WinSpirit Casino - opšta diskusija (strana 9)

Great online casino, easy to use platform. Should definitely check it out. Not a scam.

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What games do you like? How is the support there, the withdrawal speed, and so on?

Some more details about your experience so other users can be informed.

We appreciate it. 😉

There is a problem with the security of the casino. 960 euros were stolen from my account. In short

On the night of September 19th, I noticed that my 4e balance was 0 and I had 960 euros.

1 I immediately notified the support. 2 I checked and found that a withdrawal of 960 euros was requested with crypto ETN = I have a verified address for deposits and withdrawals for ETN. The hacker has launched a withdrawal to another address. I cancel the withdrawal, change the password and launch a withdrawal of 900 euros to the verified address. I repeatedly write to the support not to launch a withdrawal to another address. This is the first time I managed to cancel the withdrawal. Bad luck the second time, luck for the hacker /. About 45 minutes everything repeats. The hacker enters the account again and launches a withdrawal to another address different from the one he tried the first time. At the same time, he again asks to change the password and I receive a link to change the password. During this period, however, I have an interruption in the internet connection, so I try via phone. I can't log in and launch a password change. But here bad luck. I click on the change link and the antivirus program does not let me to the site = it says danger from data theft. However, I have warned both the chat and support not to allow withdrawals. To my surprise, in the morning I see the balance sent to the hacker's address.

the main problem here is data and password theft

reaction 0 from the casino

Има проблем със сигурноста на казиното.от акаунта ми бяха откраднати 960 евро.накратко

през нощата на 19 септември забелязах 4е баланса ми е 0 а имах 960 евро.

1 веднага уведомих съпорта.2 проверих и установих че е заявено теглене на 960 евро с крипто ЕТН=аз имам верифициран адрес за депозити и тегления за ЕТН.Хакера е пуснал теглене към друг адрес.отменям тегленето сменям паролата и пускам теглене на 900 евро към верифицирания адрес.многократно пиша на съпорта да не пуска теглене към друг адрес .това е първия път успях да отменя тегленето.малшанс втория път късмет за хакера/ .около 45 мин всичко се повтаря.хакера пак влиза в акаунта и пуска теглене към друг адрес различен от този който пробва първия път.в същото време той пак иска смяна на паролата и получавам линк за смяна на паролата.в този перод обаче имам прекъсване на интернет връзката затова пробвам през телефона.не мога да се логна и пускам смяна на паролата.но тук малшанс.кликвам на линка за смяна и антивирусната програма не ме пуска до сайта=пише опасност от кражба на данни.все пак съм предупредил и чата и съпорта да не пускат теглене.за моя изненада на сутринта виждам баланса изпратен на адреса на хакера

главния проблем тук е кражба на данни и пароли

реакция 0 от казиното

This is a really serious situation, and I'm sorry that you have to go through this.

Do you have any clue, though, about how this person could get to your information?

The casino has to take some safety measures as soon as possible, of course, to prevent such a thing from happening ever again.

Unfortunately, as this falls under a cybercrime issue, our complaint team is unable to help, and we always suggest contacting the police.

Please let us know how it all unfolds.

Either there is a breach in the casino's security or it is an insider. The behavior of the casino team is inadequate. It would be logical for them to block the account after my first signal and investigate later. Those with crypto balances are quite vulnerable. There are no confirmations when withdrawing, only withdrawals are sent to random unverified addresses. The casino does not cooperate, shifting the blame to me. They could at least do an inspection because the problem is very serious. The hacker is unlikely to stop trying to steal balances.

Или има пробив в сигурноста на казиното или е вътрешен човек.неадекватно е поведението на екипа на казиното .Логично би било още след първия ми сигнал те да блокират акаунта и по късно да разследват.Тези с крипто баланс са доста уязвими.няма потвърждения при теглене само теглене се изпраща на произволни неверифицирани адреси.Казиното не съдейства прехвърля вината към мен .Можеха поне да направят проверка тъй като проблема е много сериозен.хакера надали ще спре да опитва да краде баланси

I respect your experiences and I acknowledge that such things are common these days. The issue is that hackers consistently stay ahead, and I am uncertain about the actions casinos can take; however, I can offer my insights. While investigating may seem logical, it becomes ineffective until after the damage has occurred. It is reasonable, however, to block the account as soon as the user expresses clear suspicion. It must have been a disappointment. 🙁 Crypto has always been prone to fraudsters. In any case, I'm sorry this happened to you too; I really am. I wish I could say something more useful.

Dear ANDI77,

We appreciate you bringing this to our attention, and we’re sorry to hear about your experience.  Your balance of €960 has been fully restored. For your security, we strongly recommend updating your password and avoiding sharing your account details with anyone.

If you need any further assistance, our support team is here to help.

casinoo win spirit, great games, good service.

Cool, feel free to describe your experiences in more detail. Hmm? 🙂

I've been playing on this casino for quite some time would definitely recommend to friends and family there is a large range of games and a lot of promotions to choose from

This is really nice to hear.

Could you describe, please, how the withdrawal went, for example, or if the support is helpful?

You know, just some more information so everyone can know better what to expect.

Did you have any nice wins there?

Very good 👍

Sehr gut 👍

What is very good on this casino please? Try to be more specific.🙂

it is a super good casino i played on it and i won i recommend it it is very good i love it❤️

Feel free to tell us more about this experience.

How was the withdrawal, for example?

Did you get any kind of reward offer from the support?

Top casino, simply versatile and fast payouts

Top casino einfach vielseitig und schnelle Auszahlung

I deposited €1850, received no free spins or anything else. When I asked in the live chat, they gave me €10 😂

With my cashback of €72, I naturally received no free spins.

Honestly, stay away from this casino! It's a scam.

Ich habe 1850€ eingezahlt, keine Freispiele bekommen noch sonst etwas. Als ich im livechat fragte, gab man mir 10€ 😂

mit meinem cashback von 72€ auf 0.70€ natürlich keine Freispiele.

Hand aufs Herz, lasst die Finger von diesem Casino! Es ist Scam.

I've never seen anything so bad as this.

€1850 and you give in

Live chat costs €10. That's the price for active players; stay away from this casino unless you want to give away money.

Don't tell me it's luck, yes it is luck, but you get free spins more often on other platforms, everyone recognizes that.

Don't deposit anything here, find yourself some reputable casinos. You'll lose here!

Noch nie sowas schlechtes gesehen wie hier.

1850€ und man gibt im

livechat 10€. Das ist der Preis als aktiver Spieler, bleibt fern von diesem Casino, außer ihr verschenkt Geld.

kommt mir nicht mit es ist Glück, ja es is Glück, aber man bekommt auf andere Platformen öfters Freispiele, jeder erkennt sowas.

zahlt hier nichts ein, sucht euch stabile Casinos. Ihr werdet hier verlieren!

The casino is very bad. Be careful!

Find a good casino

Das Casino ist sehr schlecht. Mit Vorsicht!

Suche dir ein gutes Casino

I'm sorry that you didn't like this casino, but fortunately there are many others. Right?