Wild Tokyo Casino - opšta diskusija (strana 5)

Try to see how many of those complaints were unresolved, that might tell you why they have such a safety index. When something comes up they always try to solve it and cooperate with us, so that's pretty basic I would say. 

And then there's this table that explains the other parameters.🙂

Hvala na informacijama 👍🙂

Oh what do you know wild Tokyo casino trying to avoid another cash out...

8.8/10 ya right

So embarrassing guru that you have gone down the road of endorsing casinos with zero integrity

If this situation persists why you don't open a complaint?

I see no sense in complaining here about safety index and do nothing.

If your complaint will justified and we will be on your side and casino won't do something abut it, it will affect the rating too. If you are just talking here, not much we can do. 👍

So I have wrote an email and an WhatsApp message to this vip manager Ann, to close my account permanently .She have ignored my request she won’t answer me even though I have insisted on chat with the customer service to let know that I want to close my account permanently . The customer service are so ignoring too . The answer it’s that she’s will answer when she can . Why I need to wait days to get my account closed??? The withdrawals are so slow and the biggest amount that you can withdraw it’s 500 euro. I don’t understand why this casino it’s still on the market. This is illegal, the ignorance that you get from the customer service and the " vip manager " it’s not normal. We are putting very good money in our deposits but when you need to get withdrawal it’s impossible. I’m begging you to close this casino because I haven seen this before in my whole entire life of playing for 17 years casino . This is the lowest level of customer service and withdrawal amount .

I’m going to make a huge complain to the gambling authority about the way they treat us in this wild Tokyo casino . They shouldn’t be allowed to function in the market. This is illegal. My lawyer will look at this case .

Stay away

May I ask how long you needed to wait for your withdrawal, please?

And also, what reason for closing the account have you provided? Only if it is due to the gambling problems should the casino act promptly, you know. Otherwise it is only logical that they will try to keep a customer as long as possible. It is a business for them, you know. 🤷‍♀️

There are ways you don't get to your casino account anymore if you simply don't want to play there, actually.

You don’t get so far if you are a real gambler ( addicted ) , I have been waiting two days to get processed the withdrawal and still was on pending. In the end I have cancelled and played the founds so I could close the account and get out of that casino . You can’t withdraw more then 500€ , they won’t allow you. And by the way they won’t process the withdrawal so fast. I don’t know how many days takes to get the withdrawal processed. Maybe 3 days until they process such s small amount and other 3 day until you get it in your account because they have such a low withdrawal process by the IBAN .

I hope you won’t get in their scam business

It is really an unpleasant situation, as I can see from the way you describe it, and if you need any kind of help to get everything under control, please view some of our guides here and surely let us know if we can assist in any way.