Zdravo,
Dobio sam od bonusa bez depozita, besplatnih okretaja, bez dolaznih e-poruka. Ponuda putem e-pošte nije bila promocija. Zar obavezujuće pravilo nije bonus pravila kazina?
Dodao sam svu prepisku koju sam imao tokom pravljenja žalbe. Ponovo šaljem mejlom.
Kao što se može videti u prepisci, kazino kaže da je glavna valuta € i maksimalni dobitak može biti 50 €, ali ne postoji pravilo koje bi to podržavalo.
Primer k kazina naveden ovako;
„15. Besplatni okretaji moraju biti vraćeni sa ulogom Ks50, a maksimalno povlačenje iz dobitka je 50 dolara ili ekvivalentno u drugoj dostupnoj valuti."
Ali Greenspin je to jasno naveo kao 0,012 btc. Ima li smisla imati pravila ako se pravila neće poštovati?
Mislim da sam odgovorio na vaša pitanja, ako nešto nedostaje, možete li to jasno navesti?
Dobro urađeno
Hello,
I've won from no deposit bonus free spins, no incoming emails. The email offer was not a promotion. Isn't the binding rule the casino's bonus rules?
I had added all the correspondence I had while creating the complaint. I'm sending it via email again.
As it can be seen in the correspondence, the casino says that the main currency is € and the maximum win can be 50 €, but there is no rule to support this.
Example x casino stated like this;
"15. Free spins must be won back with Wager X50, and the maximum withdrawal from winning is $50 or equivalent in other available currency. "
But Greenspin clearly stated it as 0.012 btc. Is there any point in having rules if the rules aren't going to be followed?
I think I answered your questions, if there is something missing, could you please state it clearly ?
Good work
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