Ask the Casino Guru team (strana 9)

Thank you, Radka will surely get to it and I firmly believe that this whole problem will be solved somehow. I will keep my fingers crossed. 🤞

Hi there! I admit I lost track of this issue when I forwarded it to Matej. So, I'm wondering what is going on. Does it work for you now?

NO! it dosent work so far..and i struggle to get in with my goole account (this account)...after one week finaly i get in...😬

I have send a video to y 2 weeks before do y have watch it?

Hello! I watched that, but I could not detect the issue, because it's not specifically my job, I bet. As I said, I forwarded it to the tech team. Does it mean no one has contacted you, regarding details?

So, the original problem still persists, I reckon. Let me check it again with the guys.

Update: You'll get further instructions, video included, I suppose, via email directly from them. That should be the solution.

Still, if it does not work, please follow any other instructions you'll get from them🙏.

Thank you for your patience, I imagine it's quite a pain.

I need you customer support too start responding to my massages. Getting ridiculous at times... payment for my latest tasks would be appreciated. Asap.

Fred

May I ask who is this message for, please? I do not understand, sorry.🤷‍♀️

It is for Jozef Z head of testing

You should try to write him an email. He surely won't see your post over here.🤷‍♀️

Well I assume that you guys working together will let him know, since I've already sent him 5 emails in 5 days without response.

But ok.

Hopefully, he will get back to you soon.

Does anyone here know anything about crypto-Tether-TRON USDT20 tokens

Yes. To send on TRON network you need TRX in your wallet for gas fees.

A casino sent me tether (USDT) tokens and they went to the wrong addtress. Now they are sitting in a contract account. I found this on Tronscan. I just need to know if I can get them out of the contract account to my Tron wallet. Can the gas fees be deducted from the balance of my tokens?

Did they send money to the address of which you provided them or did they make a mistake and entered your provided address wrongfully?

They sent to the address I provided, but not knowing anything about Tether, I opened a new wallet and used the address for TRX instead of USDT20. The amount was showing in my wallet and then it disappeared. I went to Tronscan and found the amount sitting in a SMART Contract. Do I need to activate my account by sending tokens for gas? This is so confusing! I cannot get any help from the wallet admin.

Hey, I don't really understand these things but I can see that the player is trying to help you. So I hope it works out and you get everything you need in your wallet. As for the admin help on the wallet, they don't answer you or what does it mean that you can't get help ?