on tyhjää parempi..siel ite kerran taisin valituksen silloin tehdä, mutta kerkesin sitten hävitä rahani samaan aikaan, niin jätin sitten sen kesken. Pahoittelut jos et saa selvää..kirjoitan Suomeksi, kääntäjä sitten kääntää miten haluaa😆

There has not yet been another discharge, in exactly 24 hours there should be another discharge, because by then 72 hours have passed

Ei ole tullut vielä toista kotiutusta tasan 24 tunnin päästä pitäisi tulla uusi kotiutus, sillä silloin on kulunut 72 tuntia

Okay. I'd advise you to maybe periodically check your account because when my withdrawal was cancelled I received no notification at all. I just checked my account and then I saw that the money had been mysteriously returned.

Imagine that. 50 hours of waiting gone down the drain! I checked my account statement and it showed the exact time that money was credited to my account. That's how I know when exactly it happened and how much time was wasted. The withdrawal was pending for bloody 50 hours when this "misunderstanding" occured.

I have checked every few hours, the return is still in "waiting" mode

Olen tarkistanut kyllä muutaman tunnin välein, edelleen on kotiutus "odotus" tilassa

That is quite an unfortunate coincidence, in this situation. 🤔

Do you think they're telling the truth?

Hello, I guess that you failed to notice that we have a team of experts available to players in case you need help.

This means - you can submit a complaint here on the Casino Guru website. Learn more about it here.

Just note that we allow casinos 14 full days to verify the account and complete the withdrawal.

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15:26 (UTC+2)

The withdrawal has now been on hold for 75 hours, I asked customer service how long it will take. They said that there are delays in withdrawals.

So far, 1000/4000e have come

15.26 (UTC+2)

Kotiutus ollut nyt odotus tilassa 75 tuntia, kysyin asiakaspalvelusta, että mikä kestää. Kertoivat, että on viivästyksiä kotiutuksissa.

Tähän mennessä tullut siis 1000e/4000e

Well, that's what they always claim... just wait, the customers don't get frustrated and gamble their winnings back..

Juu niinhän ne aina väittää...odottaa vaan, et asiakkaat turhautuu ja pelaa voittonsa takaisin..

Yeah, that's how it feels, the last time I deposited at this or that sister casino, it's been a week and a half and I got 1000e/4000e 😀

Joo siltähän se vähän tuntuu, viimeinen kerta ku depoon tälle tai tän sisarkasinoille, puoltoista viikkoa menny ja saanut 1000e/4000e 😀

9.37 (UTC + 2) more than 90h the check-out has been pending and it still hasn't been approved and no emails are answered!

9.37 (UTC + 2) yli 90h ollut kotiutus odotustilassa eikä vieläkään ole hyväksytty eikä sähköposteihin vastata!

Did you eventually get it? As for me I'm still waiting but 72 hours have just passed

Yes, I was discharged about an hour ago, about 100 hours passed.

I have received 2000e/4000e now!

Joo sain noin tunti sitten kotiutuksen, noin 100h meni.

2000e/4000e olen saanut nyt!

They just emailed me. They cancelled the withdrawal yet again and then they said they can't process to my debit card and they want me to deposit $25 through an ewallet. I don't have an extra $25!!! I spent too much money getting a passport just to withdraw! It's embarrassing for me to say this here but it's true. So my money is stuck because of them. I spoke to my bank and they confirmed that they can receive money from anywhere. I've received international withdrawals before with no problem and it's the same bank and debit card that I used. I'm happy for you but I'm miserable because I really need that money.

What did you deposit with?

Millä teit talletuksen?

I used my debit card. It's a Mastercard linked to my bank account.